Rooms are ho hum for the price. Room service is the worst I've ever had. Even the kids meals were not edible. Mac and cheese - how hard is it? Awful. They had us booked in the wrong year and wouldn't even find a room for us. It was NEw years eve! We finally found a manager who have us a room. Funny since the guy at the check in said there was o room available. Luckily I had the reservation printed out. The bar is out of this world expensive for weak drinks. Try The London for a great hotel with large rooms and better prices.
- Official Description (provided by the hotel):
- With just 176 rooms and suites, The Towers at Lotte New York Palace occupy Lotte New York Palace's top 14 floors. Housing the hotel's most distinctive suites and the city's most spacious guest rooms, the Towers at Lotte New York Palace offer newly re-styled accommodations with breathtaking skyline views and unrivaled service. Towers guests enjoy luxurious amenities including butler service, an exclusive private lobby and dedicated concierge. ... more less
- Reservation Options:
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