I have stayed at many hotels in the city. This hotel was a frequent one for me, however, this hotel has cut back on almost everything. I have cancelled all my future reservations for this property and I will not stay here again. The bathroom on the main floor did not have soap in two out of the three soap dispensers, and the faucet did not work on one. The property is no longer as clean as it use to be. The gym no longer has a reception desk, fruit, messages etc... It is now like a gym at a Hampton Inn. The gym use to have a huge reception counter, a person to sign you in. It takes away from the way it use to be. The rooms no longer have a coffee maker or mini bar, no fridge, nothing... There was not even water provided, which as a diamond member, has always happened. I paid over $300 a night as a business traveler. i expect a certain level of service from a HILTON, and this hotel has failed. This hotel is simply a large Hampton Inn, in my opinion. If you just need a room in midtown and don't care about having morning coffee in your room, cleanliness, or personal service, then this is the place for you!
- Official Description (provided by the hotel):
- A sophisticated international hotel designed for both the business and leisure traveler, the New York Hilton Midtown is located in the midst of New York City’s business headquarters and media centers, conveniently near Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art, just one block from Fifth Avenue shopping, and a short stroll to Times Square, Broadway theatres, Central Park, and many more cultural attractions for which New York is famous. Equipped with modern conveniences to meet all your business and travel needs, the hotel features extensive facilities. ... more less
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- Also Known As:
- Hilton New York Hotel New York City
- Hilton New York City
- New York Hilton
- New York City Hilton