We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“OK hotel experience (caveat: they just opened)”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Archer Hotel New York
Ranked #17 of 468 Hotels in New York City
Certificate of Excellence
Reviewed 4 June 2014

So I booked 2 nights at the Archer as they had a promotional rate for their opening ($239/night with tax). I was super excited to visit a newly opened hotel and some aspects were wonderful and some were disappointing. Frankly I struggled over whether to give this an average or very good rating, but decided on the latter because I think there is potential.

The Pros:
Check in was great and, in fact, every interaction with the staff was wonderful. They have a passionate, customer service-focused crew. Check in was easy and efficient, the bellmen were wonderful.

The bed is AMAZING. Gorgeous luxury linens, super comfy, great pillows.

Nespresso machine in the room, with 3 types of coffee. A welcome treat of caramels, 2 bottles of complimentary water (frankly I think ALL hotels should do this, regardless of level, it is a common courtesy). The windows actually open, which is a nice bonus. The general finishes in the room are quite nice (closet, ottoman, etc.) and the TV was giant.

The bath was really well-designed. Gorgeous tiles and finishes, super clean, and a fantastic rain-shower head. Cranked the heat up on that water and oh, boy! Also, I'm a big fan of the Malin & Goetz bath products and I really like that Archer is highlighting a local company.

Location was great -- it's close enough to midtown that it will be great for business and tourist travelers who want a central location but do not want to deal with the Times Square nonsense. It is also super close to Bryant Park and one of my favorite steakhouse bars of all time: Keens. (Go, sit at the bar, enjoy some amazing wine recommendations or a perfect martini, and get into some great conversation with strangers or the barmen.)

The Cons:
The room was TINY. I booked a classic king. I've lived in NYC for 8+ years and I've been traveling here for many more years and I just expected a self-proclaimed "luxury" hotel to offer a bit more space. There was just enough to walk around the bed and I'm not sure how I would have done if there were 2 of us. It was difficult enough to just get my suitcase through the front door and into a space that was out of the way.

Noise disrupted my sleep. It could have been specific to this room because it was adjacent to the elevator and the hotel pipes in clubby/pop music at the elevator bank. Unfortunately, there is a 1 inch gap under the door and the music woke me around 3am. The front desk said they would have an engineer take a look, but I didn't notice a change and ended up stuffing the bathrobe under the door to muffle the sound. There was also street construction in the morning (no fault of the hotel) so asking for a higher room and one that is away from the elevator would be best.

It was also disappointing that there was no dining or drinks available when I was there. It was unclear on the web site and I wish there had been better communication about that either on the web site, blog or at check-in.

A couple of little details that may be good feedback: the back of the phone has an iphone charger, but the cord is like 4 inches long so you have to turn the phone around to plug it in, and then you cannot see/use your phone. I ended up using my own charger, but it was difficult to get at an outlet. I was also very surprised that the mattresses did not have an encasement, in this day and age, I think all hotels should have them to protect guests (and themselves).

I ended up going over to the Refinery hotel nearby and asking to see a room which was far more spacious and simply realized that for this visit I wanted more space and luxury. While there are excellent details with the Archer (the bed, the bath, the service), I view this as more of a business hotel rather than an actual luxury hotel. I checked myself out one day early and booked the NoMad. Granted it was twice as much ($456/night with tax) but truly a luxury experience and that is what I was looking for this time.

I would recommend the Archer for business or tourist travel, as some of my experience can perhaps be chalked up to newly opened/ironing out the details. The location is great and if you don't mind small rooms, this hotel has a lot to offer (provided you get a room away from the elevator and on a high floor). I bet they will be swinging by the time the restaurant and bar opens. But for a luxury experience, I would recommend looking elsewhere or maybe paying for a suite.

Room Tip: Avoid rooms near the elevators and on lower floors.
  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank MelissaBinNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcherNY, General Manager at Archer Hotel New York, responded to this reviewResponded 6 June 2014

Thank you for such a detailed and sincere review. We truly take your comments to heart and love that you noticed all the lux touches that we hoped would surprise and delight. On behalf of all of Archer’s hosts, we are thrilled that our enthusiasm and love for what we do was so evident to you.

Indeed our guest rooms are intimate. We made it our passion to fill the space with luxurious details and special unexpected treats that would deliver a larger-than-most experience.

We have taken your advice to heart and are now silencing the elevator music at 11 pm to create the most restful environs. The team is looking in to the i-charger cord. Great input and something we hope to fix. We shared your absolute disappointment that David Burke fabrick was delayed in opening due to final approvals we sincerely did not anticipate. We can report that the restaurant, the lobby Bugatti Bar and our rooftop opened today. We would love the chance to host you the next time you are in New York.

