The new Hyatt in Times Square is wonderful!
First and foremost, the hotel is new and so it is a bit of a luxury in and of itself to be staying in a new hotel. I stayed for 5 days for a little work but mostly play.
The room was well proportioned and large by New York standards. The decor was smart, fresh and modern and added to the feel that this is a luxury hotel. I loved the window chair, although ended up turning it around so I could enjoy the Times Square view. The bed was incredibly comfortable. I was battling a bad chest infection when I arrived which had me spend more time in my room than I would normally. This is a room you can really feel comfortable just hanging out in.
The bathroom was awesome - clean and spacious. I particularly loved the shower with the choice of waterfall and hand held shower head.
A big plus in my opinion is the small quiet fridge in the room. These are a rarity for NYC hotels which for the most part have packed minibars or no refrigeration options. This is great for a longer stay in New York to be able to bring food and drinks back or have a juice and yoghurt as an easy breakfast in the morning.
The staff were exemplary. Every experience I had was positive. From the doormen, the front desk, the elevator man, housekeeping, bellhop and maintenance - everyone was genuinely welcoming and friendly. I shared an elevator with a member of the maintenance staff who was keen to know how my stay was and offered that I could ask for her personally if there was any issues with my room. The Hyatt staff are to to be commended for their professionalism as it added to my overall experience that this was a special visit.
The hotel restaurant (with diner atmospherics) has now opened. I ate a late lunch here the day I arrived (in a snow storm). It was fine, although the hamburger was small and definitely on the pricey side even for Times Square. It does however have a good selection and is a convenient option.
There is a quasi business center option - a row of computers off the lobby. Printing boarding passes are free and up to 15 minutes and black and white printing is free (handy when I needed to print out tickets, an itinerary and a receipt).
I found a great pre-paid deal that made the week very affordable. Their standard rates are a little higher, but I still think it equates to being very good value, particularly compared to other equally priced hotels I have stayed at in New York over the years.
It has been a few years since I have stayed at Times Square, as I usually stay near Wall Street for work or Soho or Upper West side for play. The advantage of the Hyatt is that it is just off Times Square on 45th Street, so you are a little away from the craziness, but also just steps to the craziness, so pros both ways depending on what you are looking for. When I needed a new suitcase at 1.30am on a Friday, only in Times Square will you find stores open until 2am and 24 hour options to be able to pick up a suitcase. It is also very convenient to a variety of subway options. It is also an easy walk to 5th Avenue and Rockefeller Centre, and walkable south to Empire State Building and Herald Square or north to Central Park and Lincoln Centre. And, of course, very convenient to Broadway's shows.
I did a lot of research to choose a hotel for this trip, and can say that my time at the Hyatt lived up to everything I had hoped for.
- Official Description (provided by the hotel):
- Live the ultimate New York lifestyle at the sophisticated Hyatt Centric Times Square New York. You’ll feel like a privileged Manhattanite from the moment you walk into your city pied-a-terre, just steps from the business district and famous attractions such as Broadway theaters, Radio City Music Hall, Rockefeller Center and the New York Public Library. Rest assured that yours will be no typical Manhattan hotel room either. Your chic apartment-style retreat, relaxing while reflecting the thrill of city life, will greet you with magnificent floor-to-ceiling windows and eye-catching original, city-themed art, including a colorful and comfy custom-designed pop-art lounge chair. You won’t be walking down any endless hallways in this 54-story New York Hotel. With only 11 spacious rooms per floor, the hotel feels intimate and residential. For those times when you’re hungry but prefer to dine at home, you can “eat in” at the hotel’s stylish George Wong-designed restaurant, or order take-out food in person, by phone or by a special app for pick up or room delivery. And when you’re ready to socialize, impress business associates or simply relax with friends, the hotel’s inviting NYC roof-top restaurant and lounge is sure to delight you with its river-to-river views, relaxed buzz and cozy indoor and outdoor spaces. You’ll also enjoy the hotel’s full floor state-of-the-art fitness center. And whether you’re de-stressing from a business meeting or prepping for a night on the town, the indulgent 4,200 square foot Timeless - Marilyn Monroe™ Spa - the only hotel spa in the area - will make you look and feel fabulous. Best of all, our in-the-know hosts will make you an instant insider to all that the Big Apple has to offer, from directions to your next meeting to the best shows, both on and off Broadway. Want to impress your client or experience the hottest new club or restaurant? It’s as easy as asking your concierge. ... more less
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