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“Wonderful NYC experience” 5 of 5 bubbles
Review of The London NYC

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The London NYC
Ranked #148 of 467 Hotels in New York City
Certificate of Excellence
Montague
Level Contributor
183 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Wonderful NYC experience”
5 of 5 bubbles Reviewed 14 December 2013

I was greeted by a very helpful gentleman looking after my bag while the taxi driver struggled with printing a receipt. The gracious woman at checkin recognized it was my birthday and offered me something special delivered to my room. It was a lovely tray of fruit and wine. How cool is that after a long travel day in November? My room had a fabulous view of Central Park and I texted it immediately to all of my friends and family! The location is great for shopping, arts and restaurants. The staff were wonderfully gracious and helpful. The bedding was very comfortable, desk area ample with space and plugs, bathroom lovely. The entire room was spotless. This will be my go to NYC hotel.

Room Tip: While my higher level room was great, my colleague on the 7th floor had a great view, too. I will a...
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  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Markey2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,326 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (789)
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English first
Carmel, Indiana, United States
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

American Express recommended this hotel and it was a great selection. I'm not terribly fond of contemporary design but the rooms were large and the beds were very comfortable. A great shower is a real pleasure and this hotel rates very high in this category. My friend says she's going to get a rain shower head after enjoying one at The London. The contemporary sofa is clearly valued for it's design not comfort but as a whole package, I've not found a better hotel. The location is terrific, staff is helpful and the good night sleep and shower are worth it! I suggest you eat somewhere other than the hotel but the bar is tops for people watching and catching a star or two.

  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cathy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King City, Canada
2 reviews
5 of 5 bubbles Reviewed 9 December 2013

Just wanted to thank all the staff at The London for another great stay. Special thanks to Jimmy at the front desk for finding my husband's hat which fell out of his bag and was then taken by someone walking out the hotel. Jimmy ran outside and took the hat back for my husband. Thanks again. As well, thank you Monica for being so great about switching us back to our regular vista room.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank zik17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 December 2013

My stay at The London NYC was transformed by very accomodating reception staff. The room I was originally allocated - on the 25th floor - whilst huge, had very little in the way of a view. A wall of windows across W.54th St was about all I could see. I was offered a room on the 51st floor which would trade some space for a view - and it was well worth it, if like me, an expansive vista makes you happy! With the perfect room (5101 - views to Central Park, across the Hudson and, from the sparkling marble bathroom, Times Square... only one comfortable chair, and stool at the slimline desk, so no settee as in the bigger two-room suites, but it worked for me) it was a flawless experience: Concierge staff were excellent, Room Service fast and friendly, Breakfast at Maze was great, if a little pricey. And whilst I had been concerned that the location was too far uptown (I'd been considering SoHo and Union Square as an alternative to the 'usual' Midtown locations) the LondonNYC is actually in a great spot - easy walking to Central Park, Rockefeller Plaza, even hip 9th Ave restaurants; subways are nearby and cabs are plentiful outside or on 7th Ave. if you're in a hurry to get downtown. I was staying on business and really the only thing missing from this hotel is a lobby lounge for meetings or waiting for clients, friends, dinner guests. But there are plenty of places nearby. I would highly recommend staying here, and hope to do so again myself before long.

Room Tip: As is most NY hotels, the higher the floor the better. Rooms lower down at the front face the office...
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  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alex F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 December 2013

Stayed for two nights on business. Perfect location for mid-town meetings. Very spacious rooms, which is a rarity in NYC. Rooms were clean and well designed. Staff was very friendly and helpful from the doormen to the conscierge and reception. Thoroughly enjoyed the breakfast, didn't have dinner at the hotel restaurant, but my colleague did and praised the food from the G Ramsay kitchen. Finally, one of the best fitness centres I've come across in any hotel, spacious and with plenty of apparatus. Would recommend the hotel for any trip to NYC, be it business, family or a romantic weekend.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank knixen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Augustine S, London Ambassador at The London NYC, responded to this review, 6 December 2013
Dear Knixen,

Thank you for your comments and for finding our hotel to be amongst the top hotels in New York City. We are pleased that we met and even exceeded your expectations.

Kind regards,

Augustine T. Saylee
London Ambassador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farmington Hills, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 4 December 2013

Stayed at the London NYC in November 2013 for the weekend after a conference. Loved the suite. It was spacious and had a feeling of an apartment versus a hotel. Bedroom was spacious and well appointed. The bathroom had a very unique double shower -- fun for a couple. The living area had its own wall mounted flat screen, desk, coffee table, chair AND couch!! All the creature comforts of home. Furniture was surprisingly a little worn though. Staff was especially attentive and the food was top notch. The workout facility was spacious and had enough equipment to get in a productive workout. You're going to have to pay top dollar in NY anyway ... you might as well spend it here and get your money's worth.

Water tip -- Specify "tap" in the restaurant or they'll bring you a $10.00 bottle of water. There's free bottled water in the gym!

  • Stayed November 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kiwindinok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
9 reviews
4 of 5 bubbles Reviewed 4 December 2013

The rooms are spacious, in fact huge considering the awesome location. Central Park, Broadway, MOMA are all comfortably close. The multi-functional breakfast/dinner/bar Maze room was convenient if you were pressed for time... but best for expense account travellers.

The buffet breakfast had limited selection but the items they put out were of good quality, at least judging by the smoked salmon and fruit. The light night cocktails and bar snacks were very good as well. We skipped the much touted "Gordon Ramsay" as the place had just been stripped of its Michelin stars. Turns out that Ramsay is not involved in the day-to-day running of the restaurants or kitchens but had licensed out his good name. The big benefits of The London NYC are spacious rooms and location. Bonus points for free WIFI.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
Helpful?
Thank bigpictureguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The London NYC

Property: The London NYC
Address: 151 West 54th Street, New York City, NY 10019-5302
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#49 Romantic Hotel in New York City
#75 Family Hotel in New York City
#80 Business Hotel in New York City
#110 Luxury Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — The London NYC 4.5*
Number of rooms: 561
Official Description (provided by the hotel):
Sophisticated urban luxury in the heart of midtown Manhattan, the award-winning London NYC sets a new standard for New York luxury hotels. Named to several "Best of" and "Top 10 lists", you'll find detailed design, attentive service and The London Bar. ... more   less 
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Also Known As:
The London Nyc Hotel New York City
London Nyc New York City
London Hotel New York
London Nyc Hotel

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