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“Great place to stay for family of 5”

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Best Western Plus Hospitality House
Ranked #124 of 468 Hotels in New York City
Certificate of Excellence
Lexington, South Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to stay for family of 5”
Reviewed 30 January 2012

We stayed in a 2 bedroom apartment suite! It was so perfect for a family of 5. The beds were SO comfortable. Everything was so clean. We have been to New York 7 or 8 times staying in different hotels and this was by far our best experience. It is centrally located so it was an easy walk to Time Square. The staff was so accommodating. The pictures on the website are exactly how our room appeared. Breakfast was fabulous. Loved our stay so much. We will be back!!!

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank 3mmartinlexington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 2 February 2012
Thank you for your greta review and stay!! We are very happy you found it to be a nice experience for you and your family. It's nice to hear that you have tried other NY hotels as welI and liked our. I will let our houskeepers know your mention of cleanliness too. Our ungsung heros!! will make sure to recognize their service to you. We hope to see you again someday soon!!
Warmest Regards
Robert
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (162)
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English first
Adelaide, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 January 2012

Stayed in January with our family in a 2 bedroom apartment. Had a good amount of space for being so close to things in the city. Could use the kitchen, but you would miss out on the restuarants nearby on 2nd avenue.All the staff were great and helpful, especially Sam on the front desk who helped fix a mixup with our booking while looking after us. Being close to the city was great (if a bit noisy, but hey it's NY). Would recommend it to anyone who has a family travelling together.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lindsay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 2 February 2012
Thank you for your review and business. We are delighted you found it to be a positive experience for you and your family. Thank you for mentioning Sam, I will make sure to recognize his service to you. We hope to see you agian someday soon!!
Warmest Regards
Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geelong
Level Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 26 January 2012

Stayed here with family in January. We booked a 2 bedroom apartment and were given the penthouse with our own roof terrace garden as an added bonus. Really spacious apartment with everything needed - separate kitchen, dining and lounge rooms with 2 spacious (and comfy) bedrooms.

Breakfast is included in the breakfast room downstairs - good enough variety of cereal, waffles, pastries and juice. Staff were friendly and accommodating - rearranging things so that we could check in early.

Great location with lots to see and do nearby - 10 minutes walk to Times Square or Central Park. Didn't find noise to be a problem although there are some quirky building noises (heating, etc) but not enough to put you off your sleep. Besides, the beds are so comfy, you can't resist falling asleep!

Would definitely recommend this hotel to others and can't imagine staying anywhere better in NYC.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Pink_bear19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 27 January 2012
Thank you for your review and stay!

We are so delighted that you enjoyed your time here! We hope that we get to serve you again the future!

Yours in hospitality!

Warmest Regards,
Robert
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Melbourne, Australia
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 20 January 2012

Location,location.If you are thinking of booking this hotel do it before you miss out.Price and brilliant service makes this a no brainer.Super Clean and very well maintained property puts you right in the thick of Manhatten.(I spent 40hours researching the best location,price,size reqs for my family and I got it in the bag) .The stand out for this hotel is a management dedicated to the traveling public and a sincere wish to make your stay welcoming and affordable.thank you Robert ,Sam and all the staff that made it great for us

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank bernardjhayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 27 January 2012
Dear Bernard,

We are so very happy that you had a nice experience here!! We really appreciate your review and your patronage.

Thank you from the bottom of our hearts from Sam, myself and all the staff!! We hope you will honor us to come visit again one day soon!

Please always consider us your good friends in NYC!!

Warmest Regards,
Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro, Brasil
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 January 2012

There is no negative comment to be made.
The hotel is very clean, the staff are very nice, helpfull and plite, the room is spacious, comfortable and cozy, the neighboor is perfect, close to a metro station and just two blocks to 5th avenue and Rockefeller Center.
Contrary to what was said in some interviews, I found very quiet, it is not noisy at night. My room was on the 3rd floor, front to the 49th street.
The welcome basket in our refrigerator was a simple and perfect gift.
The breakfast is basic, with a good variety of breads and juices, and a waffle maker, that was special to me (I ate waffle everydary days during my stay)! I just missed bacon and eggs.
Is the perfect place to be with family, since my suite had two rooms and a large great room!
It was a very good experience, the best until now! It was worth every penny spent.
Thanks Robert Gaeta for all your help before my arrival!
Tks to all staff!

