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“Great Spot”

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Best Western Plus Hospitality House
Ranked #126 of 468 Hotels in New York City
Certificate of Excellence
York, Pennsylvania
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great Spot”
Reviewed 14 May 2014

Booked this for just one night based on price. What a good deal! It's an older property with what I suspect were once apartments, now re-purposed into suites. Lovely. Hardwood floors, sort of old fashioned tile bathrooms but everything was spotlessly clean and it didn't have that typical hotel mass production feel to it. Two spacious bedrooms, a living area with table and chairs and full kitchen. It would be a great spot for families spending a few days visiting New York. And breakfast was included which is almost unheard of in NYC hotels. No fancy lobby or cocktail lounge here but who needs that? Easy walk to the subway. Staff seemed very friendly and accommodating. A little noisy outside with sound coming in around the window air conditioners, but it's the city--there's going to be street noise. Would highly recommend it. More like an apt. than a hotel room and reasonably priced.

  • Stayed May 2014, travelled with friends
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Helpful?
Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 22 May 2014
Thank you for staying with us and for taking the time to post your nice review. We are glad you enjoyed your stay and we hope to see you again soon.

Warmest Regards,

Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,130 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (162)
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English first
London, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2014

This was our second trip to New York, and we thought the best western was a little gem in a great central location. The rooms were great, or should is say apartment, with a separate bedroom and a small but perfectly adequate kitchen. The welcome basket was a nice touch too! the room was clean and spacious. The free breakfast is a nice added bonus and there was a lot of choice, we had no problems finding a table but we did come down for breakfast early each morning (7.15-7.30am). There was a fab pizza place next door to the hotel, which was great after a long day sight seeing having fresh pizza in your room (apartment)!
The staff were very friendly, in particular Sam, who gave us some good tips and advice about getting around the city - which was invaluable!
We will definitely return to the best western on our next visit - hopefully Christmas time, as advised by Sam, it's a great time of year to visit as the atmosphere at this time of year is electric!

  • Stayed May 2014, travelled as a couple
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Helpful?
Thank Darcy60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 22 May 2014
Thank you for your nice review and for your patronage. We do hope you return one day soon.

Warmest Regards,

Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thirsk
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 May 2014

This place is fantastic a home from home after a busy day sightaseeing tv in bedroom and lounge kitchen with all facilities friendly staff just great .and free breakfast as well. Ideal location the street it is on is fairly quiet and a pizza place 2 doors down subway nearby too. Close to Grand Central and MOMA

  • Stayed June 2013, travelled with family
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Helpful?
Thank debbiemkThirsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 22 May 2014
Thank you for staying with us and your review. We hope to see you again!

Warmest Regards ,
Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 May 2014

Very spacious rooms. had a two bed apartment with four adults. Excellent location and breakfast was an added bonus. Hospitality was fantastic all staff very friendly and helpful. Big thank you to Dave and Sam on desk who enhanced our 8 day stay with great tips, knowledge and friendly chat. Would highly recommend this place to stay. Thank you.
p.s others have mentioned the noise. Yes there is noise but this is new york and we all slept ok.

  • Stayed April 2014, travelled with family
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Helpful?
Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 12 May 2014
Thank you for staying with us for your first NYC trip. Thank you for your positive review.

Sam and Dave will be so happy to see this here as is management. I will be sure to give them special acknowledgment for their service to you.

Our team hopes to have the opportunity and honor of serving you again in the future.

Warmest Regards,
Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guilford, United States
1 review
Reviewed 5 May 2014

Rooms are clean and comfortable. Although we didn't spend much time in the room, having a kitchen and living room made our stay feel more like being at a home that at a hotel. The staff was always friendly and helpful. The location makes it very easy to get to Central Park, 9/11 memorial, midtown restaurants by subway or cab.

  • Stayed May 2014, travelled with family
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Review collected in partnership with Best Western

Helpful?
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 12 May 2014
Thank you for your stay with us and for taking the time to post this nice review. We hope we have the opportunity and honor of serving you again in the future.

Warmest Regards,
Robert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
beverley
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 April 2014

The apartments are spacious and have an authentic NYC feel complete with huge american fridge, cooker etc. The complimentary breakfast was better than we expected- choice of juices, tea, coffee( a bit weak for us Europeans!) Cereals, yoghurt, fresh waffles, fresh bagels, pastries, scrambled eggs and sausage / bacon all self-service. Staff were friendly and helpful.
Ideal location for exploring mid-town and upper manhattan. Can walk to central park, Times Square, Chrysler building, Fifth Avenue etc.
There is an excellent Italian restaurant beside a take- away pizzeria next door to the hotel, frequented by locals rather than tourists( photos adorn the walls of all the celebrities and sports people who have eaten there- my son spotted Pele on one of them)
We only have one gripe about our stay- the hotel faces the service entrance to a large Marriott hotel and as a result there were frequent deliveries of supplies and collections of laundry and rubbish -sometimes at 3a.m. and always in huge super noisy trucks. The supplied ear plugs are ESSENTIAL if you want to get any sleep. We used them and they work! The beds were comfortable.
We were on the first floor and as a result our appartment was always serviced late in the afternoon which we found inconvenient as this was when we generally returned to the apartment for a cup of tea, to use the toilet ( they are few and far between in NYC) and to shower and get ready for the evening.

