Negatives - Hotel is advertised as a 4star. More like a 2/3 star. Room size not too bad though shower room very small and flooded a lot. The view - hotel air conditioning units and piping - which are VERY noisy and hotel walls. What happened to the Lincoln Centre/Central Park views. Room service & mini bar VERY overpriced. Food and drinks expensive. Pool is tiny and not like the pictures. I paid extra for breakfast by the pool (seved 8-11). Turned up at 10 one day and 9 another and hardly any food left and what was left there was pretty bad and obviously not edible. Lifts of the 4 there was always 2 broken and were very slow. Roof top bar - I was turned away as it was too busy with outsiders even though I was staying in the hotel. Decor is very dated and tatty and in need of a refresh.
Positives - excellent location for everything. Room was cleaned well daily. Mr. Zee was excellent at reception as were a few of the others and couldn't do enough to help most of the time.
- Official Description (provided by the hotel):
- Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 426 Deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. Fun fact, The Empire Hotel was featured in Gossip Girl. Join us for a Chuck Bass cocktail in the Lobby Bar. ... more less
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