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“not cheap, but ok”
Review of The Watson Hotel

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The Watson Hotel
Ranked #356 of 470 Hotels in New York City
Reviewed 16 December 2013

I guess that the rates for hotels in the NYC area are normally much higher than hotels in other cities, so perhaps the increased rate should be expected. However, I would have liked to receive more value than simply a great location for the amount of money that was charged for the room. I found the front desk staff and the concierge to be VERY courteous, helpful and efficient. I thought that the rooms were not particularly quiet at all, with lots of hall noise very audible (thin walls?). I was not impressed with the restaurant, but there are certainly plenty of other eating options in the area.

  • Stayed: December 2013, travelled on business
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Thank DLNOLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this reviewResponded 19 December 2013

Dear DLNOLA,

Thank you for your review. We're sorry to hear you did not have a plesant stay with us; please know I will be sending your comments to our Engineering chief for further investigation. We also have Security on staff 24 hours to handle any noise complaints. We are happy to hear that you found our staff helpful and kind; something we take great pride in. Thank you again for your time and feedback.

Sincerely,
Tara Pizzi
Guest Service Manager

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Reviewed 15 December 2013

Took yellow cab from JFK to reach this hotel and it took flat 58$ with a 20 to 25 mins drive. Hotel's location is the best with Time Square and shopping options available at walking distance. Reception of the hotel gives a very old look but checkin is lightening fast. I took a king size bed room which is of decent size and has an average bathroom. Good part is the iron and board which is available in the room and is ideal on business visit. Bad part is they don't even have kept water bottles. Morning breakfast spread is decent not much choices but decent option. I would suggest to go for the breakfast at the earliest as its pretty much crowded. Wifi is free and thats the best part. For daily needs deli shops available in abundance near by to shop for basic needs and quick lunch or dinner. Subway & pharmacy is also at walking distance.

  • Stayed: December 2013, travelled on business
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Thank FaisalAhmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this reviewResponded 19 December 2013

Dear FalsalAhmad,

Thank you for your review. We are very happy to hear you had a pleasant stay with us during your visit. We truly thank you for your feedback, and hope to have the pleasure of hosting you again soon!

Sincerely,
Tara Pizzi
Guest Service Manager

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Reviewed 14 December 2013 via mobile

If you want to sleep, do not stay here!!! They host parties that last into the morning, load music and drinks in the hallway. I would not recommend this hotel to anyone. The bar tender was completely unfriendly and unwelcoming as well. The hotel is completely over priced for what you get! Will not be staying here again!

Stayed: December 2013
1  Thank Tyeramsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this reviewResponded 19 December 2013

Dear Tyeramsey,

Thank you for your review. We're very sorry to hear you did not have a pleasant stay with us. Please know when we do host parties they are in private banquet rooms in the lobby and do not run past midnight and only on weekends. We definitely do not allow drinks and loud music late at night in guest rooms; if this was occuring near your room I sincerely apologize and please know we have Security on site 24/7 to stop incidents such as this. I will also be passing your comments regarding the bar to our Food and Beverage department. Again our apologies for any inconvenience, and thank you for your feedback.

Sincerely,
Tara Pizzi
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2013

I took ground transportation from JFK and was dropped at hotel door Cost was only $18. It was a shared minibus and it dropped a couple of others off at other hotels but I was in no hurry so it didn't matter. Pleased with size of room. Was quiet and clean. I am an older female and felt quite safe walking to Times Square and around on my own at night. Didn't have breakfast in hotel as there are some good restaurants nearby which are cheaper. A good area to stay in.

  • Stayed: November 2013, travelled solo
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Thank terriertam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this reviewResponded 19 December 2013

Dear terrlertam,

Thank you for taking the time to write your review. We are so glad to hear you enjoyed your stay with us, and thank you for your feedback. We hope to have the plesaure of hosting you again soon!

Sincerely,
Tara Pizzi
Guest Servie Manager

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Reviewed 12 December 2013

A colleague and I stayed here overnight during the busiest time of the year in Midtown (in fact, the very night that the Xmas Tree was lit at Rockefeller Center, a short walk away). Considering time of year and the fact that most midtown hotels were quoting $350-$450 for similar accommodations, I thought $238/night was a bargain. The location is steps away from Columbus Circle and the various subway lines converging there, Central Park, Lincoln Center, and of course a very short walk to everything in midtown. Also steps away is Hell's Kitchen, meaning there are dozens of reasonably priced restaurants within a 10 to 15 minute walk.

Let's be clear: This is a 1960s building with older HVAC and elevator equipment, so it's not going to meet the expectations of someone who expects things to seem "perfect" and "new." A hotel of this type maintains a low room rate by keep the annual capital investment under control. However, our sleeping rooms, on the 17th floor, were very clean and had new and tasteful furnishings and decor. The bathroom was small (like every hotel bathroom in Manhattan) but clean and in good shape. There is a shared balcony for rooms at this level, but we didn't use it, and keep our doors locked. This location tends to be a lot quieter than the immediate Times Square area.

Finally, the staff we encountered were all helpful and friendly, including check-in, baggage check, housekeeping and the doorman. I had no issues getting a Yellow Cab, but of course walked to the main traffic on 9th or 10th to get one in the proper uptown or downtown direction. (Newbies try to catch cabs on crosstown Streets and later complain about it.)

Room Tip: Specifically ask for a higher floor to avoid street level noise (which is moderate for 57th & 9t...
See more room tips
  • Stayed: December 2013, travelled on business
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1  Thank retro1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this reviewResponded 19 December 2013

Dear retro1959,

Thank you very much for taking the time to share your recent experience at our property. We truly appreciate your feedback and are so glad to hear you enjoyed your stay with us. We hope you will stay with us again in the near future!

Sincerely,
Tara Pizzi
Guest Service Manager

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Reviewed 12 December 2013

Thoroughly enjoyed our stay at this hotel in November. I would have given it 5 stars but prefer to be closer to Times Square so it's location just wasn't quite central enough for me. The rooms were cleaned daily and beds made etc. breakfast is available downstairs in the cafe for $13 and the bar in the front was friendly and not too pricey ($7 a cocktail). Would recommend for anyone who wants to be near the park (only 2 blocks away), or doesn't mind a walk into town. The subway is only 2 blocks away also.

Stayed: November 2013, travelled with friends
Thank EssexJo_anne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this reviewResponded 19 December 2013

Dear EssexJo_anne,

Thank you very much for your positive review on the Holiday Inn Midtown on 57th street! We are so glad you enjoyed your stay with us, and thank you for your feedback. We hope to have you as our guest again soon in the near future!

Sincerely,
Tara Pizzi
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2013

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Tim S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this reviewResponded 19 December 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about The Watson Hotel

Address: 440 West 57th Street, New York City, NY 10019-3013 (Formerly Holiday Inn Midtown / 57th St)
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #356 of 470 Hotels in New York City
Price Range: £76 - £321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Watson Hotel 3.5*
Number of rooms: 597
Reservation Options:
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown

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