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“Great Location and clean rooms!”

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Club Quarters Hotel, opposite Rockefeller Center
Ranked #255 of 467 Hotels in New York City
Certificate of Excellence
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Location and clean rooms!”
4 of 5 bubbles Reviewed 9 August 2014

My friend and I stayed at this hotel for a long weekend in the city following a conference. This hotel had pretty good reviews and the rate for the location was unbeatable, so we booked it. The location could not be better!! It is perfectly situated between 5th Avenue and Times Square. The room was small but we weren't going to Manhattan to stay in the hotel, so it was good for what we were using it for. The chilled bottled water was nice, but the water flow in the machine was a bit slow so don't fill your bottles as you're running out the door. There is a 24 hour drugstore practically next door which was really nice for late night snacks, drinks and forgotten essentials. The bed was comfortable and there were plenty of power outlets on both sides of the bed, a rare find in a hotel room!! I would DEFINITELY stay here again as it is a great value for the excellent location!!

  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Melody B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,347 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (228)
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English first
Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 9 August 2014

Stayed here Saturday through Monday. Good location. Close to restos and tourist attractions - Radio City Music Hall, Rockefeller Center, Times Square, 5th Avenue, Central Park. Room was typical nyc room. If you want something a little larger I suggest the Standard Room vs the Club Room. If you would like a refrigerator for the room, just ask. Did find that the front desk Customer Service was lacking. Had to ask twice for the refrigerator to be brought to the room and when we asked about a subway closure and restaurants we were given incorrect information about the subway which we confirmed via the website. Also, the front desk said that if we wanted reservations made she would do this for us. So I contacted the front desk to do this and she said she would call me back. After not receivng a call back after 10 mins, I called the restaurant myself and made the reservation which had not been done by the front desk. We had a drink at the terrace club. Service was very slow however the waiter told us that all the parties that were seated at the time came in at once. Subway is a great way to get to Yankee stadium - buy the tickets via the Yankees website resale tickets (Tickets Exchange), not through StubHub. City Bikes are also great to get around the city. Used them to go to the 9/11 memorial. For Central Park bike riding, I suggest using Bike & Roll which is located at the south/west end of Central Park near Colombus circle. Don't get sucked in by all the other random people trying to get you to rent their bikes. These people are legit and have a station all set up. A little more $ I'm sure than the others but at least you know you are not getting scammed. Overall this hotel is a less expensive than some others so it meets the needs of just sleeping. Gym was lacking good equipment tho.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank JRizz1664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

I was really impressed with this hotel. We arrived in NYC around 10am and check-in wasn't until 3pm, however the staff were very accommodating and let us store our many bags in the interim, and they also gave us access to the gym area so we could freshen up for the day, even before we checked in.

Coming in from a long drive into town, it was nice to be greeted by SUPER friendly staff. They were like old friends, really personable and likeable, and I found this was the case with each and every person that worked there. You can tell that they take customer service very seriously, because everyone had the same pleasant attitude and were conversational and NICE! Really rare.

The location was superb. We were minutes away from everything we needed to see: restaurants, shopping, and all of the hot spots.

The room was great for two of us. I know the expectation is that all hotel rooms in NYC are ridiculously small, but this was nicely set up that size wasn't an issue. There was plenty of room to be comfortable, along with a desk, closet space, and room to unpack and move about. Yes, the washroom was small but nothing awkward.

Overall, this was a fabulous find! I would definitely stay here again!

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank KyaPub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 August 2014

What a great experience!! The room was a great size since we had our son and needed a roll away bed. The service was exceptional - from the phone representatives to the front desk, breakfast attendants, etc. We had breakfast at the hotel one morning - there was a buffet ($17 per adult, $12 per child) that included scrambled eggs, roasted potatoes, whole grain pancakes, pork and turkey sausage as well as a full assortment of continental breakfast items. I can't say enough about the service! Location was excellent - right off of Rockefeller Center (I couldn't "see" it from my room) but it was directly around the corner. It was a great walk to both Central Park and Times Square. We only took the subway when we headed to the Statue of Liberty but we are walkers by nature. I would highly recommend this hotel.

Room Tip: Ask for a room with a view and you may be able to get a great view of Radio City Music Hall.
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank MrsMarshaSmith23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winter Springs, Florida
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

I enjoyed this hotel, it was my home away from home for nine days. Yes, the rooms are a bit small, but who stays in their hotel room when there is so much to do in NYC! One can always go up to The Terrace, it's the hotel restaurant. It has a great seating area on the terrace with snacks available when they aren't serving meals. The breeze up there is wonderful and relaxing.

My only complaint is about the maid service, they were never consistent and I found myself asking for towels, toilet paper, soap, consistently! It's as if the maids were never not keeping tabs on which rooms they had/had not serviced for the day. One day, my room had been serviced, but they had forgotten to take the used towels away! Even though the maid service was a slight inconvenience, it was tolerable b/c they were good about retrieving anything I needed.

Room Tip: Hotel rooms facing Rockerfeller Center get first hand sound of any outdoor concerts that the Today S...
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  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Patsy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
57 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 5 August 2014

This hotel is across the street from Rockefeller Center and just behind Radio City, so if you want to stay in Midtown, you would be hard pressed to find a more central location. The rooms are "New York sized", meaning not too much room in the room -- enough for a bed and small desk, and no more. The room was clean and quiet -- and at $229, it was about $50 less than other options in the area. If all you need is a bed and a shower, and you don't want to pay too much, this will do fine. If you are looking for any kind of atmosphere or ambiance, not so much.

Room Tip: I did hear one guest complain about the AC unit outside their window, so I'd be on the lookout f...
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  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank out8974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

The hotel is in a great location (51st Between 5th Ave & Ave of the Americas) Check in was a bit slow but likely due to time of check-in.(Early Friday afternoon) Room is nicely appointed, clean, small (but not overly so for a Manhattan Boutique type Hotel) 7th Floor lounge/restaurant was nice. ($13 for Continental Breakfast or $17 for Hot Breakfast) But if you find it pricey you can go next door to a Diner for $6.99 breakfast. Staff was helpful and very professional.
If you have a car, the parking ($35/24 hours) is just a couple blocks away.
Definitely would go back again and would recommend to my friends/family.

Room Tip: Elevators can be a bit slow. You may want to stay on lower floors so you can take the stairs.
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Ted G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Quarters Hotel, opposite Rockefeller Center

Property: Club Quarters Hotel, opposite Rockefeller Center
Address: 25 W 51st St, off 5th Ave, New York City, NY 10019-6902
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#168 Luxury Hotel in New York City
#171 Romantic Hotel in New York City
#219 Business Hotel in New York City
#247 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Club Quarters Hotel, opposite Rockefeller Center 4*
Number of rooms: 230
Official Description (provided by the hotel):
Club Quarters Hotel, opposite Rockefeller Center provides contemporary, efficient accommodations in an inviting, club-like atmosphere with 230 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick's Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The other impressive feature of this Club Quarters is The Terrace Club, the luxury executive club on the 7th floor, featuring year-round outdoor dining. Club Quarters, opposite Rockefeller Center provides:• Safe, restricted entry• Fast and easy self check-in and check-out• Free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in-room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available • Value rates• Government per diem rates 365 day a year with valid ID. ... more   less 
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Also Known As:
Club Quarters, Opposite Rockefeller Hotel New York City
Hotel Quarters Rockefeller Center
Quarters Rockefeller Center Hotel
Club Quarters Rockefeller Center

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