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“Awesome!!!”
Review of The London NYC

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The London NYC
Ranked #166 of 468 Hotels in New York City
Certificate of Excellence
Toms River, New Jersey
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Awesome!!!”
Reviewed 29 May 2014

Went to The London to celebrate my husbands birthday with a few couples! What a great bar area, restaurants and the hotel is as chic as it is comfortable! The staff were extremely nice and the service impeccable!
Would definitely go there again to get spoiled!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Dawn08753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbeLondonNYC, Director of Sales at The London NYC, responded to this review, 29 February 2016
Sorry for the late response. Thank you for taking the time to share your feedback. We look forward to welcoming you back to The London NYC on your next trip to New York.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,433 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (814)
Date | Rating
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English first
Cambridge, United Kingdom
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 27 May 2014

We were a group of 6 Brit Birds in NYC for our 50th birthdays. So glad we chose this hotel. We had 2 rooms booked. A roll out bed was put in the bedroom (which I slept on & was quite comfy).
Plenty of room in the living area for all of our shopping bags . Big double shower in the bathroom, bathrobes, clean towels daily & nice toiletries. When the staff found our we were celebrating our 50th birthdays, 2 bottles of champagne & chocolates were sent up - lovely! The bell boys are amazing, nothing is too much trouble. Reception staff are ok - just ok.
Hotel is in an ideal location, half way between Times Square & Central Park - easy walk to both. Just around the corner is a fantastic, cheap deli called "Fluffy's" ideal to go get your brekki & eat in Central Park.
If I went back to NYC I would definitely stay in the London again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jo h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbeLondonNYC, Director of Sales at The London NYC, responded to this review, 29 February 2016
Sorry for the late response. Thank you for taking the time to share your feedback. We look forward to welcoming you back to The London NYC on your next trip to New York.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalamazoo, MI
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 27 May 2014

We just got back from a 3 night stay at the London Hotel. This being my first trip to NYC, I was nervous about location but this place is in a prime spot! I work each morning and walked two blocks to Central Park for a nice run and Times Sq and Rock Center were a quick 5-10 min walk away. The room was spacious, beds were extremely comfortable and we never heard anyone else or any street noise. Customer service was excellent and all our needs were met. Be aware that you are charged for anything moved in the mini-bar but they are happy to bring up a small fridge for some of the leftovers you are bound to have from all the local eateries. Will definitely be back to this hotel!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beens33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbeLondonNYC, Director of Sales at The London NYC, responded to this review, 29 February 2016
Sorry for the late response. Thank you for taking the time to share your feedback. We look forward to welcoming you back to The London NYC on your next trip to New York.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
annapolis
Level Contributor
90 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 27 May 2014

We travel to New York fairly often and stay at different hotels for different reasons. This hotel is great because it covers a lot of bases. The rooms are not only large, but you get a sitting room as well. So, if you have a baby, it doesn't have to be in the room with you. If you have a babysitter come in, they can have a place to watch the baby not in your bedroom. The location is also great because you can walk to Central Park (which is a great park) The people who work there, especially out front, are nice. The only reason I am giving it 4 stars is because it was a little loud this time. Try for a higher floor.

Room Tip: Try and get a higher room
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ektlaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbeLondonNYC, Director of Sales at The London NYC, responded to this review, 29 February 2016
Sorry for the late response. Thank you for taking the time to share your feedback. We look forward to welcoming you back to The London NYC on your next trip to New York.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
172 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 27 May 2014

Picked hotel because of reviews, location and we were able to get a great price for Memorial Day wk end.
Check in clerk was much friendlier and nicer than check out clerk, although she was rude, just indifferent. But that was the only interaction we had with any employee. We did not eat in the restaurant or use the gym
Room was extremely large. Requested smoking on high floor and got just what we wanted. Had a sitting area w/desk, TV, couch and free wifif which I dont need. Bed was comfy and drapes that kept the sun out. TV in bedroom too. Plenty of hangers and draw space.
Bathroom had twin showers(dont know why) and no tub and very nice soaps,etc. Towels were large enough to wrap around. Hate when towels dont cover. There were robes, but we did not have a chance to use them.
If we could get a good deal again, we would return.-not that we go to NYC to stay over that often since we live appx l hr away

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ronadebra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbeLondonNYC, Director of Sales at The London NYC, responded to this review, 29 February 2016
Sorry for the late response. Thank you for taking the time to share your feedback. We look forward to welcoming you back to The London NYC on your next trip to New York.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 26 May 2014 via mobile

I stay at The London NYC about 3 to 4 times a year. It has a great location, great rooms, great gym and had, I repeat HAD good service. Last time I stayed was very disappointed with the arrogant attitude of the front desk and bell desk. Will try a different hotel next time in NYC

Stayed May 2014, travelled on business
Helpful?
2 Thank Monsterloco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbeLondonNYC, Director of Sales at The London NYC, responded to this review, 29 February 2016
Sorry for the late response. We understand that your experience was not what was expected at The London NYC. We would appreciate the opportunity to discuss those issues in greater detail and welcome additional feedback and for you to contact the hotel directly. We look forward to welcoming you back to The London NYC on your next trip to New York.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 May 2014

Hotel London in New York is the very good choise either you want to do shopping or sightseeing. Our room was on 9th floor and still it was silent.Very nice bathroom,excellent toiletteries.
The breakfast was good with everything you need to start a good day in NY.
The service was polite and friendly how it should be in good hotels!
Next time we definaly will return to Hotel London NYC!

Room Tip: Choose a room far away from the elevator!
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EijaHelsinki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbeLondonNYC, Director of Sales at The London NYC, responded to this review, 29 February 2016
Sorry for the late response. Thank you for taking the time to share your feedback. We look forward to welcoming you back to The London NYC on your next trip to New York.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The London NYC

Property: The London NYC
Address: 151 West 54th Street, New York City, NY 10019-5302
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#49 Romantic Hotel in New York City
#74 Family Hotel in New York City
#80 Business Hotel in New York City
#126 Luxury Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — The London NYC 4.5*
Number of rooms: 561
Official Description (provided by the hotel):
Sophisticated urban luxury in the heart of midtown Manhattan, the award-winning London NYC sets a new standard for New York luxury hotels. Named to several "Best of" and "Top 10 lists", you'll find detailed design, attentive service and The London Bar. ... more   less 
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Also Known As:
The London Nyc Hotel New York City
London Nyc New York City
London Hotel New York
London Nyc Hotel

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