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“Perfect Hotel!!!!” 5 of 5 bubbles
Review of Holiday Inn Express New York City - Chelsea

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Holiday Inn Express New York City - Chelsea
Ranked #272 of 467 Hotels in New York City
GreenLeadersBronze level
Fort Lauderdale, Florida
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Perfect Hotel!!!!”
5 of 5 bubbles Reviewed 6 August 2009

We couldnt have picked a better hotel! It was close to everything. The front desk was helpful also. The rooms were awesome clean the beds were very comfortable! Timesuware is in walking distance the Empire State buikding is 2 blocks away. The boarding area for the double decker bus's is only 5 blocks away, the hotel also has free internet in the Lobby with 3 computers and a great breakfast its also 1 block away from a GREAT chinese restraunt called Home on 8th you must go there!!! Stay at this hotel you wont be disappointed!!!!!!

  • Stayed August 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alisa0821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (312)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Melbourne
1 review
5 of 5 bubbles Reviewed 4 August 2009

This hotel was perfect for what I was after. The location is superb, within walking distance to everything. The staff are friendly and courteous and the cleanliness is exceptional. Nice big comfortable bed and a great shower (my 2 key criteria to a good hotel room!). The breakfast is great - make sure you get there early though to avoid the stampede! The free internet is a huge plus and the gym is really well equipped with nice new cardio equipment! I shopped around so much before I booked my accommodation and I'm so glad I settled with this one. You can't beat the value for money for this hotel in New York City

  • Stayed July 2009, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cinders80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario
Level Contributor
6 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 3 August 2009

I stayed here with my girlfriend and another couple for a long weekend trip to NYC. We weren't planning on hanging around the room very much, so the fact that the room itself is quite small wasn't a big deal for us. The 4 of us managed to fit in comfortably, though we are close. No complaints about the the hotel save that the elevator is slow, everything worked out fine, there were two places to park next door, (the one not associated with the hotel gave a better rate, $25/day I believe), there was light breakfast available on the main floor (though there are many better options available nearby) and it's very centrally located in a good neighborhood. I would stay here again. Good for what we needed it for.

  • Stayed May 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Darac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vancouver, canada
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 31 July 2009

The first few days of our trip we stayed in Times Square which was fun but very busy and very expensive. We moved over to this place which is still walking distance to everything. It was a bargin. We got a rate of $139/night which includes free internet, hot breakfast. The rooms were bigger than our Times Square up market hotel, and the service was probably better. Rooms were clean, breakfast was good..... Would recommend it and I would definitely stay here again. Some reviews talked about it being noisy and yes, you can hear the doors shutting but again our one we paid a lot more for we could hear the people next to us VIVIDLY. I think it is just the small NYC hotel rooms. It is basic but for NYC this is a fine.

  • Stayed July 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lynn0101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynchburg, VA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 July 2009

This was our 3rd trip to New York mainly to see the Yankees in the new stadium. This was the cheapest place we have stayed in NY and for the price this was an excellent choice. The furnishings were updated and the bathroom was nice. Good air conditioner (fan runs all the time which is nice to drown out sounds). Provided free breakfast but be prepared for crowds and limited seating. Very close proximity to a subway station and Penn Station. I felt very safe walking around outside as well. Very helpful concierage who helped us get a taxi when we checked out (didn't expect that type of service at this hotel). There were a few negatives listed below but overall this was an excellent place for the economical visit to NY (if there is such a thing).
Negatives included:
1. very small rooms and bathrooms (we knew this before we went but still surprises you at how they get 2 double beds in the room).
2. Hall noises were loud. Our room was next to the stairwell door and everytime someone used that door we could hear the door slam in our room. Not so great when you're trying to rest or sleep.
3. Never had our wash clothes replaced. Ended up using hand towels by the end of our 3 night stay. Requested wash clothes at the front desk and they said they would send some up but I never saw them.
4. SLOW ELEVATORS AND SMALL ELEVATORS. Very annoying.
5. Limited seating at the breakfast area and very crowded. You kind of have to battle for the food but it's better than spending $$ and finding breakfast in NY.
In spite of the negatives, I would definitely go here again and I recommend the Pizza Suprema on 8th Ave next to Madison Square Garden for a good slice of NY pizza.

  • Stayed July 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jj0204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mechanicsburg
Level Contributor
131 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
1 of 5 bubbles Reviewed 29 July 2009

The hotel is new and clean. Beyond that you can expect nothing. They overbooked the hotel and had no room for our reservation upon arrival. They first gave us a room, somewhat dirty and without pillows, next to the only ice machine in the hotel. After further complints we got another room. This room was fine except that they forgot the towels and did clean the room for two out of four days. They then claimed our reservation was one day short and made us pay extra fees. We never had the lobby breakfast as it was always packed with tables occupied completely. In short, they built a good hotel but they have not a clue how to operate it.

  • Stayed July 2009, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Sjfotos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 July 2009

We just stayed here this last week, very affordable hotel, very clean with very friendly staff. The staff was extremely helpful, we were travelling with a baby and they made us feel very welcome. The breakfast is also good, elevators take time in the morning but try to stay on a high floor so when they get to you they are empty. They have only one ice machine, no microwave or fridge in the room but they have a common on the main floor which can be used at anytime. This is probably the best holiday-inn I've ever stayed at and usually we never stay at these hotels but I was very pleasantly surprised by the friendliness of the staff and the cleanliness of the rooms. I would most definitely recommend it - it is close to all train station and close to shopping, and the rest.

  • Stayed July 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sc2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express New York City - Chelsea

Property: Holiday Inn Express New York City - Chelsea
Address: 232 West 29th Street, New York City, NY 10001-5201 (Formerly Holiday Inn Express NYC Madison Square Garden)
Phone Number:
Region: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#65 Green Hotel in New York City
#148 Business Hotel in New York City
#183 Romantic Hotel in New York City
#196 Family Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express New York City - Chelsea 3*
Number of rooms: 228
Official Description (provided by the hotel):
Thank you for choosing the Holiday Inn Express New York City - Chelsea hotel located right in the heart of Chelsea and Madison Square Garden area. We include a complimentary hot and cold Express Start Breakfast for all guests of the hotel. Our hotel is a new 15 story high-rise hotel with amenities to include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer. ... more   less 
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Also Known As:
Holiday Inn Express Nyc - Madison Square Garden Hotel New York City
Holiday Inn New York City
New York City Holiday Inn

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