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Courtyard New York Manhattan/Chelsea
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All reviewspenn stationgreat locationnew yorkcourtyard by marriottclose to madison square gardentimes squarearound the cornerfreedom towerwould definitely stay here againdirectly across the streetthe high linethe empire state buildinghotel is locatedwalk in showerfront desk staffthe staff was friendly and helpfulfew blocks
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Reviewed 19 May 2014

The staff was courteous and helpful. The rooms were clean. The hotel is located in midtown...that's about it for the good points. The drawbacks are as follows: the rooms are extremely small; the view from most rooms is nothing to write home about; 30th st between 6th and 7th ave is shady and desolate at night; and there is a church with bells nearby that I'm sure woke up the entire building at 7 AM.

Room Tip: ask for a room on a high floor if possible
  • Stayed: May 2014, travelled solo
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1  Thank Lee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn F, Front Office Manager at Courtyard New York Manhattan/Chelsea, responded to this reviewResponded 19 May 2014

Thank you for choosing our hotel while visiting New York City. I apologize that the view from your room did not meet your expectations. We try to accommodate all of our guests with the best view possible however that can be challenging at times. It is my hope that the cleanliness of our rooms and our staff service will bring you back again!

Sincerely,
Carolyn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2014

Stayed a total of seven nights. Our room was clean and the king size bed was comfy; location was fantastic as well (five minutes walk to penn station). Everything was going smoothy until the last day of our stay. Continuous loud hacking noise (possibly generated from the renovation works within the hotel) could be heard from as early as 10.15am thus disrupting our sleep. I understand that the works must be carried out, however I believe that the management should have done a part to keep us inform regarding the renovation works and possibly the loud noise a day before.

  • Stayed: May 2014, travelled as a couple
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1  Thank HaffizHafeez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

The location was close to everything.....very convenient. The hotel is actually located across the street from a police station. Rooms are very "compact", but cozy and clean. I booked a 2 queen bed room, but the beds were more like double. Parking was $55.00 a night and you can only do valet...go figure! My 15 yro twins really enjoyed the stay.

  • Stayed: April 2014, travelled with family
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Thank anangeltoo3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

An inviting modern foyer. Outstanding service and greeted by every person who sees you. Makes you feel really welcome. Rooms usual New York size - adequate with 2 queen beds, small wardrobe, drawers and bathroom with open spaces for storage.
Very quiet area considering its closeness to Penn Station, Macys etc.
breakfast available for purchase on ground floor-very friendly staff-take away type.

  • Stayed: April 2014, travelled with family
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Thank northie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

The Courtyard in Chelsea is a great location. Close enough to get to Time Square with ease but far enough to not be overwhelmed by the "bright lights big city" experience. It is an updated Courtyard with the smart board, modern furnishings and the bistro dining. The elevators are small and it can be a small wait to get to and from your floor. So plan accordingly. The rooms (plus the bathroom) are updated but small compared to the typical Courtyard room. The closet is very small. It was really a very small armoire. The desk is however a good size. This courtyard is great for a couple or lone traveler but groups of four will feel cramped. Otherwise, this is good hotel for a weekend getaway.

  • Stayed: May 2014, travelled with friends
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1  Thank kimborkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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