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“Great value option”

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Fairfield Inn & Suites New York Manhattan/Downtown East
Ranked #202 of 467 Hotels in New York City
Certificate of Excellence
Montreal
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great value option”
3 of 5 bubbles Reviewed 26 January 2014

Overall, this was a good place to stay. We experienced a lot of the same things as mentioned in other reviews. The staff are extremely friendly and accommodating. The rooms and common areas are kept very clean. Our room was a little on the small side (even for NY) but we had great amenities, including a fridge and microwave in the room which were convenient. Free wi-fi and breakfast really add to the value offered by this hotel. We did not experience any problems with noise. The hotel is a couple of blocks from the subway (F train at East Broadway) so it is easy to get around the city and it is only about a 10-15 minute walk to Little Italy/Chinatown. There are some fast food restaurants and convenience stores a block or two away. There is a strange fish/garbage odor in the common areas. Sometimes it is overpowering and other times it is non-existent. The hotel staff said that they know the cause and are taking serious steps to rectify the problem. As many others have said, we never had any bad odor in our room, it's really mainly in the lobby. I would definitely consider staying there again once the odor problem is taken care of.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MojitoLoverMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn Marie K, Director of Sales at Fairfield Inn & Suites New York Manhattan/Downtown East, responded to this review, 17 February 2014
We are so happy that you enjoyed your stay. Our staff will definitely appreciate you for recognizing them! We welcome our guests with the same hospitality that we welcome our own family & friends with. Our neighbor is taking proactive steps in correcting the smell.

The location is a very interesting neighborhood being between the Lower East Side and Chinatown. Their are hundreds of wonderful and authentic restaurants just steps away in Little Italy specializing in Italian cuisine. Chinese, Malaysian and Korean delights throughout Chinatown and Orchard Street has many diverse options like Austrian, Spanish, BBQ and Cajun Seafood. The hotel is also walking distance to SoHo with miles of wonderful shopping venues.

We hope to welcome you again soon! All the best, Dawn Marie Klisures / 212.227.0709
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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331 reviews from our community

Traveller rating
    120
    153
    44
    10
    4
See reviews for
152
48
18
43
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Providence, Rhode Island
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 16 January 2014

Would agree with most of the recent reviews of this hotel. Very accommodating staff, strong fish smell in lobby and elevator (and sometimes in the breakfast area). As a native new yorker, I've long ago known this to be the smell of a market area, and a good part of chinatown has smelled this way for decades. As the surrounding neighborhood is part of the hugely enlarged chinatown area (which used to be just a bunch of blocks south of Canal street, but is now voluminous -- we must have traded land for national debt, much like buying manhattan for wampum) odors like this are to be expected, and are really kind of business natural. Just not used to smelling them inside a hotel. The hotel, as others said, is relatively new, clean, very nice, comfy beds, inexpensive, but somewhat basic. Nothing really to see or do in the immediate neighborhood, but subway and bus are not far away, so the world is at your feet (assuming you have big feet). Sleep was interrupted at midnight by private garbage truck loading up, but this IS new york, y'know.

Room Tip: Al rooms are likely to be noisy, but the traffic noise facing Pike street is probably less than the...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Shrek4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newington, Connecticut
Level Contributor
106 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed 12 January 2014 via mobile

I am rating this hotel as a good budget hotel but this hotel is in no way up to the normal Marriott standards. The positives: Easy access from Grand Central, good breakfast available to guests, free WiFi, and the rooms were clean. The negatives: the entrance, lobby, elevators, WiFi, and breakfast area all had that fishy aroma as stated in previous reviews. The hotel tries to mask the smell with a fruity air freshener which provokes gag reflexes. We stayed on the 2nd floor over the grocery store - from early morning on there was a continual banging noise and people talking very loudly. When we decided to walk by we saw that the noise was the workers loading the conveyor belts. We mentioned the noise to hotel staff but not much they can do about noise and smell. Again rates were pretty decent for NYC but the old saying you get what you pay for seems appropriate.

