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“Good stay at new property”

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Courtyard New York Manhattan/Chelsea
Ranked #112 of 469 Hotels in New York City
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 1 August 2014

Property is new in the last year. Rooms are small but functional with good sized bathrooms. Bed was very comfortable. Floors are small (like 8-10 rooms) so not much noise. Front of building has good views of One World Trade (aka Freedom Tower) and back side has views of a nice church (which you should check out). Staff was excellent. The GM runs a good crew and location. Good location being very close to Penn Station and everything else within a short walk.

Room Tip: 21st floor is top
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  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
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Thank lucycan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, General Manager at Courtyard New York Manhattan/Chelsea, responded to this reviewResponded 3 August 2014

Thnk you for taking the time to share your recent stay and how much you enjoyed it. Our team works hard to insure our guests have a great stay at the hotel. As you experienced, our hotel has some great views of the NYC Skyline. We are also located just a block from Penn Station, which allows you to go to many of the sights NYC has to offer via Subway, LIRR or NJ Transit.

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560 - 566 of 876 reviews

Reviewed 29 July 2014

I flew into the city with my daughter, having spent two nights in the air and arrived at the hotel before 8am. When booking, I'd requested to leave bags before checking in, so was thrilled to have the hotel offer us a room straight away. We hadn't expected this, so it was greatly appreciated. The room was practical and well designed and quiet. No frills, but very adequate, clean and modern. Very comfy beds! Good to have internet included free in room. Friendly, welcoming staff. Always a smile and a door opened ready for you when arriving with bags.

When returning for our second stay we were offered a twin room, which wasn't available when I'd booked and wasn't requested - how nice was that? Big thank you to the intuitive staff!

Great location meant we could walk, wheeling large bags, to Penn for the E subway through to an Airtrain connection. Everything was so handy. Nice neighbourhood with good eating options on the corners and great shopping. A short walk away from the High Line too.

We wouldn't hesitate to stay here again or to recommend this hotel to others.

Room Tip: We asked for a quiet room and were at the back of the hotel each time. Heard no noise at all.
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  • Stayed: June 2014, travelled with family
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3  Thank PeeBee01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, General Manager at Courtyard New York Manhattan/Chelsea, responded to this reviewResponded 3 August 2014

Thanks for sharing the great feedback about your recent stay with us. Our team works hard to meet and exceed our guest expectations It sounds like you had some fun and were able to see the Highline. This is only a short walk and really is a unique experience. Look forward to a return stay at our hotel.

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Reviewed 27 July 2014

The rooms are not as tight as I imagined and the bathrooms are surprisingly generous in size -- for a city location. Strong wifi in the rooms, nice lobby and breakfast area. Short walk to Koreatown, retail stores, restaurants/cafes, groceries/pharmacy and the subway. I would stay here again on my next visit to New York.

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Travelnow2011db
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Michael H, General Manager at Courtyard New York Manhattan/Chelsea, responded to this reviewResponded 28 July 2014

Thank you for the recent feedback about your stay with us. I was glad to hear that you and your family enjoyed the hotel and what it has to offer. Yes, we are located close to all Manhattan has to offer, from Korea Town, Herald Square, Macy's, Empire State Building or Times Square. There is truly something for everyone. The staff and I look forward to your next trip to NYC.

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Reviewed 26 July 2014

I can never stay at another hotel in New York ever! The room was awsome! We stayed on the 21th floor and there were floor to roof windows. And the hotel is less then a year old. We were 5 people staying in a suite and we had planty of space.

Room Tip: The higher you get the better view!
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  • Stayed: July 2014, travelled with family
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3  Thank LindaLille1970
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Michael H, General Manager at Courtyard New York Manhattan/Chelsea, responded to this reviewResponded 28 July 2014

Thanks for the great feedback about your stay and our hotel. I agree, the suites on the 20th and 21st Floors having some amazing views to the south side of the building. With the Freedom Tower and the Water Towers on each of the buildings, only in NYC do you get this type of a view. The staff and I look forward to your next stay with us!

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Reviewed 22 July 2014

Overall, great place to stay centrally located in the city. The rooms are nice, but the lobby is super small, however, its NYC what do you expect? The hotel is literally across the street from the NYPD, so you will feel safe :)! This was my first time to NYC and if I go back I would stay here again.
thanks!

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ROSEAUSTIN
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Michael H, General Manager at Courtyard New York Manhattan/Chelsea, responded to this reviewResponded 26 July 2014

Thank you for taking the time to share your feedback about your recent with us. We are indeed located centrally to everything NYC has to offer. With Penn Station within a few short blocks, everything is easily accessible. The Police Station you are referring to is one of the historical buildings that surround the hotel and as you pointed out, make it a safe area for staying within NYC. The staff and I look forward to seeing you back in NYC soon!

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Reviewed 22 July 2014

Modern hotel just off 7thAvenue very convenient for Penn Station, Times Square area. Good size rooms for a moderate priced New York hotel. Decent breakfast but not included in our price. Very helpful staff both at the front desk and at breakfast. Well worth considering if you want to be close to the sights but on a quiet sidestreet (opposite a police station).

Room Tip: Higher rooms get better views.
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  • Stayed: July 2014, travelled with family
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2  Thank malbak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, General Manager at Courtyard New York Manhattan/Chelsea, responded to this reviewResponded 26 July 2014

Thanks for sharing your feedback about the hotel and your stay. It sounds like not only did you enjoy the hotel, but its location and street that we are located on. The Police Station is a big win for many of our guests, as they feel safe and also love to take photos of the unique building. I hope you had safe travels home and we look forward to a return visit soon!

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Reviewed 21 July 2014

I love the Courtyard Marriotts in general - if the come brand new or less than three years old there are even better.

As staying in New York is usually not an easy task - brands like Marriott really help and you usually can't get wrong with them - even more if the property is new.

Decent room size - all the offerings a hotel should have and the location for leisure is excellent.

Would stay there again for leisure - to far for my usual NYC business.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank appenzeller007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, General Manager at Courtyard New York Manhattan/Chelsea, responded to this reviewResponded 26 July 2014

Thanks for the great feedback on Marriott, Courtyard and our hotel. I was happy to hear you enjoyed our hotel, and yes we just opened in December, 2013. This location in NYC has been a big hit for our leisure travelers, since Penn Station is less than 2 blocks away, and makes it easy to get too many of the NYC Sights. The staff and I look forward to welcoming you back soon!

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Additional Information about Courtyard New York Manhattan/Chelsea

Address: 135 W 30th St, New York City, NY 10001-4012
Region: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #112 of 469 Hotels in New York City
Price Range: £146 - £403 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard New York Manhattan/Chelsea 3.5*
Number of rooms: 273
Official Description (provided by the hotel):
The Courtyard by Marriott - Manhattan Chelsea is located within walking distance to Penn Station, Madison Square Garden and Herald Square. The hotel is Silver Leed Certified and is proud of the efforts to reduce it's carbon footprint. The hotel opened in December of 2013, and is unique in design. It features 273 guestrooms that include 17 suites. It features the Table 135 Restaurant for Breakfast and has a Fitness Center onsite. ... more   less 
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