This was a very convenient location for us since I was coming in from the EWR airport and my sister was coming in from Long Island. Both the LIRR and the NJ transit arrive at Penn Station which was only a few blocks from the hotel.
The room was modern,clean,great shower, and with 2 queen sized beds,was certainly roomy enough for the 2 of us.
We were also impressed with the friendly/helpfulness of the staff! Everyone who saw us greeted us and asked how they could help us. I was especially impressed with the fact that they had a concierge in the lobby because in my experience most 3 **** hotels do not offer this service.The young man was right there looking up addresses and finding out if rooftop bars were open etc.
Our only slight glitch with service occurred with housekeeping. I suppose we got out of the room late in the AM and came back earlier in the PM than they expected so our room was not cleaned and we had to call to the desk to get it done. I WILL say that staff was sent up IMMEDIATELY withing about 2 min of our call and we were never without fresh towels or coffee/creamer etc. I did suggest to the front desk that perhaps something in the cleaning schedule should be adjusted for folks who want to linger in the room a while in the AM.
Despite that glitch I would definitely stay there again and DO recommend it to others!
- Official Description (provided by the hotel):
- Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn New York - Chelsea Hotel New York City
- Chelsea Hilton Garden Inn
- Hilton New York City
- Hilton Garden Inn Chelsea
- New York City Hilton