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“Wonderful Service except at the roof top bar”
Review of The Kimberly Hotel

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The Kimberly Hotel
Ranked #37 of 467 Hotels in New York City
Certificate of Excellence
Los Angeles, California
Level 6 Contributor
112 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Wonderful Service except at the roof top bar”
Reviewed 8 August 2014

It's a convenient location IF you want to see midtown like most people who visit NYC do! For those of us who used to live in Manhattan, midtown is to be avoided - why? too many tourists! ugly office buildings, too much commerce, too much traffic and no charm. All of that said I would brave midtown again just to stay at the Kimberly. This hotel is so very nice, clean and well maintained, great linens, excellent air conditioning, quiet rooms, balconies so you can check the temperature outside before you leave the room so you know if you need that sweater or can leave it behind, well appointed bathrooms with products, exceptional friendly helpful staff, great concierge service AND ( bonus) the adjoining restaurant NOIR has great food! I will say I enjoyed the other guests - there were lots of international travelers, a few business people. the only down side was the roof top bar - a completely lackluster experience subpar service and unfriendly staff. quite the opposite of everyone/everywhere else at this charming low key hotel.

Room Tip: rooms on north side are quieter but you miss the view of the empire state building
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  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Light_33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (366)
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English first
Toronto, Ontario
Level 4 Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 August 2014

We just spent a weekend at the Kimberly, our 2nd time there. When we arrived, which was late due to flight delay, the balcony room suite I requested didn't have a balcony, so they kindly upgraded us to Exec Suite. A lovely room, but I am disappointed that the balconies are not furnished. The pics on website show a chair/table combo, but on the side of the building we were on, none of them had furniture on them at all. This is the only reason I didn't give it 5 stars!Outside of that, we love the spacious room with kitchenette, comfortable bed, and location to everything we want to see. We headed up to the rooftop bar on the Friday night but it was packed, standing room only, so we went down to their relatively new restaurant NOIR. We thoroughly enjoyed that venue, quiet, great service, and the large doors to the street were open so it felt like you were on a patio. Wifi in the room you have to pay for, but free in the lobby and the business centre, where there are 2 computers for your use.
We have stayed in 5 different hotels in NYC but this is the one we come back to!
We've already booked our return in December!

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank melbur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimmie145, General Manager at The Kimberly Hotel, responded to this review, 7 August 2014
Dear Guest

Thank you for choosing The Kimberly. We are so glad to hear that you enjoyed your stay. I apologize for the misunderstanding about the balcony furniture. However, furniture for you balcony is available upon request. We look forward to having you back in December!

Sincerely,
Mujo Perezic, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hove, United Kingdom
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2014

We stayed for four nights at the Kimberly in a 2 bedroom suite which was in fact 2 suites joined by a connecting door. This was perfect for us: a king size double in one room and 2 queen size doubles in the other - perfect for our 2 teenagers. Plus a bathroom each, loads of hanging space, a large lounge, kitchen and balcony with fab views of the city.
Everything you could possibly need is provided - it's like a home from home!
We slept really well each night, the beds were ridiculously comfortable and there was very little noise from outside.
The staff were all charming and friendly and could not have been more helpful.
The location is ideal and we could walk to most of the attractions we wanted to visit.
Really cannot recommend this place highly enough, we would definitely love to return one day!

Room Tip: Rooms at the back of the hotel have amazing views of the city and are quiet.
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Jane52813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimmie145, General Manager at The Kimberly Hotel, responded to this review, 4 August 2014
Dear Guest,


Thank you for choosing to stay at The Kimberly during your recent visit! It is a pleasure to hear that you enjoyed your rooms, friendly staff, and that you were able to enjoy our Upstairs rooftop lounge. We are so glad that you have found your "home away from home".

Sincerely,
Mujo Perezic, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 August 2014

We stayed here for 4 nights over the 4th July weekend and found it was a fantastic location. Subway near and easy walk everywhere. Our room was a nice size and was nicely furnished, great beds and the best toiletries package I have seen in a hotel. The bathroom was very large and had double sinks and a TV. There were 2 issues, which I pointed out to the hotel, but didn't get taken care of until after we were gone. The A/C in our room was old and very loud. It cooled just fine, but was too loud for us. We asked to move to a suite, but none were available. The prices were very reasonable. My son's family booked a 1 bedroom suite and it was amazing, even had a balcony! They said they will always stay there from now on.

