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“Why do we love this hotel?”

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Hotel Elysee by Library Hotel Collection
Ranked #10 of 466 Hotels in New York City
Certificate of Excellence
2 reviews
“Why do we love this hotel?”
Reviewed 21 August 2014

Because you feel cared for, from the moment you make your booking to the moment you check out. Upon making your reservation, you receive a friendly confirmation notice. Just before arrival, they get in touch to see of there is anything that you need. We always ask for help with restaurant recommendations and bookings and are always happy with the advice we get.

Once you arrive, it seems there are always three people manning the small front desk - we have never had to line up or wait. They remember your name and often follow up, asking how was the restaurant, etc. The ladies in the second floor lounge are so efficient and friendly - a real home away from home.

This has been our experience every time we have stayed here but our recent visit topped them all. The hotel arranged an independent limo service for us to the airport. The car eventually got us to Newark but not without a hiccup or two. When we got home, I wrote the hotel a brief note to tell them what had happened and that they might want to consider a different limo service. Half an hour later, I got a call from the General Manager himself who was apologetic about something that was really beyond his control. For two days, he followed up, got in touch with the owners of the limo company and kept in constant contact with me. He could not have done more for us and the situation was resolved to our full satisfaction. That to me is the definition of attentive service. Needless to say, we would not consider any other hotel for our annual visit to New York.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Jmanamana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (863)
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English first
Maryland
1 review
Reviewed 20 August 2014

Great hotel, great staff! This was our first visit to NYC. The Hotel Elysee was a fabulous find. The staff was wonderful and helped us navigate our way through the city. Our room faced 54th street and it was surprisingly quiet! We arrived way earlier than the 3PM check-in and our room was not available, but the staff took our bags, mapped out nearby restaurants that were family friendly and while we were eating, called us to let us know our room was ready! Breakfast was great, snacks available throughout the day and evening, comfortable beds and a great location has made this hotel our new favorite! We will be back!

Room Tip: We traveled with our two young boys. The suite gave us plenty of room...the boys had the sofa bed w...
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  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ivbh1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 August 2014

Very nice room. Small bathroom without a separate shower.
If the room is on the front (best view) you hear the noise of the road. If it overlooks the back is more quiet, but dark.
Some problems to find a sitting place at breakfast, due to a limited number of sitting places and tables.
The staff is excellent, always helpful.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Cristiana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 August 2014

second visit proved just as satisfying. We love this property. It s very small but the location is amazing -- within a few blocks you have access to world class shopping, every imaginable cuisine, MOMA, Central Park, Rockafeller Center.
Inside an oasis of hospitality and good taste. The staff here is genuinely friendly.
Not aloof but helpful. The rooms are old school and charming and the real bonus is the clubroom (clubby it is) serving complimentary breakfast, all day coffee and cookies and evening wine and hors d'ouevers!

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CodyTyler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
Reviewed 20 August 2014

We had a wonderful, lovely stay here. The location was perfect...close to MOMA, the Frick (don't miss it), Central Park. We had hoped for a terrace, but when one was not available, we asked for an upgraded room, and were given a spacious, terrific suite with a great front view, for very little more than our original room.

We mentioned it was our anniversary, and a bottle a champagne and a little box of chocolates were left on our dining table.

The beds were very comfortable, the bathrooms lovely, and all rooms spacious for New York standards. Breakfast and a wine and cheese hour were also terrific. The decor was elegant, and I especially liked the chandeliers in the bedrooms.

Special thanks to Chris, who was impeccable and gracious. Still very young, he has been with the hotel for 10 years, which is always a good sign. The service was great, and all staff remembered us as we came in, and asked us how our stay was going.

Just lovely. Go there. We will return.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank dmorris3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 4 Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 August 2014

By NY standards, this is not a large hotel but it has what matters in terms of location, service and deft little personal touches that are impossible in larger establishments. A predominantly young and friendly staff add much to the charm and sense of intimacy that one feels.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Brigid732
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 6 Contributor
251 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 19 August 2014

We have stayed twice at Hotel Elysee and once at sister Hotel Casblanca. As always, the stay was perfect and we are already talking about booking our next visit. It's the staff throughout the hotel that make it such a gem - the front desk, the ladies in the breakfast lounge - all wonderful and so helpful. A couple of helpful tips. We discovered a great grocery store which is on the north-west corner of Madison and 54th, half a block from the hotel. They have great gourmet sandwiches and other take-out items which are perfect if you are feeling like a really casual lunch. Pick up a tasty sandwich- big enough for two to share- and a cold drink and head back to the Elysee lounge to enjoy a relaxing lunch. We wished we had discovered this earlier as we would have gone touring in the morning, back for lunch and a rest, then more afternoon touring. So easy to do as the Fifth Avenue - 53rd Street metro stop is right behind the hotel. We always stay for five days and use a $30 metro pass good for a week's unlimited riding on the transit system - the best way to get around Manhattan. If you are looking for a great, casual, Italian meal, check out Cellini, right across the road from the hotel.The hotel booked us a table and we were not disappointed. They also recommended Jubillee, a French bistro about fifteen minutes from the hotel - the best steak and frites or mussels and frites. Both restaurants very reasonable by NYC standards.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
2 Thank LittleIgor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Elysee by Library Hotel Collection

Property: Hotel Elysee by Library Hotel Collection
Address: 60 E. 54th St., New York City, NY 10022-4642
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in New York City
#8 Romantic Hotel in New York City
#9 Luxury Hotel in New York City
#15 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Elysee by Library Hotel Collection 4*
Number of rooms: 100
Official Description (provided by the hotel):
At the Hotel Elysée, you will find the warmth and charm of a countryside inn right here in the heart of Midtown Manhattan. Like some of the most distinctive bed and breakfasts in the world, the Hotel Elysée offers its guests so much more than is ever expected from a luxury hotel – all included in the nightly rate. At Hotel Elysee, guests are welcome to unwind in the clubroom with complimentary refreshments serviced throughout the day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fresh fruits are served all day. Free Wi-Fi is available throughout the hotel and bottled water is provided upon check-in. ... more   less 
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Also Known As:
Elysee Hotel New York City
Hotel Elysee
Elysee New York City

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