Stayed here in January with 3 others for 5 nights. Staff were helpful on arrival, allowing two of us to check in as we arrived before the rest of the party, even although the booking was in someone else's name.
When we went to the room we were allocated the beds had not been made up so we had to go back to reception and explain this. They then sent us to another room but the keys didn't work! Third time lucky, we eventually got into the room which had two queen beds - it was big but still a bit of a squeeze with 4 of us staying there. The bathroom was quite small and old fashioned in comparison to the rest of the hotel and the room itself but still clean and everything worked fine.
The breakfast (additional $17 per person) was well worth it, although I'm sure cheaper options could be found elsewhere there was a very good selection and it was handy for us just to nip down in the morning. I also used the gym which was well equipped too.
My only complaints would be the cost of the wifi. Nowadays hotels really shouldn't be charging for wifi access in rooms. It was $9.95 for 24 hours but this only covered ONE device!! There is free wifi in reception and on level 2 of the hotel. We also asked for extra towels and glasses as there were 4 of us in our room (the room was only kitted out for 2), to be told they couldn't guarantee extra glasses - why not?!
Despite this it was a good stay - perfect location too and would return.
- Official Description (provided by the hotel):
- The Excelsior Upper West Side NYC Hotel Located in the fashionable Upper West Side neighborhood between Central Park and Columbus Avenue, the Excelsior Hotel is a beautifully renovated hotel with an abundance of old world charm and comfort. This landmark hotel is characteristic of Manhattan's architectural beauty among the dramatic Central Park setting; thoroughly complimented by modern conveniences and luxuries. The Excelsior Hotel is located in one of New York City's trendiest neighborhoods, overlooking the American Museum of Natural History and the Rose Center for Earth and Space. Popular attractions such as Lincoln Center, the Beacon Theatre, and Columbia University are within walking distance to the Excelsior. A leisurely stroll across Central Park to the Upper East Side leads to the luxurious boutiques of Madison Avenue, an endless selection of restaurants, the Metropolitan Museum of Art, Guggenheim and Whitney Museums. If your plans include an evening at the theatre or site seeing among the hustle and bustle of Manhattan, famous attractions such as Times Square, the Empire State Building, and Rockefeller Center are a quick ride from the Excelsior Hotel by New York Taxi, Subway, or bus. Manhattan's Excelsior Hotel features an elegantly and comfortably appointed Lobby; inviting guests to feel at home upon their arrival. Its New York City hotel room accommodations are inspired with an Art Deco contemporary motif with countless amenities and services to make a stay at the Excelsior Hotel an experience for guests desiring more than a typical New York "tourist" hotel. ... more less
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- Also Known As:
- Excelsior New York City
- Excelsior Hotel New York City