We stayed here for a family gathering and we were very impressed.
The staff is friendly, cheerful, and helpful.
The rooms are clean, bright, and nice.
The complementary breakfast is very nice, with great service (and free cappuccinos!).
The Managers reception is inviting and lovely. A great place to regroup and relax after a long day.
We were traveling with our mother who needed to use cabs, we were always able to get one outside the hotel, for us walkers, nothing was too far (time square a bit of a hike but very doable).
I will definitely pick this hotel when returning to New York.