Outside this is a nerdy an unattractive building, the common areas inside though are fresh and cool. The kitchen concept is great, breakfast was more than I was expecting and the idea of sitting around what resembled a large marble farmhouse table with "friends you haven't met yet" was super.
The rooms bore none of the clean lines of the common areas. They are dated with curiously unfashionable furniture. I don't mind a bit of wear and tear in the carpets, I don't expect a new carpet every time I visit a hotel, but I do expect the heating to work in NYC in February. The rooms have notices on the heaters advising that the room temperature is controlled from the wall thermostats, but they are not. The wall thermostats do nothing and the heating is controlled by the panel on the apparent Soviet era gas fired room-warming engines below the window.
I called down to front desk when I arrived to tell them I could not get the heating to work. An engineer came and my room slowly rose through the Farenheits. Come midnight though it had failed again and the room had dropped to 50ºF. I called back to the front desk, was offered another engineer but pushed for a room change.
There are enough comments in this property's Trip Advisor page about the heating, so why doesn't the hotel fix it? I am sure the rooms will get an overhaul in due course but surely in a city where the temperatures we way below freezing recently, this is a priority.
Onwards and upwards, the hotel location was less than obvious but great, an easy walk down to the Financial District and some very cute bars in the area on Broome Street. Nights were quiet and I would definitely stay here again, just maybe in a more temperature season, that or push for a room with working heating when I check in.
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- Also Known As:
- Hampton Inn Manhattan-Soho Hotel New York City
- Manhattan Soho Hampton Inn