I have stayed at numerous Marriott properties at all class levels, and this was one of the best!
Joshua (front desk) was excellent in recognizing me immediately with that wonderful smile and anticipated my needs and made sure I had a great room. He even offered me a free drink after a long travel day. Unexpected and greatly appreciated....
Later that day, I was in the restaurant and asked to speak to a manager as I was unclear where my server was....the manager, Eric, responded right away with apologies, took my order, made sure I got it....and checked back with me several times to make sure I was doing well. And he did it all with grace, patience and a beautiful smile.
All of the employees I encountered were very pleasant, including those with the housekeeping services and others in the restaurant. I would absolutely recommend this property to others. It is stylish, clean -- and most importantly to me -- has a team that provides first class service. This reflects very well on the leadership of this property. Well Done!More
- Free Wifi