We booked into Hampton Inn Soho for 14 nights and loved our stay. We booked directly with the hotel and requested a city view. When we got into our room, we were facing Watts St. I queried this with reception and was told that all upper floors were classed as 'city view' regardless of which direction they were facing! We asked if we could be moved but were told it was not possible. We are quite disappointed to read in other reviews that travellers who booked through discount websites actually got the view that we thought we had booked! As we had made a lengthy booking, it would have been nice for the hotel to recognise our request.
However, this did not affect our overall opinion of the hotel. The staff were all very helpful and friendly and made us feel very welcome with our five year old. The staff were so lovely to our daughter and made a huge fuss of her everytime they saw her. Unlike some other reviews, our room was very quiet, we were opposite the lift and thought this might have been an issue but it was fine. Although there were some large european groups including parties of students staying there, we were fortunate enough not to have them on our floor judging by the nosie levels at breakfast! The room was large enough for the three of us but other rooms looked much smaller on the floor plans. The room was cleaned daily and was always spotless.
The business centre comprised of 2 computers - it was quite challenging to get access to them as they were always being used by others - usually to look at Facebook! When large groups were in, we gave up trying to access them as there was a permenant queue. I would recommend you taking a laptop or notebook if you require regular access to avoid frustration and disappointment as you have wired access in each room.
The reception staff were very helpful when the computers were occupied and would look up information and print it out for us.
The location is superb; away from the hustle and noise of midtown but the subway is so convinient to get you uptown. Both subways are less than 5 minutes walk away even in the August heatwave. There are loads of restaurants just north of spring street and the hotel will provide a range of take out menus if you fancy a quiet night. Suzies Chinese on Bleecker St was great and they delivered to the room!
The free breakfast is a huge bonus and the range was fine for us. Over the 2 weeks we didn't get bored of the choice.
We would definately stay at this hotel again as the location is superb and the staff are so helpful and friendly. We hope the rates stay favourable on this hotel as it compares well to other hotels in Manhattan.
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- Also Known As:
- Hampton Inn Manhattan-Soho Hotel New York City
- Manhattan Soho Hampton Inn