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“Thanksgiving Parade and Christmas Run-up Paradise!”

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JW Marriott Essex House New York
Ranked #252 of 467 Hotels in New York City
Certificate of Excellence
Sag Harbor, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Thanksgiving Parade and Christmas Run-up Paradise!”
5 of 5 bubbles Reviewed 30 November 2013

We booked our rooms for the Thanksgiving parade months in advance this year because we stayed at the Essex House last year during Thanksgiving and had such a great time! While sorting through and organizing all the Thanksgiving revelers and reservations must be a nightmare for the hotel, the staff accomplished it with such aplomb and courtesy, we were blown away. Laura Burton, Front Office Manager and her staff Natalie Sharpe--Reservations Coordinator, and assistant--Christine, all made sure our 3 rooms were perfect for our family of four and for parade viewing, trying to fulfill all our requests up until the last moment. The checkin with Fatima was smooth, quick and friendly, the porters were all fantastic and polite, the housekeepers, security and room service staff, the same. We didn't come across one unfriendly staff member our whole stay; even the executive chef came out Thanksgiving morning to make sure the complimentary hot chocolate was filled up and he regaled us with stories about Thanksgiving at the Essex House. The morning after thanksgiving we had breakfast at South Gate in front of the fireplace, and I said to my husband I felt like I was in a ski lodge it was so cozy and warm and relaxing! The location is great to see the Tree and all the Christmas windows, as well as for the Christmas Spectacular at Radio City Music Hall, which we attended. I always feel so fussed over and special when I stay at the Essex House, this was our third stay in 12 months. I can't wait to spend Thanksgiving there again next year!

Room Tip: Central Park views are the best! But a lot of the interior rooms are huge!
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  • Stayed November 2013, travelled with family
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Helpful?
Thank ManhattanTraveler50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,663 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (460)
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New York City, New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 November 2013 via mobile

Do not order room service... It is ridiculously expensive!!! Sorry but I had to start off with that. Other then the expenses this is the place to go. It's very nice and located in a very convenient area in the city. The people are really nice and helpful

  • Stayed November 2013
    • Value
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Helpful?
Thank White_s1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 30 November 2013

It was a nice property with excellent customer service. The building is old and dated but the location is superb right across from the park with 5th avenue shopping just just over a few blocks. The quality was JW.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rodney N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
4 reviews
3 hotel reviews
1 of 5 bubbles Reviewed 28 November 2013 via mobile

A number of staff were off hand and rude and after four hours out in freezing conditions watching the parade we came inside to get a warming cup of coffee but were advised that the facilities were closed as there was a private function. Again later on we were told that we could not sit at a table from 3.30 as it was set up for dinner. Paid for a room but received just that!!!!

Stayed November 2013, travelled as a couple
Helpful?
Thank Su D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 28 November 2013

An experience to put on your "Bucket List"! My wife is so happy to have the opportunity to watch the Thanksgiving Parade from our hotels front door. We braved the cold and then went upstairs to our room to listen to the commentary on t.v. The security staff were great in controlling the crowds returning back to hotel. Sharlene, at the front desk was courteous and comforting to all the guests. The appointments in our room were just great. Big and fluffy towels, esquisite bedding and the lighting made our room exceptionally cozy.
I can not say enough good things about all of the staffers that we have met, from the bar to the breakfast staffers, everyone was exemplerary. The Essex House has become my New York hotel of choice.

Room Tip: The inner quad facing rooms on the 11th floor were great for a sound sleep, uninterrupted by the noi...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WilliamCAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria F, Manager at JW Marriott Essex House New York, responded to this review, 29 November 2013
Thank you so much for taking the time to share your experience with us! We ae so glad that you enjoyed your holiday with us! We hope to welcome you back to the JW Marriott Essex House very soon! Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tenafly, New Jersey
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 November 2013

Iv'e always wanted to stay at the Essex House and I wasn't disappointed with my stay. The rooms were spotless and the service was great! We got a mahhantan suite which included a foyer entre, a powder room, a big living room with work desk, a big separate bedroom, and a marvelous bathroom with separate tub and shower. The views from this room were great. There was a view of the city and a partial view of Central Park. The next morning we ordered room service and the food was REALLY good. That night we got key lime which was different then your average key lime pie, but a good different. The lobby was clean and luxurious and very spacious. Someone even escorted us to our room which was 3212 (on the 32th floor). The best thing about the hotel was being on Central Park. I would definitely stay at the Essex House again. Overall, this place is very clean, sleek, modern, and a very luxurious hotel in NYC.

Room Tip: Get a mahhantan suite. They are very big and spacious!
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bradlo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany, Connecticut
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed 27 November 2013

Please have no expectations. When they first reopened they were polite and appreciative of your business. Not anymore. They will drop the price to fill the hotel and even if you booked a year ago, No matter. Go to a larger hotel that will have some "room" for you. Or sleep on the park bench.

Room Tip: Go somewhere else!
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  • Stayed November 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank LorraineW111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Essex House New York

Property: JW Marriott Essex House New York
Address: 160 Central Park S, New York City, NY 10019-1502
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#130 Romantic Hotel in New York City
#143 Business Hotel in New York City
#190 Family Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:3 star — JW Marriott Essex House New York 3*
Number of rooms: 515
Official Description (provided by the hotel):
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex

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