So I booked 2 nights at the Archer as they had a promotional rate for their opening ($239/night with tax). I was super excited to visit a newly opened hotel and some aspects were wonderful and some were disappointing. Frankly I struggled over whether to give this an average or very good rating, but decided on the latter because I think there is potential.
Check in was great and, in fact, every interaction with the staff was wonderful. They have a passionate, customer service-focused crew. Check in was easy and efficient, the bellmen were wonderful.
The bed is AMAZING. Gorgeous luxury linens, super comfy, great pillows.
Nespresso machine in the room, with 3 types of coffee. A welcome treat of caramels, 2 bottles of complimentary water (frankly I think ALL hotels should do this, regardless of level, it is a common courtesy). The windows actually open, which is a nice bonus. The general finishes in the room are quite nice (closet, ottoman, etc.) and the TV was giant.
The bath was really well-designed. Gorgeous tiles and finishes, super clean, and a fantastic rain-shower head. Cranked the heat up on that water and oh, boy! Also, I'm a big fan of the Malin & Goetz bath products and I really like that Archer is highlighting a local company.
Location was great -- it's close enough to midtown that it will be great for business and tourist travelers who want a central location but do not want to deal with the Times Square nonsense. It is also super close to Bryant Park and one of my favorite steakhouse bars of all time: Keens. (Go, sit at the bar, enjoy some amazing wine recommendations or a perfect martini, and get into some great conversation with strangers or the barmen.)
The room was TINY. I booked a classic king. I've lived in NYC for 8+ years and I've been traveling here for many more years and I just expected a self-proclaimed "luxury" hotel to offer a bit more space. There was just enough to walk around the bed and I'm not sure how I would have done if there were 2 of us. It was difficult enough to just get my suitcase through the front door and into a space that was out of the way.
Noise disrupted my sleep. It could have been specific to this room because it was adjacent to the elevator and the hotel pipes in clubby/pop music at the elevator bank. Unfortunately, there is a 1 inch gap under the door and the music woke me around 3am. The front desk said they would have an engineer take a look, but I didn't notice a change and ended up stuffing the bathrobe under the door to muffle the sound. There was also street construction in the morning (no fault of the hotel) so asking for a higher room and one that is away from the elevator would be best.
It was also disappointing that there was no dining or drinks available when I was there. It was unclear on the web site and I wish there had been better communication about that either on the web site, blog or at check-in.
A couple of little details that may be good feedback: the back of the phone has an iphone charger, but the cord is like 4 inches long so you have to turn the phone around to plug it in, and then you cannot see/use your phone. I ended up using my own charger, but it was difficult to get at an outlet. I was also very surprised that the mattresses did not have an encasement, in this day and age, I think all hotels should have them to protect guests (and themselves).
I ended up going over to the Refinery hotel nearby and asking to see a room which was far more spacious and simply realized that for this visit I wanted more space and luxury. While there are excellent details with the Archer (the bed, the bath, the service), I view this as more of a business hotel rather than an actual luxury hotel. I checked myself out one day early and booked the NoMad. Granted it was twice as much ($456/night with tax) but truly a luxury experience and that is what I was looking for this time.
I would recommend the Archer for business or tourist travel, as some of my experience can perhaps be chalked up to newly opened/ironing out the details. The location is great and if you don't mind small rooms, this hotel has a lot to offer (provided you get a room away from the elevator and on a high floor). I bet they will be swinging by the time the restaurant and bar opens. But for a luxury experience, I would recommend looking elsewhere or maybe paying for a suite.
- Official Description (provided by the hotel):
- Archer New York is a new boutique hotel that evokes the creative soul of its Garment District neighborhood and promises a distinctive stay every time. The hotel's carefully curated experience is a reflection of Archer - storyteller and adventurer, connoisseur and consummate host. It's a welcoming residence filled with quirky, curated luxuries and a sincere staff dedicated to your service. Get ready for 22 stories, 180 unique rooms, and a surprise around every corner. The hotel blends industrial elegance and boutique intimacy - a warm, welcoming place that is dotted with Chesterfield-style sofas, vibrant house art, exposed brick and wood-paneled millwork. The hotel features Charlie Palmer Steak, a first-floor restaurant featuring seasonal menus inspired by the region's produce and products. High atop his new hotel, Archer serves up Spyglass Rooftop Bar, a classic, all-season escape with breathtaking views of the Empire State and Chrysler Buildings, small bites and crafted cocktails. Archer's New York guestrooms are intimate but luxurious, with five-star bedding, elegant black and white subway tiled bathrooms with walk-in showers and floor-to-ceiling windows for natural light. With a quartet of design palettes, objects d'art from Archer's journeys and daily turndown treats, every stay is an experience all its own. Modern must-haves include complimentary WiFi, 42-inch LED HDTV with premium movies and sports and MP3 dock. Lux touches include Frette(C) towels and bathrobes, NYC apothecary (Malin+Goetz(C)) bath amenities, a selection of pillows, a Nespresso coffee experience, a fully stocked minibar with guest refrigeration and Charlie Palmer Steak(C) in-room dining. Each guestroom provides a desk, laptop safe and bedside reading lights. Hotel amenities include complimentary passes to the New York Sports Club, curated souvenirs from local artisans available to take home, concierge service, complimentary lobby business center and a 100% smoke-free environment. ... more less
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