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“Disappointing”
Review of San Carlos Hotel

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San Carlos Hotel
Ranked #45 of 468 Hotels in New York City
Certificate of Excellence
Minnesota
Level Contributor
120 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Disappointing”
Reviewed 10 March 2014

We ordered a junior suite for 3 people with king sized bed, we received a small room with very small bath with a queen size bed. The room not renovated for a long time and the view was of the brick wall of the next building, certainly not convenient for 43 people. The staff was very responsive and polite, breakfast was average and the exercise room small and not welcoming. The location is good, RSTMN 6/10

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RSTMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,378 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (196)
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English first
Haywards Heath, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 February 2014 via mobile

We stayed in San Carlos for 3 nights and had a really good sized quad room. The hotel is in a great location close to popular subway lines and within walking distance of the Rock and Gran Central. We had breakfast with our package which was basic but all good. Staff were great too and let us have our room for an extra hour or so on the last day.

Stayed May 2013
Helpful?
2 Thank Allan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wigston
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 February 2014

stayed in the hotel for 6 days on a family special birthday trip with wife and daughters (18th and 21st)
free upgrade to large adjoining rooms 3 tv's two kitchens two bathrooms and a lounge.
very central for visiting major sites rockefeller 7 min walk.
rooms very clean and quite spacious.
excellent free complimentary continental break fast.
excellent diner straight across from hotel
would recommend and would return.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kevp51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Divonne-les-Bains, France
Level Contributor
74 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 25 January 2014

This is my second visit to the San Carlos and I di request the same room at the back in order to have a quiet room. Staff were attentive, efficient and friendly again, I did sleep well. The room was very spacious ( king size bedrooms are bigger)- no view as it was at the back but that was not an issue for me , though next time I will request a room on a higher floor for more light.
The room has the usual coffee machine etc and I request a kettle so I could make tea, which was delivered very quickly.
Breakfast is OK - nothing to write home about but a selection of breads and pasties, yoghurt etc. A bowl of large apples is provided but to be honest, some other fruit would be a good addition.
I can recommend the hotel for good value, good night's sleep and service.

Room Tip: Rooms at the back are quieter but lower floors are also quite dark
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rafiki99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartford, Connecticut
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 January 2014

I ended up staying at the San Carlos by accident. I had stayed at the Affinia 50 for a few days and I wanted to extend my stay in NYC. I booked a room at the San Carlos and OMG what a difference!! Wifi and unlimited Breakfast were included (Very happy). Also, the rooms were extremely clean with lots of amenities...bathrobe, microwave, wine glasses, water bottles; it sounds silly to mention those items, but where I was staying previously had NONE of them. I had a deluxe room with a king size bed; it was absolutely beautiful/luxurious and the pictures don't make it justice. Also, since I bought my departure ticket during my last day in NYC, I was able to print my tickets free at the Business Center (2nd floor). I've stayed at many hotels in NYC, and I'm definitely planning to come to the San Carlos. The Staff were very friendly and helpful; they let me checked-in at 7am WITHOUT having to pay any extras fees (the Affinia made me pay $100 for checking in at 1pm!). I love the San Carlos and I highly recommend them. I'm definitely coming back.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank di7484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 15 January 2014

We stayed at this hotel many years ago and had a great experience then, we returned this week to find it was a good as ever. The location is perfect, 3 blocks from 5th Avenue. The room clean, quiet and comfortable, a real haven in a busy trip. Breakfast good and plentiful. The staff were, without exception, helpful, charming and friendly. Very happy to recommend

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank ReesLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
126 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 4 January 2014 via mobile

We stayed here for four nights including New Year's Eve. There was free wifi which was a decent speed, the room was clean and spacious and it was at a good location. The weather was freezing and below freezing on a couple of days there so we caught a taxi to and from the hotel some days as walking in minus 16 degrees Celsius wasn't pleasant, in warmer weather this wouldn't have been an issue.
The staff at the from desk were lovely but some staff were more helpful than others. I wanted to get my dress dry cleaned and was told by night staff I had to take it down the road but in the morning when I brought it downstairs front desk said they'd do it for me; a very small matter but the hotel organising it saved me time!
All in all, a good experience :)

Stayed January 2014, travelled as a couple
Helpful?
2 Thank Esmeralda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about San Carlos Hotel

Property: San Carlos Hotel
Address: 150 East 50th Street, New York City, NY 10022-9500
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#22 Family Hotel in New York City
#40 Luxury Hotel in New York City
#53 Business Hotel in New York City
#87 Romantic Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — San Carlos Hotel 4.5*
Number of rooms: 147
Official Description (provided by the hotel):
The San Carlos hotel is one of New York City's most elegant, charming, and stylishly sophisticated hotels. Located on New York's fashionable East Side, the San Carlos offers spacious accommodations, plush furnishings, and warm personable service. Oversized rooms and suites are tastefully appointed and include a pantry or kitchenette with microwave, refrigerator and coffeemaker. This four star boutique hotel is centrally located and walking distance to major attractions, restaurants and shopping. If you are looking to relax in a tranquil and contemporary setting, the San Carlos Hotel is perfect for you. This truly is one of the best hotels Midtown New York has to offer. ... more   less 
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Also Known As:
Hotel San Carlos
San Carlos Hotel New York
San Carlos New York City

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