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“Fantastic food - miserable staff”
Review of TAO Downtown

TAO Downtown
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Ranked #517 of 14,648 Restaurants in New York City
Certificate of Excellence
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Neighbourhood: Chelsea
Reviewed 3 weeks ago via mobile

Tao downtown came highly recommended and did not disappoint. Food was stunning as was the table we were given. Our waitress was okish but the staff that greeted us were SO MISERABLE
The food is absolutely stunning and atmosphere is fantastic - if they could make the staff a little happier i would rate it one of the best places to eat in the world.

Thank 1877ap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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14 - 18 of 1,191 reviews

Reviewed 3 weeks ago via mobile

This was a team outing & we had travelled all the way from New Jersey for letting some steam off. It was truly worth the trip. The food is great but what is amazing about the place is the vibe. It is alive & how. The music is great, drinks are amazing & it has this sorta disco budhdha vibe going for it that the evening pick ups automatically. Definitely worth checking out while in NYC

Thank anupriya_singhal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This is a trendy restaurant, so I.was not sure what to expect. So the space is fabulous, big, great decoration, loud music, so you need to talk shouting, ambience is also great. Complains about the staff? Zero, I don't know the name bit he was great and very educated
I liked the food , it was tasty and well presented. I would return, its always a different place to have dinner.

Thank rcoimbra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

To eat to somewhere else.
The decoration is amazing!! The ambiance is cool. But the food is nothing special to write home about!
If your visiting NY it’s worth a try. We had to wait for a table we reserved for an hour!! We got a huge free dessert (which again was fine but not more)
Don’t miss the toilet!!!

Thank Shukile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We booked a table for 7.45pm and fully expected that we would be sent to the bar to wait....but our table wasn’t ready until nearly 10pm! And only then as we had spoken a number of times to the front desk.

We did receive a free round of drinks, but we would have rather sat down at an earlier time.

The main restaurant is stunning to look at, and the vibe very much like a nightclub (so don’t expect to be able to hold a conversation). However the toilet queues were long, and the state of them poor for such a high end restaurant.

Our waitress had attitude, and I don’t mean in a positive way. Perhaps she judged us not to be high spenders and unworthy of her time...we certainly would have spent more if she had taken the trouble to explain the menu better and treat us with more courtesy. She even managed a ‘I told you so’ comment which took me aback.

Food was very tasty but not overwhelmingly good. I wouldn’t go back, but I’d recommend the restaurant across the road where the service was second to none and the food unsurpassed

Thank JHPSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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