I had set my wife and sisters up at this location to celebrate sister-in-law's 50th birthday! I called and spoke to the manager Terry Chin for assistance with organizing a bottle of bubbles and a card. I asked him for a list of champagnes and he said not to worry - send him an email and they would send someone out to the store to get whatever I wanted!! I was shocked - I totally expected them to offer whatever was on hand. Being her 50th I didn't want 'whatever was on hand' and was so impressed that he was offering to do this for me!
I would highly recommend this hotel for it's customer service let alone great rates, great location!
Thanks Terry Chin - thanks Hilton!
- Official Description (provided by the hotel):
- Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more less
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- Also Known As:
- Hilton Garden Inn New York - Chelsea Hotel New York City
- Chelsea Hilton Garden Inn
- Hilton New York City
- Hilton Garden Inn Chelsea
- New York City Hilton