Stayed here 15th dec for 5 nights. Not a Christmas tree in sight, not festive at all glad that I hadn't booked to stay for Christmas.
Staff who we saw were friendly but when we actually wanted some advise were told to wait for the concierge waited so long got better advise from the door man!
We travelled with my daughter her room seemed to not be ready ie no curtains, no coffee making facilities no ipod dock as advertised, when spoke to reception told we don't have these facilities for every room , then why advertise that you do. Also you have to pay for the coffee etc. We have stayed in a lot lower rated hotel and had free drink making facilities across the globe would have expected better from here. The rooms where exceptionally hot although the outside
temp was about -5 it was far to hot, the air con didn't work and the window did not open.
Although there is a restaurant on the premises we did not eat there but it always looked busy.
Starbucks just outside open from 0530 great for getting your early morning coffees and watching the world go by cheaper than in the hotel. Free wifi.
My comments may sound negative, I expected better for the price. The rooms where clean and of reasonable size beds comfy. The carpets in general through out the hotel needed a good clean. I would say that value for money here is poor and while I appreciate that we hadn't gone to NYC to stay in the hotel I did expect a little more than we got.
Location was pretty central walking distance to time square, central park, fifth avenue etc. We only used the subway and a taxi once during our stay.
You have to pay for wifi $12+ for 24hrs, although free in the lobby.
Gym facilities average no provision of water available.
Would I stay here again? No.
- Official Description (provided by the hotel):
- Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 426 Deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. Fun fact, The Empire Hotel was featured in Gossip Girl. Join us for a Chuck Bass cocktail in the Lobby Bar. ... more less
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