Please know that we appreciate your time and are committed to everything we can do to refine and tweak and honor your thoughtful feedback. Safe travels always from the team at Archer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (3,018)
There are newer reviews for Archer Hotel New York
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,705 - 2,711 of 3,020 reviews

Reviewed 3 June 2014

Brand new hotel, I think I checked in on their second or third day. All I can say is Wow. I asked the desk and bellman why or who is Archer and they clearly were well trained in explaining he is the consummate host, etc. Although I think he is a figment of a marketeer's imagination the concept, hospitality and service at this Garment district hotel can make a 5 Star blush. Great rooms albeit even small by Manhattan standards, bathroom is a stunner and actually nice sized. When you check in they give you this salted caramel which is fantastic and reason enough to book. The only bummer was since it just opened the David Berk restaurant was not yet open, although they comped a great continental for me. I travel for a major retailer (right down the street) and cannot wait to come back in July when the place will be hopping. BTW they have a roof top bar!

Room Tip: Ask for an Empire State side room
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcherNY, General Manager at Archer Hotel New York, responded to this reviewResponded 6 June 2014

We are delighted to know you enjoyed your time at Archer Hotel. Archer is indeed the consummate host, and although he prefers to remain behind the scenes, has truly inspired everything we do here at the hotel. Our rooms are intimate, but love that you appreciate the lux details and those unforgettable caramels. We apologize that David Burke fabrick was not yet open during your stay. We received final occupancy approvals just today, so we’ll be excited to host you there when you return in July. Rooftop season will be in full swing!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 days ago
Google Translation

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 812reisender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcherNY, General Manager at Archer Hotel New York, responded to this reviewResponded 5 days ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 days ago
Google Translation

Room Tip: Prenez une chambre avec la vue sur l'Empire State Building
  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank 495sylvied
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcherNY, General Manager at Archer Hotel New York, responded to this reviewResponded 5 days ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

Room Tip: Pedir habitación con vistas al empire. Los techos son más altos.
  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Service
Thank fspsevilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcherNY, General Manager at Archer Hotel New York, responded to this reviewResponded 5 days ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile
Google Translation

Stayed: August 2017, travelled as a couple
Thank Fannyazar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcherNY, General Manager at Archer Hotel New York, responded to this reviewResponded 5 days ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago
Google Translation

Stayed: August 2017
Thank sharon m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ArcherNY, General Manager at Archer Hotel New York, responded to this reviewResponded 5 days ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The Bryant Park Hotel
The Bryant Park Hotel
#11 of 468 in New York City
3,666 reviews
Midtown
Refinery Hotel
Refinery Hotel
#29 of 468 in New York City
4,097 reviews
Midtown
Library Hotel by Library Hotel Collection
Show Prices
Show Prices
Show Prices
Midtown
EVEN Hotel Times Square South
EVEN Hotel Times Square South
#12 of 468 in New York City
1,036 reviews
Midtown
Casablanca Hotel by Library Hotel Collection
Show Prices
Show Prices
Show Prices

Been to Archer Hotel New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Archer Hotel New York

Address: 45 West 38th Street, New York City, NY 10018-5501
Phone Number:
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #17 of 468 Hotels in New York City
Price Range: £180 - £425 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Archer Hotel New York 4.5*
Number of rooms: 180
Official Description (provided by the hotel):
Archer New York is a new boutique hotel that evokes the creative soul of its Garment District neighborhood and promises a distinctive stay every time. The hotel's carefully curated experience is a reflection of Archer - storyteller and adventurer, connoisseur and consummate host. It's a welcoming residence filled with quirky, curated luxuries and a sincere staff dedicated to your service. Get ready for 22 stories, 180 unique rooms, and a surprise around every corner. The hotel blends industrial elegance and boutique intimacy - a warm, welcoming place that is dotted with Chesterfield-style sofas, vibrant house art, exposed brick and wood-paneled millwork. The hotel features Charlie Palmer Steak, a first-floor restaurant featuring seasonal menus inspired by the region's produce and products. High atop his new hotel, Archer serves up Spyglass Rooftop Bar, a classic, all-season escape with breathtaking views of the Empire State and Chrysler Buildings, small bites and crafted cocktails. Archer's New York guestrooms are intimate but luxurious, with five-star bedding, elegant black and white subway tiled bathrooms with walk-in showers and floor-to-ceiling windows for natural light. With a quartet of design palettes, objects d'art from Archer's journeys and daily turndown treats, every stay is an experience all its own. Modern must-haves include complimentary WiFi, 42-inch LED HDTV with premium movies and sports and MP3 dock. Lux touches include Frette(C) towels and bathrobes, NYC apothecary (Malin+Goetz(C)) bath amenities, a selection of pillows, a Nespresso coffee experience, a fully stocked minibar with guest refrigeration and Charlie Palmer Steak(C) in-room dining. Each guestroom provides a desk, laptop safe and bedside reading lights. Hotel amenities include complimentary passes to the New York Sports Club, curated souvenirs from local artisans available to take home, concierge service, complimentary lobby business center and a 100% smoke-free environment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Southall Travel, TravelUp, Agoda, Travel Republic (UK), 5viajes2012 S.L., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Archer Hotel New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing