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“Top Location, unfortunately....”

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Club Quarters Hotel, opposite Rockefeller Center
Ranked #283 of 469 Hotels in New York City
Reviewed 15 April 2014

... not very clean and comfortable (especially the shower is very outdated and was not clean...). But as location is very important in NY, this hotel is good for one night.

The room is very small and very dark. If you want to do more in the room as sleeping, go elsewhere. What we appreciated was the service at the front desk. Always with a smile and very helpful.

  • Stayed: November 2013, travelled as a couple
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1  Thank TobiasWsg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 April 2014

Mercedes and Duane,
The Club Quarters on 51st st is in a perfect location in mid-town and is an excellent property; comfortable, clean, well appointed, and friendly.
On this visit we especially enjoyed the service and caring shown to us by Mercedes and Duane. Our comfort and interests were always central to the conversations and our needs responded to often before we needed to ask. On arrival we enjoyed an upgrade to a room more in line with our needs since our grandson was with us. On every instance of contact with Mercedes she was warm, caring, and interested in helping us with our stay: restaurant ideas, places to visit, what was in the area, etc. It wasn't just the help but it was the warmth and genuineness of her smile and the instant recognition as we entered the lobby, coming or going. She always caught our eye even while attending to someone else.
These are two outstanding employees, especially Mercedes...

Stayed: April 2014, travelled on business
2  Thank walter p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

Took our 8 (almost 9) year old grandson to NYC for his birthday. He asked to see Statue of Liberty, Empire State Bldg etc. My wife found the hotel using Trip Advisor. Great location, great customer service. We walked everywhere except the cab to the boat to Liberty Island. Walked over to the Today show on Sunday morning and the camera zoomed in on him!!! Would recommend to all. Only one comment that the Saturday night bars empty out around 3 - 4am and it can get a little noisy then - even on the 5th floor.

Room Tip: The higher the floor the less street noise
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  • Stayed: April 2014, travelled with family
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1  Thank here_and_there_62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

What a great place to stay, Friendly people, wonderful location. Highly recommend. We came in for a show, 'Kinky Boots", it was during a blizzard and we walked all around the city. Came back to a Wonderful room. Great view. All around the best place we've stayed in NY.

  • Stayed: January 2014, travelled as a couple
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2  Thank Judy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

Club Quarters has got a solid boutique concept that works well for business travelers. But the distinguishing feature of this chain is its amazing staff. They are completely focused on customer satisfaction, which makes all the difference when one travels frequently. I suspect I have caused the staff to bend the rules from time to time. And because they have done so, I will continue to be a loyal customer and I will encourage my colleagues to stay at Club Quarters whenever they have the opportunity. Umika and Mercedes were both phenomenal to me during my recent visit and they deserve to be praised for their always-ready smiles, willingness to respond to any need and terrific senses of humor. Staff like these are priceless. Keep them happy Club Quarters, and you will keep those of us who choose you over so many others happy too!

  • Stayed: April 2014, travelled on business
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2  Thank BeGracious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

This hotel is a great location and for my business travel afforded me easy access to my destinations. Mercedes at the front desk was incredibly nice, helpful, and responsive to all my questions. My only improvements are the elevators take forever, and the business center only had one functioning computer at the time of my stay. But, the staff was great, the location excellent, and the accomodations comfortable. Thank you Club Quarters!

  • Stayed: March 2014, travelled on business
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Thank LEH223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

This was my first time staying at Club Quarters. I was blown away by the customer service by Umika, Mercedes and Christina. These ladies were so professional and caring. They went the extra mile to be sure I had a wonderful visit. This is my new favorite place to stay in NYC. Keep it up, Umika, Mercedes, and Christina. You make Club Quarters outstanding!!

  • Stayed: March 2014, travelled with friends
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1  Thank 136kkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Quarters Hotel, opposite Rockefeller Center

Address: 25 W 51st St, off 5th Ave, New York City, NY 10019-6902
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#167 Romantic Hotel in New York City
#186 Luxury Hotel in New York City
#214 Business Hotel in New York City
#242 Family Hotel in New York City
Price Range: £118 - £356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel, opposite Rockefeller Center 4*
Number of rooms: 230
Official Description (provided by the hotel):
Club Quarters Hotel, opposite Rockefeller Center provides contemporary, efficient accommodations in an inviting, club-like atmosphere with 230 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick's Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The other impressive feature of this Club Quarters is The Terrace Club, the luxury executive club on the 7th floor, featuring year-round outdoor dining. Club Quarters, opposite Rockefeller Center provides:• Safe, restricted entry• Fast and easy self check-in and check-out• Free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in-room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available • Value rates• Government per diem rates 365 day a year with valid ID. ... more   less 
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Also Known As:
Club Quarters, Opposite Rockefeller Hotel New York City
Hotel Quarters Rockefeller Center
Quarters Rockefeller Center Hotel
Club Quarters Rockefeller Center

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