We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“i love this hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Garden Inn New York/Manhattan-Chelsea
Ranked #221 of 467 Hotels in New York City
monterey, CA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“i love this hotel”
Reviewed 8 November 2009

small hotel in chelsea area of nyc. little things mean a lot to me. the air conditioner works well. the room is ideally planned with a big picture window of other nyc buldings a nice bathroom with counter and elongated shower curtain. very comfortable room. only 6 or so rooms per floor. very nice staff who seem genuinely interested in your well being. nice small bar and breakfast area. small lobby with mirror fountain and two elevators. i would definitely stay here again. hotel is small enough that the help seems capable of handling all that comes their way. good choice for a trip to nyc.

Stayed November 2009, travelled solo
Helpful?
Thank CAbigdaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,970 reviews from our community

Traveller rating
    842
    796
    219
    66
    47
See reviews for
627
500
147
357
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (269)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Edinburgh, Scotland
Level Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 8 November 2009

A wonderfully situated hotel, very friendly staff, surprisingly large rooms which are tastefully decorated. Within a minute's walk of a subway station and very safe at night.

  • Stayed October 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Passepartout56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2009

Great location for Macy's, Time Square and the Empire State Building - all a twenty minute walk from the hotel. Would reccommend to anyone and would certainly stay here again. It was quite, great city views (23rd floor), and it was exceptionally clean!

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beaker82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dallas,texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 November 2009

We stayed here for 3 nights to attend a concert at MSG. Room was small but clean. Noise was not an issue. Front desk was very helpful. Subway located down the block. Perfect location for us, as this was our 1st time in NYC. Would definitely recommend this hotel, and would certainly stay here again without hesitation. Can't wait to go back!!!!

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tamicopeland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 October 2009

I loved this hotel. It was located on 28th street which I think is great because its not far from the hustle and bustle of Times Square but far enough away to get away from the noise at night. There is a Subway at the end of the street which is really handy. There is a lovely cafe/deli on 7th Ave which was great for breakfast. Our room was large with a huge bed and nice sized bathroom. It was cleaned daily. The hotel is very clean and I couldn't fault it. If I had one concern it was the elevators. There are only 2 and sometimes there is a long wait to get one. Ok if you are on the 5th floor not so good if you're on the 20th floor. There is also gym and computer facilities as well as a small shop and bar/restaurant.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JKiely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 October 2009

From Sydney Australia, Stayed here for 4 nights in October. Family of 4 in a 2 dbl bed room. Found it very small and cramped after the luxurious big & affordable resort style hotels on offer in Vegas & Anaheim but our budget dictated that we had to keep the price to $200US per night which was pre purchased via internet some weeks earlier. On arrival we walked from Penn St bus station and were checked in 30mins earlier than advertised time. The hotel is located on W 28th St and is in walking distance of Times Square (approx 20mins). We caught the subway to Wall St for Statue of Liberty ferry and found a station close to the hotel. There are good cafes & diners everywhere in NY and the best we found was The Bread Factory cafe located at 470 7th Ave (35th St). Breakfast for 4 was around $35 and you really must try spaghetti for dinner, it was the best I have had. As mentioned earlier the room was small for 4 people but it was very clean. Bedding was crisp & clean and the pillows as in all Hiltons were comfortable. If you have the budget for a further $100US per night then something like the Affinia at Madison Sqr Garden would be an ideal location which is a bit closer to Times Square etc . If you need to work to a budget this hotel meets all the requirements of a clean comfortable & safe night's sleep. Besides the extra walking from 28th St up to Times Sq allows you to see more of fabulous NY.

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sydney59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, CA
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 October 2009

I liked:
- the location (walking distance to many attractions, 1/2 block to the subway, 1-2 blocks to restaurants and shops)
- the room (typical smallish NYC room with microwave, fridge, hi def TV, coffee maker)
- the cleanliness (no concerns)
- the bed (very very comfortable)
- the attentiveness of the staff and front desk

Could be improved:
- the cost (but this is NYC after all)
- the housekeeping's attention to detail (forgot to replace coffee and tissues, but the front desk fixed these problems quickly)
- the wireless internet (free, but a weak connection that occasionally got dropped)

It was a bit crowded with two of us in a room with two queen beds and our luggage, but we didn't spend a great deal of time in the room. Overall, we recommend this hotel.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skateditor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Chelsea
Hampton Inn Manhattan-Chelsea
Hampton Inn Manhattan-Chelsea
#152 of 467 in New York City
4.5 of 5 bubbles 1,830 reviews
Chelsea
Cambria hotel & suites New York - Chelsea
Cambria hotel & suites New York ...
#51 of 467 in New York City
4.5 of 5 bubbles 741 reviews
Chelsea
Fairfield Inn & Suites New York Manhattan/Chelsea
Fairfield Inn & Suites New York ...
#186 of 467 in New York City
4.5 of 5 bubbles 794 reviews
Show Prices
Show Prices
Show Prices
Chelsea
Doubletree Hotel Chelsea - New York City
Doubletree Hotel Chelsea - New Y...
#317 of 467 in New York City
4.0 of 5 bubbles 1,922 reviews
Chelsea
Courtyard New York Manhattan/Chelsea
Courtyard New York Manhattan/Che...
#121 of 467 in New York City
4.5 of 5 bubbles 800 reviews
Chelsea
Hilton New York Fashion District
Hilton New York Fashion District
#166 of 467 in New York City
4.0 of 5 bubbles 3,305 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn New York/Manhattan-Chelsea? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Property: Hilton Garden Inn New York/Manhattan-Chelsea
Address: 121 West 28th Street, New York City, NY 10001-6102
Phone Number:
Region: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#151 Family Hotel in New York City
#195 Romantic Hotel in New York City
#201 Business Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Official Description (provided by the hotel):
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Hilton Hotels Direct, Odigeo, Ebookers, Travel Republic (UK), TravelUp, Traveltool, S.L.U., TripOnline SA, Evoline ltd, Cancelon, getaroom.com, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn New York/Manhattan-Chelsea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing