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“Best Hotel we've stayed at in NYC”

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BEST WESTERN PLUS Seaport Inn Downtown
Ranked #278 of 469 Hotels in New York City
Reviewed 15 March 2012

Thank you SUHEIDY ESTEVEZ the hotel agent who checked us in, first impressions go along way, she was professional, accommodating and helpful, always greeted us as we came and went. The hotel was absolutely wonderful, clean, roomy, the cleaning staff were very efficient in getting the rooms done early, we had a balcony overlooking the Brooklyn Bridge. I would not hesitate to recommend this hotel to everyone travelling to NYC. Close to the Hop On Hop Off busses, short walk to the subways, lots to see and do right close to the hotel. Great restaurants near by. Continental breakfasts were fresh and plentiful. I can not thank the staff and especially Suheidy you are an ambassador for the hotel. We will definitely be back. You will not be disappointed if you choose to stay here.

Room Tip: A room with a balcony is breathtaking
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  • Stayed: March 2012, travelled as a couple
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1  Thank Franbyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaporthotel, General Manager at BEST WESTERN PLUS Seaport Inn Downtown, responded to this reviewResponded 26 March 2012

Dear Franbyers,

Thank you very much for your review. Suheidy is among the many team members who provide great customer service day in and out. We are proud to have such a great team at the Best Western Plus Seaport.

View from our terrace rooms sometimes it is hard to believe but we have it! You can see the Brooklyn Bridge and East Side River. During the night city lights up and fresh air while you are in your own room is most refreshing and relaxing.

Again, we appreciate you review and hope to see you again soon.

ZB Moham
General Manager

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661 - 667 of 972 reviews

Reviewed 14 March 2012

I booked the hotel through hotwire as a hiding the name deal for a 3.5 stars hotel. When I finally saw the hotel name, I was quite disappointed. Best Western should be just 2 or 2.5 stars.

Anyway, the hotel is a typical best western. The staff at the front desk is very nice though. The free breakfast is the same as in other best western. The free WIFI is extremely slow and sometimes it doesn't work.

What I personally don't like is the location in lower east town. It might be convenient for people interested in the fish market. For people like me wants to use NYC public transportation, the hotel is about 15 min walk to the subway station. I would like to stay in Mid-town next time when I travel to NYC.

  • Stayed: March 2012, travelled solo
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1  Thank Jon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaporthotel, General Manager at BEST WESTERN PLUS Seaport Inn Downtown, responded to this reviewResponded 15 March 2012

Dear Jon W,

Thank you very much for your review. We are glad that your overall stay was pleasant and we respect your opinion on the location of our hotel and our brand. Our location is often praised by our guests. It gets the highest ranking score next to our customer service. Most guest like the location because it is close to the restaurants, shopping, transportation, and of course the Brooklyn Bridge. Regarding internet we have upgraded to maximum speed offered by Time Warner in our area and this will help ever increasing demand for high speed internet access. Again, we appreciate your review.

ZB Moham
General Manager

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Reviewed 8 March 2012

I regularly stay here on business trips to NYC given its convenient location to City Hall. The rooms are small, but they serve the purpose. The hotel is clean and comfortable. When the Fulton Fish Market was located around the corner you ran the risk of getting a room facing the street and a sleepless night as the Market's business began. That is no longer a problem. A small breakfast has been included. In the past it was a pastries, fruit, and cereal. During my last visit the added eggs and sausage. It's enough to help you get the day started. Knowing what some hotels can be like, I would not hesitate recommending the Seaport Inn to others.

  • Stayed: March 2012, travelled on business
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1  Thank JSO60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaporthotel, General Manager at BEST WESTERN PLUS Seaport Inn Downtown, responded to this reviewResponded 13 March 2012

Dear JSO60,

Thank you very much for your review and we value your repeat business. Our location is often praised by our guests. It gets the highest ranking score next to our customer service. Most guest like the location because it is close to the restaurants, shopping, transportation, and of course the Brooklyn Bridge. Again, we appreciate your review and hope to see you again soon.