I did contact the hotel after our visit, and they made things right by apologizing and said that our next stay will be a complimentary suite. I thought that was outstanding! So now the Kimberly will be my NYC stay when we visit.

Be sure to visit the rooftop bar - I loved it - one of our trip highlights.

Room Tip: Spend the extra to get the 1 bedroom suite, it was amazing.
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank tatsotsos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimmie145, General Manager at The Kimberly Hotel, responded to this review, 5 August 2014
Dear Guest,


We are so glad that you chose to stay at The Kimberly! The Kimberly's amenities are
not to miss, and we are glad that you were able to take advantage of all the hotel has to offer. We look forward to having you stay with us again.

Sincerely,
Mujo Perezic, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
Reviewed 28 July 2014

Just returned from a three night stay at the Kimberly Hotel in NYC and had a blast. We were upgraded and were able to check in early (we had booked through a third party and they did not book us with the proper number of guests like we asked). The staff was professional as well as knowledgeable. The concierge and bellmen (thanks Kevin) were extremely helpful directing us and offering suggestions. The only complaint is the slow elevators. Overall I would definitely stay there again.

Room Tip: Suite was spacious and gave plenty of privacy. The hotel rooftop lounge was packed every evening w...
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank VirginiaFiveash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimmie145, General Manager at The Kimberly Hotel, responded to this review, 29 July 2014
Dear Guest,

It is a pleasure to hear that you enjoyed your stay at The Kimberly! We appreciate your feedback and are glad to hear that you found our helpful staff and spacious suite accommodating. Thank you for choosing The Kimberly and we hope to have the opportunity to serve you again.

Sincerely,
Mujo Perezic, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 5 Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 July 2014

Music to my ears t check in: Sire, you'll be pleased to know we've upgraded you to a suite. A bit annoying to find out that the usual extortionate charge for internet access inr oom applies, so I tried the free internet in lobby. That failed to connect so the concierge provided me with an access code to give me free access throughout the hotel for the rest of my stay :-)
My room at the back was nice and quite. The roof top bar has a great view but even on the 30th floor the other buildings tower above you. The gym was just right too.

  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank PyramidPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimmie145, General Manager at The Kimberly Hotel, responded to this review, 29 July 2014
Dear Guest,


We are so glad to hear that you enjoyed your stay in your suite at The Kimberly and that you were able to enjoy our in-house gym and stunning Upstairs rooftop lounge. Thank you for choosing The Kimberly and we look forward to having you back again soon.

Sincerely,
Mujo Perezic, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arnold, Maryland
Level 6 Contributor
116 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 26 July 2014 via mobile

Our visit was for brunch only, and what a brunch it was! The views from the penthouse restaurant were breathtaking. Omelets were made to order, more smoked salmon then anyone could ever eat was offered. The staff was helpful and friendly the lobby was pretty and next time we are in town we will look into staying at the Kimberly.

  • Stayed June 2014
    • Location
    • Cleanliness
Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimmie145, General Manager at The Kimberly Hotel, responded to this review, 29 July 2014
Dear Guest,

Thank you for dining with us at the Upstairs rooftop lounge! It is great to hear that you enjoyed all of the wonderful options that are available for our brunch and the beautiful views from the rooftop. We look forward to having you join us for brunch again soon.

Sincerely,
Mujo Perezic, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Kimberly Hotel

Property: The Kimberly Hotel
Address: 145 East 50th Street, New York City, NY 10022-9502
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#34 Luxury Hotel in New York City
#69 Family Hotel in New York City
#84 Business Hotel in New York City
#111 Romantic Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Kimberly Hotel 4*
Number of rooms: 192
Official Description (provided by the hotel):
The Kimberly is a traditionally styled, boutique suite hotel located between 3rd & Lexington Avenues. With 30 rooms and 162 suites ranging from 266 to 935 sq ft., we offer personalized service from a warm and caring staff. Most of our suites have balconies, a rarity in NYC and many offer views of the city. Our mattresses are covered with feather beds and decked with Frette linens, which earn comments such as "I didn't want to get up" from our guests. A bonus here, is that in addition to our on-site fitness center, work-out enthusiasts can use any of the NY Heatlth and Racquet Club's 9 locations, including pools and work-out classes at no additional cost and can enjoy a cruise for three hours on their 75 ft yacht (in season) for a fee of $30 which includes a light buffet supper. ... more   less 
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Also Known As:
Kimberly Hotel New York City

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