i booked this hotel through a third party site that works with the roger hotel and found a fantastic deal so i thought why not book and by the looks of the photo it looked rather good. i planned to stay 5 nights here and on the second day from checking in i checked my account to see that they had taken the whole amount of my stay on hold when i have been travelling all over america before visiting nyc and other hotels have only taken a max of 200. so i decided to call the front desk and ask them to why was it that they held more then 1000 dollars... they replied it was normal for hotels to do this but then mentioned that our bill was an additional 400 dollars from what we had been given on the confirmation. they insisted that we were wrong and that we had to pay the 400 dollars more then what was shown on our confirmation letter. they kept on saying that its not their problem and said we had to pay. any way at the end of it all the stuffed up and had to give it to us at the price that we were originally meant to get it for. and honestly the money that they charge here is not worth it, the rooms are old the decor is disgusting and is rather noisy. the only thing going for this hotel is the location, spend that little bit extra and got to another hotel. this hotel def needs a revamp my grandmothers house is more modern then this hotel.
- Official Description (provided by the hotel):
- Classic 1930's New York skyscraper - Midtown location on east side, 3 blocks to Grand Central Station. Home away from home. People. Art. Stories. Ideas. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Roger Smith
- Roger Smith Hotel New York
- Roger Smith New York City