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“New York, New York”

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Hilton Garden Inn New York/Manhattan-Chelsea
Ranked #215 of 467 Hotels in New York City
Liverpool, United Kingdom
Level Contributor
46 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“New York, New York”
4 of 5 bubbles Reviewed 14 October 2010

This hotel is on west 28th Street between 6th and 7th Avenue. It is ideally located for the subway and is about a 10 minute walk from the Empire State Building and Macys. It has easy access to Times Square by subway or you can walk (approx 25 minutes). This is a comfortable hotel with clean rooms and reasonably priced for New York. We got a rate that included a full buffet breakfast which was excellent. The cost was $18 each if you had to pay the hotel rate. The hotel is a little noisy but this is to be expected in New York. The staff are excellent and I would have no hesitation in staying here again.

  • Stayed September 2010
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank merseytripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,953 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 October 2010

I loved this Hotel! I stayed there for a total of 8 nights summer. *(4 nights one week, loved it, booked again for the next week ).
First of all, I loved where it was located, super close to FIT. It was in a very convenient area to drugstores, restaurants- (Mustang Sallys one of our faves)
It was very clean and nicely decorated,everybody that I encountered who worked there was very, very helpful and gracious. Kudos to ALL of them!
It was nice to have a microwave and a fridge in the room. Comuter room was great to have to check on emails and look up tourist info...

  • Stayed July 2010, travelled with family
    • Value
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Helpful?
1 Thank Mass08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
188 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 bubbles Reviewed 9 October 2010

Stayed here with friends over an extended September weekend. The hotel is very close to koreatown. It is about 5 blocks from madison square garden and penn station and is 1 block away from subway stations for the N, R, 1, and 2 lines.

Initially I was a bit skeptical when my friends booked this hotel as all the respectable hotels in manhattan were going for 360-430/night. The hilton garden inn was advertising 320/night was made me suspicious. However, staying at this hotel has swung my opinion and makes a great steal for the money-concious traveler. The hotel has a business center equipped with internet access computers and even a printer that is free for guests. The hotel requires you to swipe your hotel keycard after midnight at the front door, which is a plus for security.

The room was a little cramped which is standard for NYC. We got 2 double beds for 4 adults total. The room had a flatscreen TV and an empty refrigerator for storing leftover food. The bathroom was very nice and didn't feel cramped. I'm glad the rooms had more room dedicated to the bathroom than the actual room instead of the other way around.

For the night owls, there is a rooftop lounge called 230 5th avenue that is about a 6 block walk from the hotel.

This hotel is a great bargain for those wanting to stay in manhattan, but wanting to avoid the pricy hotels in times square.

  • Stayed September 2010, travelled with friends
    • Value
    • Location
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Helpful?
Thank Carmen1318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red Deer, Canada
Level Contributor
145 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 bubbles Reviewed 5 October 2010

I booked this hotel for a week's vacation based on previous TripAdvisor reviews and I wasn't disappointed!

This hotel is close to 2 subway lines and is located mid-town. The front desk staff were extremely courteous and helpful! The room was clean and the housekeeping service was excellent as well. We made use of the mini-frdge and used it to store some breakfast items that we picked up. Nice bathroom...great shower head.

One complaint was that I was not able to use the internet on my laptop in my room. However, they had 2 computers downstairs that we could use anytime. Also, as mentioned by others, the restaurant and bar service was pricey, but there are lots of alternate choices nearby.

  • Stayed September 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank tothelimit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
Level Contributor
106 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 30 September 2010

We enjoyed our stay here since the location is great for getting around the area and the staff were very courteous and helpful. We were on the 10th floor, on the back side of the hotel, so street noise was not a problem for us. However, hall noise was another story. There was really no way to close the door without it almost slamming, so any time anyone came in and out of their room on the floor (only a few rooms per floor), you heard it. We tried to sleep in one morning, but that was hard to do with the doors slamming all around. Also, the bed in our room had big dips in it on each side, but we didn't realize it until coming in late the first night so we didn't feel like asking to switch rooms at that point. Luckily, we were tired enough after walking around each day to sleep in spite of the sorry bed. The breakfast is good, but we had free certificates for it since my husband is a Hilton Honors Diamond member, so I can't say if it's a good value. We used HH points for the stay, so we were pleased overall. If we had been paying, I think I would have been more insistent on finding a room with a better bed.

If you need a hotel with a great location and staff, stay here--it's great for those things.

  • Stayed September 2010, travelled as a couple
    • Value
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Helpful?
Thank bama78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport, UK
1 review
4 of 5 bubbles Reviewed 24 September 2010

We actually stayed there last May but had to give a date, so we thought the hotel was really good value as it is right in the middle of things and everything was only a short walk or a subway ride away.We are going there again in 10 days for a week and are sorry to here that there are renovations going on, but we hope they won't be too intrusive.The plants on the street are put out every morning and put away at night , we used to have a giggle at the amount of work it was for the poor buggers that had to shift them!!!. Staff were really good and deserve all the tips you can give them

  • Stayed October 2009, travelled as a couple
    • Value
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Helpful?
Thank gizmo-1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lodz
Level Contributor
50 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 22 September 2010

A well located hotel (close to metro station and short walk form Penn station) in Manhattan. Location quiet and safe. Staff very effective (quick checkin) and helpful. Rooms (although small, but it is standard in NYC), well decorated (coffee maker, refrigerator, microwave oven). Room and bathroom clean. The only problem is the noisy air-conditioning. I recommend this hotel especially for leisure trips - the price is reasonable compared with other hotels in NYC

  • Stayed September 2010, travelled as a couple
    • Value
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Helpful?
Thank MariaLodz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Property: Hilton Garden Inn New York/Manhattan-Chelsea
Address: 121 West 28th Street, New York City, NY 10001-6102
Phone Number:
Region: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#151 Family Hotel in New York City
#195 Romantic Hotel in New York City
#201 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Official Description (provided by the hotel):
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 
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Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton

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