  • Stayed November 2011, travelled with family
    • Value
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Helpful?
4 Thank LoraynePaes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 18 January 2012
Dear Lorayne, You're welcome!! Thank you for your review and we are very happy you enjoyed your stay. I am glad everything went well and that your family enjoyed their time with us!! We hope to see you again some day soon!! Warmest Regards, Robert
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Weyers Cave, Virginia
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 16 January 2012

Our travel agent found this hotel for us, since we were looking for a suite rather than getting two hotel rooms. We had two bedrooms and plenty of room for the 5 of us. Sam Sharma, the guest services manager, couldn't have been more kind and accommodating. Everything was very clean and well run. Our shampoos, etc. were filled every day and housekeeping was right on top of things. The location was wonderful and the price was great. The manager in the morning was always making sure that breakfast items were fresh and the dining area was clean. All in all, it was a great stay and we'd be happy to stay there the next time we visit New York City.

Room Tip: We were on the 7th floor across from the Marriott's trash bins and it did get noisy at about mid...
See more room tips
  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank the4britts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 18 January 2012
Thank you for your review and patronage of our hotel. We are so happy Sammy made your stay memorable! I will let you know. We hope to see you again soon!
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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 January 2012

Nestled amongst luxury hotels. Good value for the size of the accommodation.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pip220365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 18 January 2012
Thank you for your review and patronage!! We look forward to serving you again in the future. Warmest Regards Robert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Hospitality House

Property: Best Western Plus Hospitality House
Address: 145 E 49th St, New York City, NY 10017-1210
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#42 Family Hotel in New York City
#83 Business Hotel in New York City
#226 Romantic Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — Best Western Plus Hospitality House 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
While visiting one of the most extraordinary cities in the world, we invite you to live like a New Yorker in the center of it all at the award winning BEST WESTERN PLUS Hospitality House. Relax in your very own exclusive Manhattan apartment-style suite designed with all the comforts of a large home without sacrificing any of the benefits of hotel amenities and services. Imagine yourself stepping out of your front door and being in the center of it all, with all New York's spectacular major attractions just a short walking distance away. While resting in your suite all of the fantastic sights and sounds that make New York City so great are just outside your window. Hotel guests especially appreciate spreading out in their very own apartment suite after a full day out in our thrilling city. No other New York City hotel can compare to our oversized rooms and great location. We're ideally located near Times Square, Central Park, Rockefeller Center, Central Park and any number of subway and transportation hubs. Our expansive apartment-style suites are designed to make your experience convenient and comfortable. As you enter one of our luxuriously appointed suites, you are warmly welcomed with a large living room, full kitchen, dining area, separate private bedroom(s) and a well appointed bathroom(s). The apartments all come complete with oak wood flooring, 11 foot ceilings, and noise reduction windows. All of our oversized suites are three and four room full apartments designed for luxury living. This property is designed to be a home away from home with fully outfitted kitchens, stone counters, stove, oven, microwave, dishwasher, and kitchenware for up to six people. Pillow top mattresses and full bathroom botanical amenities are offered to all our guests. Both of our Penthouses have beautiful outdoor balconies in addition to all the rest. And it doesn't end there, The BEST WESTERN PLUS Hospitality house dishes up complimentary breakfast daily. Enjoy piping hot eggs and made to order waffles, cereals, yogurts, fresh fruits, breads, pastries, (delivered daily), juices and 100% Arabica coffee. Our hotel offers complimentary Wi-Fi and a local fitness center access that keeps you connected and up with your fitness routine. Free fitness facilities and classes like yoga, kettlebell, and Pilates, basketball court, weights, machines, aerobics, sauna, steam room, and two swimming pools are all available to our adult guests. Free local telephone calls from your room and free newspaper at your door every weekday are just a few additional perks. Our award winning world class multilingual service team stands ready to anticipate anything you might need 24 hours a day. Read the variety of free newspapers or use our free computer/printers or just to come mingle with the other guests in our public lobby hospitality suite. Enjoy free tea or coffee there throughout the day. Take a break on our outdoor public deck that offers a quiet peaceful area during warmer months, complete with flowers and benches. Book your ideal New York City dream experience at the BEST WESTERN PLUS Hospitality House today! ... more   less 
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Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House New York

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