it is widely known around the neighborhood that the people who work behind the counter at this place are a joke. I cannot tell you the number of times my orders were met with eye rolls, monosyllabic answers or no response at all. I once wanted to pay for my latte and 1 person totally ignored me by checking her iPhone and the other 2 behind the cashier were chatting about what they were going to do that weekend. In the end, I just walked out with a free cup of coffee.
Word of advice to the people who are working behind the counter: You work in a coffee shop. You are servers. You serve. Drop the attitude and lighten up.
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