My mom and I recently stayed at The Kimberly. Overall, it is a lovely hotel in a prime location. We booked our room through a third party travel site, so I knew very little about the property prior to our stay. Check in was smooth. Our room wasn't ready upon arrival, so we went down the block for lunch and returned about an hour later and it was ready. We requested two doubles, but our reservation made no guarantee, and all that was available was a king. Not a big deal, since the reservation was not made directly with the hotel. We dropped our bags in the room, then headed out for the remainder of the day. It was upon our return, when going to bed, that we discovered a situation in the room that led us to believe the room had not been properly cleaned. I altered management immediately the following morning (it was too late that evening and we were already dressed for bed). The female manager on duty was extremely attentive, and changed our room immediately (this time to a large double bed room). She also offered us free breakfast for the remainder of our stay, which was more than nice. We did not take advantage of the breakfast however, because we felt like the room change was enough. The remainder of our stay was wonderful. Our final day, our flight wasn't until that evening, so we stored our luggage at the hotel. It was once we retrieved our luggage, that my mom noticed a large scratch on the side of her suitcase that had not been there. Again, the management seemed extremely caring and did everything they could to resolve the issue. I think this hotel has many wonderful aspects...location, room size, and the management. Even with the speed bumps we encountered, we enjoyed our stay here. And I wish I had gotten the door mans name that was there the majority of our stay. He always greeted us with a hello and a smile!
- Official Description (provided by the hotel):
- The Kimberly is a traditionally styled, boutique suite hotel located between 3rd & Lexington Avenues. With 30 rooms and 162 suites ranging from 266 to 935 sq ft., we offer personalized service from a warm and caring staff. Most of our suites have balconies, a rarity in NYC and many offer views of the city. Our mattresses are covered with feather beds and decked with Frette linens, which earn comments such as "I didn't want to get up" from our guests. A bonus here, is that in addition to our on-site fitness center, work-out enthusiasts can use any of the NY Heatlth and Racquet Club's 9 locations, including pools and work-out classes at no additional cost and can enjoy a cruise for three hours on their 75 ft yacht (in season) for a fee of $30 which includes a light buffet supper. ... more less
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- Also Known As:
- Kimberly Hotel New York City