I really enjoyed my stay. I booked one of the two junior suites they offer for 3 nights. I am Hilton Diamond and travel a lot. You get free breakfast buffet each day.
Hotel staff totally rocks. EXTREMELY helpful. Rooms are great and super clean. Love I can brew real coffee in the room when I wake up. The breakfast buffet needs some help. Fruit is not good, no yogurt offered and bacon is very undercooked. I asked each day for the bacon to be cooked more for me which they did. The service was excellent. The TV stations in the room are great, in HD and 4 ESPN channels. It was basketball time and needed to watch a few games.
The only reason I did not give the property 5 stars is the elevators and buffet. They do not have a service elevator and with all the people needing to get up and down it is suboptimal. You can tell the staff feels everyone's pain with this issue.
One odd is the bed is not the HGI type you can change the firmness with the dial. That was a let down as I love that option when I travel.
I would stay here again, but not with clients. I location is super perfect.
- Official Description (provided by the hotel):
- The Hilton Garden Inn New York/Central Park South-Midtown West is close to exciting shopping, dining and entertainment for which New York City is known. Our hotel is located near top NYC attractions like Central Park, Times Square, Broadway and Columbus Circle Shopping. The Hilton Garden Inn Central Park South-Midtown West hotel offers two flexible meeting spaces with latest A/V technology and complimentary 24-hour business center, 24-hour fitness center and onsite dining at the Garden Grille & Bar with room service options available. Feel at home in our inviting guest room with comfortable beds, 40-in LED TV, premium channels, complimentary WiFi and a large work desk with ergonomic chair. Rooms also include microwave and mini-refrigerator. Upgrade to one of our suites for more space and city views. The hotel offers baggage storage at the front desk and area shuttle for your convenience. ... more less
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