The Towers at the NY Palace has been my hotel of choice in New York for the past 8 years, however I did not stay there during the recent refurbishment. I visited in November 2013 and was not disappointed by what I saw.
The refurbishment is superb and the staff were as friendly and attentive as ever. Some of the staff in the reception area of the Towers even remembered me by my first name as soon as they saw me and as a female travelling alone, I cannot tell you how welcome this made me feel. All of the staff are just so welcoming and friendly and it is an absolute pleasure to stay there.
Pomme Palais is a welcome addition and the staff were so polite and friendly. I also ate in the new Bistro and visited Troubles Trust. All aspects of this hotel are amazing.
If you haven't stayed there before the location is fabulous. My room had a beautiful view over the Cathedral and was so bright with a beautiful bathroom. The room and the hotel in general is spotlessly clean.
Couldn't recommend this hotel enough. Simply superb.
- Official Description (provided by the hotel):
- With just 176 rooms and suites, The Towers at Lotte New York Palace occupy Lotte New York Palace's top 14 floors. Housing the hotel's most distinctive suites and the city's most spacious guest rooms, the Towers at Lotte New York Palace offer newly re-styled accommodations with breathtaking skyline views and unrivaled service. Towers guests enjoy luxurious amenities including butler service, an exclusive private lobby and dedicated concierge. ... more less
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