We stayed here for three nights in early October and our stay was fantastic.
The hotel is fairly new with updated amenities, comfortable beds, and nice decor and textures throughout the room. Although the room was small (as most NYC rooms are) it had everything we needed. The bathroom was roomy and the shower was good.
The staff was welcoming, friendly, and energetic at all times. Keith did an excellent job at making our stay smooth and seamless since I had individual reservations for each of the three nights. He was helpful and friendly with any request. I was particularly impressed with the high quality of the housekeeping staff too.
The hotel has a comfortable indoor and outdoor area if you choose to purchase food at the bistro and/or bring back something to eat from outside. It's a great retreat space to get away from the hustle of the city.
The only recommendation I would make to the management is to move the concierge desk as it 1) congests the traffic flow from the front door to the elevators and 2) doesn't provide much privacy in discussing matters with the concierge.
Overall we were extremely pleased. We would return to this hotel anytime we are in the city. Great location, great staff, great room. Top notch.
- Official Description (provided by the hotel):
- New York Cities Newest Courtyard by Marriott located conveniently to Central Park, Madison Square Gardens, Jacob K. Javits Convention Center, The Fashion/Garment District and world famous Fifth Avenue Shopping. At courtyard by Marriott Times Square West you can enjoy cocktails, breakfast a sandwich or your favorite Starbucks coffee at the Bistro ... more less
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