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“Great location and great price”

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Hampton Inn Manhattan - Madison Square Garden Area
Ranked #164 of 466 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
oxford
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great location and great price”
Reviewed 6 October 2009

I booked this hotel months in advance and managed to get 5 nights for 1100 dollers. The hotel is clean and the staff go out of their way to help you. Rooms are perfect for a city stop and the beds massive. Breakfast is good and plenty of it. Its just unfortunate it is on plastic plates with plastic knives and folks. Coffee and tea available 24/7. WiFi in rooms and internet free in the reception.

I would stay here again, the hotels location is perfect if your out all day site seeing. Walking distance of Times Square, ESB and subways 1 block away.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank philGoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,918 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (198)
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English first
Stockport, England
Level 5 Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 4 October 2009

The 4 of us arrived on Sunday 20th September for a three night stay. I'd echo what other contributors have written - the rooms are an adequate size, but not huge. They are, however, clean, with fresh towels daily. I must have timed things well because we never had a long wait to use the lift.
The included breakfast was basic, but there with some hot food, bagels and bread to toast, juice, coffee and tea and fresh fruit. We were there for weekday breakfasts and the room got busy, but we always managed to find a space. It was plenty to set you up for a day's sightseeing.
I'd also like to emphasise the helpfulness of the staff - one was on his way home but still spent the time to give us directions to a restaurant, another helped us contact a restaurant where we'd lost some property the night before and a third told us how much we could expect to pay for a limousine to get the 4 of us and our luggage to Brooklyn Cruise Terminal on our final day.
We got back a little earlier than we expected, but he called and managed to get us picked up early & offered to take photos of us in our limo. It's little things like this that make a stay memorable. Give this hotel a try - it's located near both Penn Street Station & Herald Square Subway. And if the U.N. effectively close off the Upper East Side of town, you can still get around easily here!

  • Stayed September 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank salski1380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 October 2009

What strikes you is the tiny street frontage of this hotel, but don't let this put you off. It is moderately priced, in a great location and offers a lot for your money. Only one block to Penn Station and interstate bus stops. Friendly & helpful staff, free newspaper in foyer and free internet in room. Rooms were quite small (what you would expect in NY) but modern and clean. Free continental buffet breakfast was adequate, but not lavish (the fruit bowl often ran out and they were a bit slow replenishing it). The breakfast room was a bit cramped, simply because it was very popular with the guests - not many other places offered free breakfast. Overall great value for money and top location.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank openingbat52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level 3 Contributor
1 review
Reviewed 1 October 2009

Stayed in last week of Septmber. Airtrain from JFK change to LIRR at Jamaica $8 to Penn Station a short walk to hotel. Easy check in less than 5 minutes. Room adequate but how much room do you need, when you are in NY what is the point of sitting in a massive hotel room. Clean room new towels every day, beds good. Breakfast not brilliant but as much as you want and no rush. At the price we paid I was surprised to get anything so it was a bonus. Tea and coffee all day, good for a sit out the back at the end of the day as it was extremely sunny all week. In summary excellent value for money in a good location, would recommend to anyone who wants a good base to explore the city.

  • Stayed September 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charleychester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire, UK
Level 6 Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 30 September 2009

I called the hotel before we went to New York to check our reservation and they sounded so friendly and looking forward to seeing us. When we arrived, they were cheerful, and welcoming, helping us to feel relaxed and looked after. They told us "It's your Hotel, feel free" and that's what we did! After reading some hotel reviews, we were slightly dubious about what we would get from a 'boutique hotel', tiny wash rooms, no room to unpack, drab decoration, uncomfortable bed, etc. There was no need to feel that in the Hampton Inn!
The rooms were fresh and clean, with a large welcoming bed, double shower and hot running water. There was a closet with hangers and shelves, ironing board and iron, bedside table and a large desk. We had a flat screen tv and radio alarm clock. Although it was coming in to autumn the air conditioner was on, however, we could turn it off if it became too cool. There was also a tea/coffee machine. We had a fairly quiet and relaxing night, considering that we were at the front of the building.
Complimentary breakfast in the conservatory would have satisfied most diets. It included, eggs and burgers, bagels, muffins, cereal, yogurt and fruit salad, all freshly made. So that saved us a few bucks! There was also a small patio if you smoked or just wanted to sit in the fresh air. This we used every night before retiring to enjoy a nightcap whilst discussing the days events.
The desk staff and concierge were so chatty and helpful, they recommended the hop on and off sightseeing buses to help us get our barings and we were even given the concierges card and told to call him if we encountered any problems, they would assist us. In the evenings they were always interested to hear about any adventures that we'd had. We were also able to use the internet access in the lobby. There is also a small fitness room on the lower level, if you haven't already walked your feet off!
The hotel was well situated in the garment area, close to the buses, Penn Station, Maccy's and the Empire State building. 5th Avenue was just along the road. We found a few good Irish bars nearby and plenty of restaurants catering for all nationalities.
We were sad to leave this home from home after the week and they even advised us on our transport to the airport. It was a real pleasure staying with them and we will definitely chose the Hampton Inn next time.

  • Stayed September 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TinaT58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S-O-T STAFFS.
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 September 2009

Read so many good reports about this hotel,so decided to book it
and was not dissapointed.My friend and i came to New York for our birthdays,and it had been a lifelong ambition.The staff were very friendly and most helpful especially John,who helped us immensly with our itinerary.We found our bedroom very clean,
with very comfortable beds.The breakfast was more than adequate,with good choices.The location was excellent too.
We have no complaints about this hotel,and if ever we come to
New York in the future,We will have no hesitation in choosing this hotel.A big thanks to everyone for helping make our trip a very memorable one.

Thanks, The Brits.

  • Liked — comfortable beds
  • Disliked — nothing
  • Stayed September 2009, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank biffo032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luleå, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2009

I really recommend this hotel to everyone! We had an amazing stay. The rooms are quite small but they are clean (unlike say..Penn..). The staff is very friendly and helpful. Breakfast is included and more than satisfactory. They even have cupcakes for dessert!
But the best thing of all: the location! You're literally a block away from everything since the subwaystation is just around the corner (along with Victoria's Secret, Zara, Macy's, Old Navy, H&M and everything else). We will be back!

  • Stayed May 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nightsgrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Manhattan - Madison Square Garden Area

Property: Hampton Inn Manhattan - Madison Square Garden Area
Address: 116 West 31st Street, New York City, NY 10001-3401
Phone Number:
Region: United States > New York > New York City > Chelsea
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#58 Green Hotel in New York City
#95 Family Hotel in New York City
#133 Romantic Hotel in New York City
#155 Business Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn Manhattan - Madison Square Garden Area 3*
Number of rooms: 136
Official Description (provided by the hotel):
Situated just one block from Madison Square Garden, this newly refreshed, modern hotel provides a great location for travelers looking to be walking distance to some of Manhattan’s top attractions. Catch concerts and games at MSG or walk to The Fashion Institute of Technology and see the latest fashions in the Garment District. Guests can walk to Penn Station which serves many of the city’s major subway lines and be anywhere in the city within minutes including top destinations like Times Square, Central Park and Broadway theatres. Guests will enjoy complimentary breakfast, high speed internet access, a modern fitness center and our well-equipped business center. After you’ve spent the day taking in the sights and sounds of the city, enjoy a peaceful night’s sleep in a comfortable Hampton bed®. ... more   less 
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Also Known As:
Hampton Inn Madison Square Garden Hotel New York City
Hampton Inn New York City
Madison Square Garden Hampton Inn
New York City Hampton Inn

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