Just like I had read on Tripadvisor, the Mela Hotel's staff was incredibly welcoming, friendly and helpful. We were celebrating a very special anniversary and mentioned it at the time of booking. Joanna, at reservations, was very accommodating and supportive. When we arrived at the hotel we were greeted with "Happy Annniversary" wishes from Neyoleat the front desk and John Palace, conceirge and a promise for our room to be ready soon. When we returned to the hotel late afternoon, we were surprised to receive an upgrade and had rose petals on our bed and a note for a very happy anniversary. It was incredibly thoughtful and added much glee to our stay. What a wonderful time and great hotel staff. All was better than ever expected at this great find near the theater district. I thank you all.
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- Also Known As:
- Mela Hotel New York City
- Hotel Mela New York