Stayed January 2014, travelled with family
Helpful?
1 Thank Gwyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 December 2013

Hotel is new. So rooms are nice and clean. This is not a business stay hotel. Great for couple or family who is looking for economical hotel and going to spending a LOT of time outside hotel visiting the sites and museums of NYC. Location is basically in Chinatown not far from Canal Street (heart of Chinatown). The subway is only two blocks away and you can get to any sightseeing locations using the economical subway. However would recommend cab if coming back late (after midnight) to hotel. Basic breakfast but its free! Wireless is also free. Overall a very favorable experience and the staff was very helpful and congenial. Again, don't stay at this hotel if you are looking for places to eat and hang out around the hotel but rather economical room with intentions of getting out early each day and coming back at night to sleep. As far as the noise complaints on previous entries, I stayed on 6th floor facing street and did not hear the train going over Manhattan Bridge.

Room Tip: High floor facing Pike Street (main street and not the street you use to enter the hotel)
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bronxhaole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 16 December 2013

This should be seen as a budget hotel, and as such, a very good one.

I disagree that the hotel is poorly located - it depends entirely on the trip you have planned. For us, splitting our time between Brooklyn and midtown, it was very convenient with the subway station just a block and a half away. It was also extremely convenient for exploring the shops and restaurants of the Lower East Side. However, there is nothing in the very immediate vicinity for restaurants and such - you need to be willing to walk a bit, or hop on the subway.

The hotel does have this weird fishy smell going on - in the lobby, elevator, and hallways, but not the room at all. Very unfortunate, it didn't bother me, hopefully something can be done about it, but I mention it in case it's a deal-breaker for somebody.

Our double queen room was not huge, but had the best comfy beds and pillows - nice clean bathroom. We were on the street side of the hotel and had no noise problems whatsoever.

Rooms have refrigerators and microwaves, and there is a tiny very well equipped little shop in the lobby with pop and snacks and such instead of vending machines.

The breakfast buffet is very nice for this type of hotel, very clean and well kept up. The breakfast room is spacious (when we got there early) with a pretty view of the Brooklyn Bridge.

I found the staff great, quite friendly and very helpful.

All in all, if you consider it a budget hotel, and understand its location, I think it is a great hotel and choice. I would stay there again if I got a great rate.

Room Tip: We had a Pike Street facing room, and it was very quiet.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mcwhippet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northbrook, Illinois
Level Contributor
234 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
2 of 5 bubbles Reviewed 15 December 2013

This is new hotel, and the only reasons I decided to stay there were location (relatively close to my meetings in downtown) and price (expensive, but less than other nicer hotels). Well, I guess I stayed there for wrong reasons. Location is not good, very noisy, and not that close to anything. This is really Chinatown, rather than downtown, and you can smell it. Unpleasant fishy smell, possibly from Chinese supermarket next door, throughout common areas: hallways, elevator. Room is clean and adequate size, but heating system is antiquated, and the noise even on quiet size is a problem. Staff was ok, but nothing special, and they didn't have bottled water in the lobby, even for purchase. Breakfast is free, but mediocre. Wi fi is free. I would understand if it would be positioned as budget hotel, but the price was far from budget. Disappointed, won't be back for sure.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

I just stayed at this hotel and was very pleased with this facility. The hotel is very clean and modern. Nicely decorated, very comfortable beds. Nice breakfast in the morning and walking distance to the subway.
Bathroom was also comfortable size and nice new towels.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iwonarmus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites New York Manhattan/Downtown East

Property: Fairfield Inn & Suites New York Manhattan/Downtown East
Address: 95 Henry Street, New York City, NY 10002
Region: United States > New York > New York City > Chinatown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #202 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites New York Manhattan/Downtown East 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Enjoy the spacious guestrooms at the BRAND NEW Fairfield Inn & Suites by Marriott New York Manhattan/Downtown East, more than half of which are double queen bedded rooms. We will quickly become your new home away from home with thoughtful upgraded amenities like a wonderful free hot breakfast daily and a mini-fridge and microwave in every room. And staying connected is easy with complimentary WiFi in all rooms and public areas. Our newly constructed Downtown Manhattan hotel's accommodations are conveniently located in NYC/Manhattan/Downtown between Chinatown (known for its authentic cuisine and cultural background) and the Lower East Side (famous for its trendy nightlife, a melting pot of different cultures that provide a more local experience of the Big Apple). And we are just minutes away from all the exciting NYC attractions. ... more   less 
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