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“The Kimberly Hotel, NY”
Review of The Kimberly Hotel

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The Kimberly Hotel
Ranked #50 of 468 Hotels in New York City
Certificate of Excellence
Garland, Texas
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“The Kimberly Hotel, NY”
Reviewed 17 August 2014

This is my first stay in this hotel. I was booked in a deluxe guestroom and I was surprise to see the room which does not meet my expectation, located at the corner and no view at all. I went down to front office and Kirt Barrington showed me a suite on the second floor and told me we will transfer there without any additional charge. That made my day after few hours of waiting for a room. That's a great example of customer service. The place is sorrounded by restaurants and subway is just a few steps away. Very convenient for a stay in New York.

Room Tip: Book a room ahead of time and should indicate high floors with a view from facing the street.
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank William_Nisperos-Tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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New York City, New York
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 August 2014

The hotel overall was very nice! There is no POOL or Fitness center, only the option to use a nearby racquet club facility. My kids were not happy! Check in was easy, the hotel aquarium is beuatiful, my only complaint with service was a rude young woman "Brucette" who elected to argue with us about missing "Free" bottles of water. The hotel was close enough to TImes Square yet fare enough away for a bit of solitude. The rooms are very nicely decorated, the sleeper sofa sleeps horribly however the king bed was wonderful. Enjoyed the neutrogena products and the electronic shoe polisher. WIll I stay again, No! THis hotel would suit the business traveler, couples, singles or the elderly; not a family hotel at least not with younger children. Oh, skip the NY Luncheonette next door, they do not use real ham steak and serve spoiled milk.

Room Tip: 19th floor poor view! You can see into other bedrooms, not good with children..
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank SSmith30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 August 2014

This is a terrific boutique hotel. I've stayed there multiple times and is my "go to" hotel when visiting New York City. The hotel is near everything, or a subway ride away. Staff is friendly (except thought the rooftop bar people a bit snooty) and helpful. Furnishings are nice, comfortable beds and rooms are much bigger than other NYC hotels. I"ve tried other hotels in the area when the Kimberly wasn't available and always wish I could have stayed there instead.

  • Stayed October 2013, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank dottylobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Webster, New York
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 August 2014

My husband and I stayed for one night. We were pleased with how friendly the staff was in a charming European atmosphere. Room was clean and comfortable. Bathroom was larger than expected with a raindrop showerhead and marble tiles throughout, it felt sophisticated and elegant. The room included a hidden kitchen area that even had a dishwasher! The only issue was the air conditioning was not strong enough to keep the room cool for the 8th floor.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EStaryszak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 August 2014

Just had a fabulous stay at The Kimberly in NYC, and it exceeded my expectations. Was in an excellent location and was the perfect combination of both excellent service and facilities. Rooms/suites are all equipped with top notch amenities and are larger than expected, especially for a boutique hotel in the city. Very reasonable rates and all the service personnel I encountered were both pleasant and accommodating. An incredible feature was the rooftop lounge which we really enjoyed despite it being jam-packed for a Thursday night in the summer! But service was still very attentive despite the large crowd, and you can't beat the view and ambiance that this rooftop holds. Great vibe upstairs that included a good mix of business crowd and visitors. Highly recommend you make the time to include drinks on the rooftop during your stay.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank tmlorlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2014

We stayed for 5 nights and upon arrival we're met by a very friendly doorman ad check in was very quick and easy. The room was spacious and immaculately presented. The location was perfect for sightseeing and shopping and the fish tank is amazing. I will return again to this lovely hotel

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Corenah1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2014 via mobile

First of all the hotel room is very nice and a great location.

My major problem is the staff! The doormen asked me if I was staying at the hotel every night in a condescending manner, which felt great! The desk staff wouldn't make eye contact with me which was weird and when I checked in rushed the process, ignored my questions and tried to send me to the room without giving me the hotel keys!

All in all I probably wouldn't stay at this hotel again purely because when I go to a hotel I want to feel welcome.

Stayed August 2014, travelled solo
Helpful?
3 Thank 6continentstraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Kimberly Hotel

Property: The Kimberly Hotel
Address: 145 East 50th Street, New York City, NY 10022-9502
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#44 Luxury Hotel in New York City
#70 Family Hotel in New York City
#84 Business Hotel in New York City
#113 Romantic Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Kimberly Hotel 4*
Number of rooms: 192
Official Description (provided by the hotel):
The Kimberly is a traditionally styled, boutique suite hotel located between 3rd & Lexington Avenues. With 30 rooms and 162 suites ranging from 266 to 935 sq ft., we offer personalized service from a warm and caring staff. Most of our suites have balconies, a rarity in NYC and many offer views of the city. Our mattresses are covered with feather beds and decked with Frette linens, which earn comments such as "I didn't want to get up" from our guests. A bonus here, is that in addition to our on-site fitness center, work-out enthusiasts can use any of the NY Heatlth and Racquet Club's 9 locations, including pools and work-out classes at no additional cost and can enjoy a cruise for three hours on their 75 ft yacht (in season) for a fee of $30 which includes a light buffet supper. ... more   less 
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Also Known As:
Kimberly Hotel New York City

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