Room Tip: Request a room on a higher floor , rear-facing.
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  • Stayed April 2014, travelled with family
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Helpful?
Thank greenwithenvi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 2 May 2014
Thank you for staying with us and for your post on Tripadvisor.

Your business is very important to us and we highly value feedback from our guests. We appreciate hearing what you liked about your stay and how we can improve. We are committed to delivering a superior experience for our guests.

Thank you again for taking the time to write. We appreciate your loyalty to our hotel and brand. We hope to see you again someday.

Warmest Regards,
Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerville, MA
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 27 April 2014

We were looking for a hotel that offered a 2 bedroom suite and this is most reasonably priced in midtown that we found. Was plenty of room for party of 5. We had penthouse and had the most amazing and huge outdoor space which was really shocking in NYC. There were loungers and large table where you could eat. We just loved it and I almost gave 5 stars just for that reason. Did not as indoors could use a little refurbishing, like the heating system which was loud, furniture a bit old, bathrooms run down a bit. We did not notice street noise unless windows or door was open. Rooms were clean and beds were very comfortable. Location is perfect. I would highly recommend the penthouse just for that great outdoor space.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Agouti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, 2 May 2014
Thank you for your stay and review of your recent stay at our property.

Your business is very important to us and we value your thoughts here. By telling us what you liked and how we can improve, you are helping us deliver a great experience for you and other guests in the future.

We were happy to see you liked the large balcony and outdoor area that comes with our penthouse, rare to have that in NYC.

We appreciate your loyalty to our hotel and brand. We hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Hospitality House

Property: Best Western Plus Hospitality House
Address: 145 E 49th St, New York City, NY 10017-1210
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#42 Family Hotel in New York City
#83 Business Hotel in New York City
#226 Romantic Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — Best Western Plus Hospitality House 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
While visiting one of the most extraordinary cities in the world, we invite you to live like a New Yorker in the center of it all at the award winning BEST WESTERN PLUS Hospitality House. Relax in your very own exclusive Manhattan apartment-style suite designed with all the comforts of a large home without sacrificing any of the benefits of hotel amenities and services. Imagine yourself stepping out of your front door and being in the center of it all, with all New York's spectacular major attractions just a short walking distance away. While resting in your suite all of the fantastic sights and sounds that make New York City so great are just outside your window. Hotel guests especially appreciate spreading out in their very own apartment suite after a full day out in our thrilling city. No other New York City hotel can compare to our oversized rooms and great location. We're ideally located near Times Square, Central Park, Rockefeller Center, Central Park and any number of subway and transportation hubs. Our expansive apartment-style suites are designed to make your experience convenient and comfortable. As you enter one of our luxuriously appointed suites, you are warmly welcomed with a large living room, full kitchen, dining area, separate private bedroom(s) and a well appointed bathroom(s). The apartments all come complete with oak wood flooring, 11 foot ceilings, and noise reduction windows. All of our oversized suites are three and four room full apartments designed for luxury living. This property is designed to be a home away from home with fully outfitted kitchens, stone counters, stove, oven, microwave, dishwasher, and kitchenware for up to six people. Pillow top mattresses and full bathroom botanical amenities are offered to all our guests. Both of our Penthouses have beautiful outdoor balconies in addition to all the rest. And it doesn't end there, The BEST WESTERN PLUS Hospitality house dishes up complimentary breakfast daily. Enjoy piping hot eggs and made to order waffles, cereals, yogurts, fresh fruits, breads, pastries, (delivered daily), juices and 100% Arabica coffee. Our hotel offers complimentary Wi-Fi and a local fitness center access that keeps you connected and up with your fitness routine. Free fitness facilities and classes like yoga, kettlebell, and Pilates, basketball court, weights, machines, aerobics, sauna, steam room, and two swimming pools are all available to our adult guests. Free local telephone calls from your room and free newspaper at your door every weekday are just a few additional perks. Our award winning world class multilingual service team stands ready to anticipate anything you might need 24 hours a day. Read the variety of free newspapers or use our free computer/printers or just to come mingle with the other guests in our public lobby hospitality suite. Enjoy free tea or coffee there throughout the day. Take a break on our outdoor public deck that offers a quiet peaceful area during warmer months, complete with flowers and benches. Book your ideal New York City dream experience at the BEST WESTERN PLUS Hospitality House today! ... more   less 
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Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House New York

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