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“What a Great Experience!”

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Hilton Garden Inn New York/Manhattan-Chelsea
Ranked #196 of 470 Hotels in New York City
Certificate of Excellence
Reviewed 17 March 2014

I had a wonderful time staying at the Hilton Garden Inn NYC Chelsea. They were beyond accommodating and very friendly. This hotel gives Southern hospitality a run for its money! Fair rates for exceptional room size (for NY) and service! I would highly recommend staying here if you want to be close to time square, but don't want to pay an outrageous price!

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with Hilton Garden Inn
Thank Julee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this reviewResponded 15 May 2014

Dear JuleeS,




Thank you for sharing your 5 star feedback with us! We appreciate you taking the time to share your experience with us. We are pleased to hear your enjoyed your stay and would look forward to recommending us to your friends and family. We hope to welcome your back the next time you visit New York City,
Warm Regards

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839 - 845 of 2,089 reviews

Reviewed 17 March 2014

this is one of the better "budget" hotels in chelsea. the lobby is spacious and comfortable. it's a place where you can legitimately hang out and not feel like you're on top of other guests. The service is friendly and accommodating. the room was pretty spacious but the heater was not easily controlled so my room was hot. But overall I'd recommend it as a place to stay if you want a well located, basic budget hotel in chelsea.

  • Stayed: March 2014, travelled solo
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Thank Bologniac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this reviewResponded 15 May 2014

Dear Bologniac,




Thank you for your recent review on TripAdvisor. We truly appreciate you taking the time to detail your experience, and we are so pleased that you had a wonderful visit at the Hilton Garden Inn Chelsea We will share your comments with our team members, and we grateful of your praises. We look forward to welcoming you back

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Reviewed 16 March 2014

Perfect location, 15 min. walking distance to Times Square and Empire State Building, 10 min to Penn Station and Madison Square Garden.
Rooms are spacious, clean and silent (at least from the 15th floor upwards). Some rooms have view to ESB, some to the new WTC tower.
Friendly and helpful staff.
AC unit noise is the only minus.

  • Stayed: March 2014, travelled with family
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1  Thank runaway_forever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this reviewResponded 15 April 2014

Dear Runaway_forever,


Thank you for your comments and review. we are so pleased to hear that your overall stay was great and made even more memorable by our friendly staff. Thanks again for your valuable feedback and we look forward to your next visit.

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Reviewed 13 March 2014

We will definitely stay there again. Very friendly staff and clean comfortable rooms. A short walk to/from Penn Station. Many restaurants close by. An easy walk to Times Square. I would recommend this hotel to friends and family.

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with Hilton Garden Inn
Thank Robert N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this reviewResponded 16 March 2014

Dear Robert N,



Thank you for taking the time to write a review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location and hotel rooms convenient. Thank you for staying with us, and we look forward to welcoming you back to the Hilton Garden Inn Chelsea in the near future!

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Reviewed 13 March 2014

Staff very helpful and always willing to assist any way they can. Location is very convenient to many attractions, Times Square, FIT and subway. Hotel is clean and breakfast is great. Look forward to staying here again my next trip to NYC.

  • Stayed: March 2014, travelled solo
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Review collected in partnership with Hilton Garden Inn
2  Thank 195marylt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this reviewResponded 16 March 2014

Dear 195marylt,


Thank you so much for taking the time to review our hotel. I am glad you had a great experience at the Hilton Garden Inn Chelsea. We find our location and room amenities to be very convenient for our guests. Our employees do a great job of welcoming and taking good care of our guests as well. Thank you for staying with us and we look forward to welcoming you back in the future!

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Reviewed 10 March 2014

Conveniently located, great accommodations, and amazing staff that I felt recognized by and helped above-and-beyond. Although I avoided the $18 daily breakfast, I can't wait to stay here again soon! I'm really big on cleanliness, and I walked into my room always feeling so happy to be where I was.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Cameron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this reviewResponded 15 April 2014

Dear Cameron G,


We thank you for your feedback. It's nice to know when our guests have a great experience and we certainly appreciate your review. We would love to see you back with us in the near future

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Reviewed 3 March 2014

Friendly staff, available convenient valet parking, close to shopping and dining. The adjustable beds were a plus. On site restaurant or room service from local eatery. Only 4 blocks from Penn Station & Madison Square Garden, and Macy's. Walking distance to Times Square or Washington Park. This hotel has our thumbs up!

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Alphonse D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this reviewResponded 7 March 2014

Dear Alphonse D,



Thank you for taking the time to write a review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location and hotel rooms convenient. We also agree that both our location and hotel amenities in every room are ideal. Thank you for staying with us, and we look forward to welcoming you back to the Hilton Garden Inn Chelsea in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Phone Number:
Region: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#78 Family Hotel in New York City
#191 Romantic Hotel in New York City
#197 Business Hotel in New York City
Price Range: £103 - £414 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Official Description (provided by the hotel):
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 
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Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton

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