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Fairfield Inn & Suites New York Manhattan/Downtown East
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Reviews (407)
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261 - 266 of 407 reviews
Reviewed 16 January 2014

Would agree with most of the recent reviews of this hotel. Very accommodating staff, strong fish smell in lobby and elevator (and sometimes in the breakfast area). As a native new yorker, I've long ago known this to be the smell of a market area, and a good part of chinatown has smelled this way for decades. As the surrounding neighborhood is part of the hugely enlarged chinatown area (which used to be just a bunch of blocks south of Canal street, but is now voluminous -- we must have traded land for national debt, much like buying manhattan for wampum) odors like this are to be expected, and are really kind of business natural. Just not used to smelling them inside a hotel. The hotel, as others said, is relatively new, clean, very nice, comfy beds, inexpensive, but somewhat basic. Nothing really to see or do in the immediate neighborhood, but subway and bus are not far away, so the world is at your feet (assuming you have big feet). Sleep was interrupted at midnight by private garbage truck loading up, but this IS new york, y'know.

Room Tip: Al rooms are likely to be noisy, but the traffic noise facing Pike street is probably less than the elevated train noise in rooms facing onto henry street. Would guess that rooms facing east broadway might be less noisy at night. Except for henry street rooms, the higher the floor the less noise.
  • Stayed: January 2014, travelled with family
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3  Thank Shrek4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014 via mobile

I am rating this hotel as a good budget hotel but this hotel is in no way up to the normal Marriott standards. The positives: Easy access from Grand Central, good breakfast available to guests, free WiFi, and the rooms were clean. The negatives: the entrance, lobby, elevators, WiFi, and breakfast area all had that fishy aroma as stated in previous reviews. The hotel tries to mask the smell with a fruity air freshener which provokes gag reflexes. We stayed on the 2nd floor over the grocery store - from early morning on there was a continual banging noise and people talking very loudly. When we decided to walk by we saw that the noise was the workers loading the conveyor belts. We mentioned the noise to hotel staff but not much they can do about noise and smell. Again rates were pretty decent for NYC but the old saying you get what you pay for seems appropriate.

Stayed: January 2014, travelled with family
1  Thank Gwyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013

Hotel is new. So rooms are nice and clean. This is not a business stay hotel. Great for couple or family who is looking for economical hotel and going to spending a LOT of time outside hotel visiting the sites and museums of NYC. Location is basically in Chinatown not far from Canal Street (heart of Chinatown). The subway is only two blocks away and you can get to any sightseeing locations using the economical subway. However would recommend cab if coming back late (after midnight) to hotel. Basic breakfast but its free! Wireless is also free. Overall a very favorable experience and the staff was very helpful and congenial. Again, don't stay at this hotel if you are looking for places to eat and hang out around the hotel but rather economical room with intentions of getting out early each day and coming back at night to sleep. As far as the noise complaints on previous entries, I stayed on 6th floor facing street and did not hear the train going over Manhattan Bridge.

Room Tip: High floor facing Pike Street (main street and not the street you use to enter the hotel)
  • Stayed: December 2013, travelled with friends
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1  Thank Bronxhaole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

This should be seen as a budget hotel, and as such, a very good one.

I disagree that the hotel is poorly located - it depends entirely on the trip you have planned. For us, splitting our time between Brooklyn and midtown, it was very convenient with the subway station just a block and a half away. It was also extremely convenient for exploring the shops and restaurants of the Lower East Side. However, there is nothing in the very immediate vicinity for restaurants and such - you need to be willing to walk a bit, or hop on the subway.

The hotel does have this weird fishy smell going on - in the lobby, elevator, and hallways, but not the room at all. Very unfortunate, it didn't bother me, hopefully something can be done about it, but I mention it in case it's a deal-breaker for somebody.

Our double queen room was not huge, but had the best comfy beds and pillows - nice clean bathroom. We were on the street side of the hotel and had no noise problems whatsoever.

Rooms have refrigerators and microwaves, and there is a tiny very well equipped little shop in the lobby with pop and snacks and such instead of vending machines.

The breakfast buffet is very nice for this type of hotel, very clean and well kept up. The breakfast room is spacious (when we got there early) with a pretty view of the Brooklyn Bridge.

I found the staff great, quite friendly and very helpful.

All in all, if you consider it a budget hotel, and understand its location, I think it is a great hotel and choice. I would stay there again if I got a great rate.

Room Tip: We had a Pike Street facing room, and it was very quiet.
  • Stayed: December 2013, travelled with family
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1  Thank mcwhippet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2013

This is new hotel, and the only reasons I decided to stay there were location (relatively close to my meetings in downtown) and price (expensive, but less than other nicer hotels). Well, I guess I stayed there for wrong reasons. Location is not good, very noisy, and not that close to anything. This is really Chinatown, rather than downtown, and you can smell it. Unpleasant fishy smell, possibly from Chinese supermarket next door, throughout common areas: hallways, elevator. Room is clean and adequate size, but heating system is antiquated, and the noise even on quiet size is a problem. Staff was ok, but nothing special, and they didn't have bottled water in the lobby, even for purchase. Breakfast is free, but mediocre. Wi fi is free. I would understand if it would be positioned as budget hotel, but the price was far from budget. Disappointed, won't be back for sure.

  • Stayed: December 2013, travelled on business
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1  Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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