I have been to Corvo Bianco several times for dinner (and actually provided a nice review on Tripadvisor), with my wife alone and then with some friends. Each time we have been impressed with the food, service, decor and ambiance. So when I was deciding on a venue for my annual office Christmas dinner party, I thought of CB. I contacted the manager several months prior and arranged for a table in a small dining room adjacent to the main dining room. I double checked on this arrangement a month prior to the date. And then when I triple checked on it two days prior to the date, I was told that a party of 50 had been "inadvertently" scheduled for that small room at the same time. My group was therefore "bumped" into the main dining room. What could I do at the last minute?? Strike 1.
My group then sat for dinner and after ordering appetizers, we waited over 45 minutes for it to be served -- and that was after I complained to the maitre d'. Bear in mind, the main dining room remained 1/2 empty for the entire evening -- so the kitchen was not "overwhelmed." Strike 2.
Finally, our main dinner courses were served -- also 45 minutes after our appetizers. In general, the food was not up to the same level that I had experienced on prior occasions. The maitre d' offered free desserts -- which we ordered -- and which also took 1/2 hour to be served. He offered a mumbled explanation to us at the table and again offered different excuses to me when I met with him privately to pay the bill. They should have gotten their act together when the appetizers were so belatedly served. Instead, the poor service extended for the entire evening.Therefore the excuses and explanations were too little and too late. Strike 3
We will absolutely never return to this place. It has gone downhill since my initial experience dining there.
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