Like spending six nights in the 7th layer of hell. We dreaded returning to this hotel every night. We actually had to take sleeping pills each night to try and sleep through the night. In February, the room was a steady 90 degrees, all day and all night. I cannot imagine what temperatures it rises to in the summer!! When we complained, we were told that air conditioning was not available during the winter and to try turning off our heat. We never had the heat on to begin with!! We spent every waking moment in the room naked with the lights off trying not to stir up any extra energy to cause heat. We woke up drenched in sweat every morning (that is, if we were able to sleep).
The bed itself only had a topsheet, so it moved and we were exposed to the mattress anytime we slept in it, and when I asked the maid about it she replied that she didn't have any other type of sheet. They did not offer to move us after our second complaint, and we obviously should have left. A horrible situation, we frequently visit NY to see family and this was the worst experience at a hotel we have ever had. SKIP IT.
We we on the 2nd floor, room was very clean, decent size. The staff are extremely friendly. Great location, close to subway, restaurants.
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- Also Known As:
- Hotel Duane Street