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“Walk to Village or Times Square, Then return "Home"”

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Hilton Garden Inn New York/Manhattan-Chelsea
Ranked #211 of 467 Hotels in New York City
Certificate of Excellence
Boston, Massachusetts
2 reviews
“Walk to Village or Times Square, Then return "Home"”
Reviewed 2 November 2010

I'd like to say the best thing about the hotel is it's location: so easy to walk south to the Village, Chinatown, Little Italy, or north to Times Square or Theaters, but the best thing about the hotel is EVERYTHING! Upon our early arrival on Halloween, we were given a key to the business center where my friend and I planned our walking and sightseeing route south for that day. After about 30 minutes, we approached the desk to see if there was a room yet, and we were told that one just became available--and that it was an upgrade with a city view! Irene, the clerk, was so pleasant to us, as was each and every Hilton Garden employee, from the bell hops to the cleaning service, the day clerks to the night clerks! The room was on the 20th floor with 2 large, spotlessly clean queen beds and a window overlooking not only the city, but the Empire State building! After getting out and walking for the rest of the day, it was so pleasant to return to the comfortably restful room where we were able to relax with a drink while catching the parts of the Halloween parade we missed on the perfect flat-screen TV. After a great night's sleep, we showered and had a scrumptious breakfast (included for us) of egg-white omelets with veggies and bacon, prepared by the talented chef. And a New York bagel! The buffet also included fresh fruit, whole or cut up, pastries, danish, yogurt, oatmeal, yummy sausage, french toast and chef-prepared waffles! The waitstaff was attentive, pleasantly pouring juice and coffee frequently. We were truly made to feel at home, and we will return to the Hilton Garden Chelsea next time we're visiting NYC!

  • Stayed October 2010, travelled with friends
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Helpful?
Thank sabadeeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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Elmhurst, Illinois
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 October 2010

We planned a 24 hour New York City adventure aiming to stay on a middle class budget while still comfortable for our lifestyle, (no hostels). Looking through TripAdvisor possibilities I was disappointed to find all hotels in the Theater District priced no less than $350 per night. Checking other neighborhoods in Manhattan, I noticed rates dropped quite a bit, that’s when I found the Hilton Garden Inn Chelsea.
My “Value” rating is 5 stars and I agree with most previous reviews while saving at least $100 per night. This $100 bought us two pastrami sandwiches from Katz’s Deli and a pizza after a play at John’s Pizza. There’s a full breakfast for $16.95 each or plenty of neighborhood restaurants, bakeries and fruit stands if you want to save a few bucks.
5 stars for the “Room” category for the larger than normal size and comfortable King Size bed. The bath included 4 large fluffy towels. The room also included a small refrigerator and microwave and two-cup coffee maker.
I rated the “Location” 4 stars instead of 5 due to transportation reasons but this isn’t a big deal. With that $100 savings we also bought a Transit Fun Day Pass on the subway for $8.25 each and rode the one stop to the Theater District. The next 3 trips on the Metro paid for the pass, making the stay at the Garden Inn Chelsea, even more a bargain. Nighttime saw the neighborhood appear on the “seedy” side, however, we never felt threatened.
“Cleanliness” was 5 stars for the room itself. After checking all bedding and dark corners for non existent bed bugs, the room, including a large bath with a marble counter top, was very clean. The lobby and elevator also rated 5 stars.
“Service” rates 5 stars from me as the staff saw my request for a higher, quieter room not facing the street and advised none were ready at 1:00pm when we arrived. Instead of just storing our bag until the room was ready they suggested we try a lower floor, (Room #203). If it wasn’t to our liking we should come back down and they would store our bag until we returned that evening. Room #203 was very comfortable and quiet.
“Sleep Quality” rated a solid 5. We never heard any street noise or hall/elevator noise despite being just steps from the elevator.
We really enjoyed staying at the Hilton Garden Inn Chelsea. However now that we’re familiar with the Metro our next visit will find us staying in another borough and saving even more with minimum location inconvenience.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank rjw336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 25 October 2010

Stayed for a weekend for the US Open and the rooms were very clean and none of us experienced any bugs whatsoever. Check out this hotel as one you can rely on for a comfortable, quiet stay. The staff was great and although the rooms are smaller than some I've stayed in, it had all the amenities.

  • Stayed September 2010, travelled with friends
    • Value
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Helpful?
Thank Clarkbar44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 October 2010

Hotel was very clean and appeared recently renovated—nice! Rooms were good size. Service was outstanding! Great location—subway stop at end of block. Quiet. Highly recommended.

  • Stayed October 2010, travelled with family
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Helpful?
Thank mbrown49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level 2 Contributor
6 reviews
Reviewed 17 October 2010

Three days in NYC. Good location near restaurants, near subway, near Times Square. The street is filled with flower and plant vendors during the day, which makes it very pleasant and bright. At night, the shop are locked down, so it looks a bit dreary. We felt very safe. Would go back,

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
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Helpful?
Thank RICH_MTL_TRAVEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level 4 Contributor
48 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 14 October 2010

This hotel is on west 28th Street between 6th and 7th Avenue. It is ideally located for the subway and is about a 10 minute walk from the Empire State Building and Macys. It has easy access to Times Square by subway or you can walk (approx 25 minutes). This is a comfortable hotel with clean rooms and reasonably priced for New York. We got a rate that included a full buffet breakfast which was excellent. The cost was $18 each if you had to pay the hotel rate. The hotel is a little noisy but this is to be expected in New York. The staff are excellent and I would have no hesitation in staying here again.

  • Stayed September 2010
    • Value
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Helpful?
Thank merseytripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massachusetts
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 October 2010

I loved this Hotel! I stayed there for a total of 8 nights summer. *(4 nights one week, loved it, booked again for the next week ).
First of all, I loved where it was located, super close to FIT. It was in a very convenient area to drugstores, restaurants- (Mustang Sallys one of our faves)
It was very clean and nicely decorated,everybody that I encountered who worked there was very, very helpful and gracious. Kudos to ALL of them!
It was nice to have a microwave and a fridge in the room. Comuter room was great to have to check on emails and look up tourist info...

  • Stayed July 2010, travelled with family
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Helpful?
1 Thank Mass08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Property: Hilton Garden Inn New York/Manhattan-Chelsea
Address: 121 West 28th Street, New York City, NY 10001-6102
Phone Number:
Region: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#150 Family Hotel in New York City
#194 Romantic Hotel in New York City
#200 Business Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Official Description (provided by the hotel):
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 
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Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton

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