The people were extremely gracious and helpful from the doorman to the maids to the butler to the concierge to the front desk. I stayed in the Terrace suite and the room was amazing. I was lucky to get a room with a great view of central park. We did not eat there (except in the basement which is like a food court at Harrods--upscale and very good food). I got a special rate through our corporate travel agent which was extremely reasonable for a two story suite in a 5 star hotel. I had my family with me and everyone had an amazing stay. We even had a cocktail party before going out for dinner and the butler served our first round of drinks for us. I have stayed here before and first came here with my father 40 years ago. There is only one Plaza and I think this trip will be a cherished memory for all my family.
I think those who give negative reviews may have ben rude and received less than perfect service as a result, or don't understand you are supposed to tip for service and when you don't you are probably not going to get treated as well as if you did. The doorman, the maid, the butler, the concierge (if he helped you) --all should be tipped as is convention at 5 star world class hotels. In my experience they all deserved to be tipped and I couldn't have been happier with how the hotel was run.
- Official Description (provided by the hotel):
- Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more less
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- Also Known As:
- Plaza New York City
- Plaza Hotel New York City