ZB Moham
General Manager

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Reviewed 7 March 2012

My cousin and I lived in New York too many years ago to mention. We wanted to go back and revisit and pay our respect at ground zero, visit Miss Liberty and look up our grandparents at Ellis Island. We made all of that happen thanks to our stay at the Best Western Seaport. It was so enjoyable, clean and breakfast was the best. The reception staff were helpful, professional and made us feel very welcomed. They helped us, directed us and put up with our bad jokes. Our room and balcony and view of the Bridge was marvelous. We walked to Battery Park, took the Ferry and even walked to Trinity Church near Ground Zero. Thanks BWS for making our long overdue return very very memorable and enjoyable. We'll be back. Inspite of the work going on in the neighborhood it never took anything away from our visit.

Room Tip: Not giving up my room number cause I don't want people to book it incase I want it when I return...
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  • Stayed: February 2012, travelled with family
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Thank Regina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaporthotel, General Manager at BEST WESTERN PLUS Seaport Inn Downtown, responded to this reviewResponded 13 March 2012

Dear Regina J,

Thank you very much for your review. We are glad that we made your trip enjoyable and memorable. Seaport location is indeed special and holds much of the New York City History. We hope to you again soon on your next visit.

ZB Moham
General Manager

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Reviewed 5 March 2012

We have family in the area, and was thrilled to find a lovely room with view of the river. The warm breakfast was a nice, surprise treat. We will definitely return. Staff was kind, helpful and accommodating.

  • Stayed: March 2012, travelled with family
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Thank bestwesternjunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaporthotel, General Manager at BEST WESTERN PLUS Seaport Inn Downtown, responded to this reviewResponded 13 March 2012

Dear BestwesternJunkie,

Thank you very much for your review. We appreciate your brand loyalty and being our neighbor. There are so many choices in the area and you by selecting us makes us proud. We hope to see you again soon.

ZB Moham
General Manager

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Reviewed 5 March 2012

I stayed here with my sisters and mother. It was a nice retreat away from the hustle and bustle with quaint restaurants and bars near by. Douglas was extremely friendly and helpful....A +++ customer service.

Room Tip: Get a terrace room, view of Brooklyn Bridge is nice!
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  • Stayed: February 2012, travelled with family
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Thank sdkholmes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaporthotel, General Manager at BEST WESTERN PLUS Seaport Inn Downtown, responded to this reviewResponded 13 March 2012

Dear sdkholmes,

Thank you very much for your review. Our customer sets us apart from our competition. Douglas is among the many that shine here at the seaport every day. Again, thank you for your review and hope to see you again soon.

ZB Moham
General Manager

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Reviewed 1 March 2012

My husband and i travel to Best Western Seaport often. We have a great customer service experience at this hotel. It charming and the quality of the rooms are first class. We would like to thank the manager, Suhericly, Douglas, Tia and Erica for making our trip special each time we stay at the Best Western Seaport.

Warm Reagrds,
Mr and Mrs CJ Harford

  • Stayed: February 2012, travelled with family
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Thank Shanae H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaporthotel, General Manager at BEST WESTERN PLUS Seaport Inn Downtown, responded to this reviewResponded 13 March 2012

Dear Shanae H,

Thank you very much for your review. I have known you and CJ for many years and most of the staff as well. We are always delighted to see you and CJ. If you don’t see you in few months we start to worry. We hope to see again soon.

Best Wishes from NYC!

ZB Moham
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Seaport Inn Downtown

Address: 33 Peck Slip, New York City, NY 10038-1708
Region: United States > New York > New York City > Financial District , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#50 Family Hotel in New York City
#122 Business Hotel in New York City
#162 Romantic Hotel in New York City
Price Range: £238 - £390 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Seaport Inn Downtown 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Plus Seaport Inn Downtown Hotel New York City
Best Western Seaport Hotel Downtown
Best Western New York City
New York City Best Western

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