Negatives - Hotel is advertised as a 4star. More like a 2/3 star. Room size not too bad though shower room very small and flooded a lot. The view - hotel air conditioning units and piping - which are VERY noisy and hotel walls. What happened to the Lincoln Centre/Central Park views. Room service & mini bar VERY overpriced. Food and drinks expensive. Pool is tiny and not like the pictures. I paid extra for breakfast by the pool (seved 8-11). Turned up at 10 one day and 9 another and hardly any food left and what was left there was pretty bad and obviously not edible. Lifts of the 4 there was always 2 broken and were very slow. Roof top bar - I was turned away as it was too busy with outsiders even though I was staying in the hotel. Decor is very dated and tatty and in need of a refresh.
Positives - excellent location for everything. Room was cleaned well daily. Mr. Zee was excellent at reception as were a few of the others and couldn't do enough to help most of the time.More
- Fitness centre