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“Excellent location”
Review of The Watson Hotel

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The Watson Hotel
Ranked #355 of 469 Hotels in New York City
Reviewed 21 June 2014

This hotel is three blocks south of Central Park in midtown Manhattan. Excellent location as it puts most midtown attractions within walking distance. Hotel is clean and the staff are very friendly and willing to assist you with any situation which may arise. My grandkids love the roof top swimming pool. This was our fourth year staying at this hotel. (2010, 2011, 2012 and 2014). Considering the cost of a hotel room in Manhattan, we found this hotel reasonable. Only compliant is that the air conditioning in the room good have been a little more powerful.

  • Stayed: June 2014, travelled with family
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1  Thank Larry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Guest Relations Manager at The Watson Hotel, responded to this reviewResponded 13 November 2014

Dear Larry C,
Thank you very much for taking your time to write this review about your stay at the Holiday Inn -Midtown on 57th Street in June. We are very pleased that year after year you are choosing our property for the vacation place for you and your family. We strive to provide the best service possible, and glad that our pool facilities and the location of the hotel as well as the customer service. We apologize for the inconvenience you may have experienced due to AC not working properly. The AC units are being inspected on the regular basis to ensure the quality is up to the standard. Please don’t hesitate to contact us directly, if any AC issues will occur in the future.
Again, thank you very much for staying at the Holiday Inn Midtown, and we are looking forward to welcoming you back soon!

Sincerely,

Julia Kondratenya
Guest Service Manager

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1,442 - 1,448 of 4,379 reviews

Reviewed 20 June 2014

very good location, nice rooms, friendly counter staff. not the best in the world, but was acceptable. was never spoken too by the doormen. location is the best part, relatively quite part of town. everything easily accessible.

  • Stayed: June 2014, travelled as a couple
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Thank bennyv07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Front Office Manager at The Watson Hotel, responded to this reviewResponded 26 June 2014

Dear bennyv07

Thank you for sharing your feedback of your stay with us at the Holiday Inn Midtown. We are happy to know you found our rooms nice and your experience with our staff friendly. Your comments were shared with the staff as we want to provide our guest with excellent service and we genuinely hope to get the opportunity to show you. I sincerely apologize the doorman never spoke with you and we appreciate your feedback so that we can create a more memorable experience in the near future. We value you as our guest and we hope to see you soon again.

Sincerely, Front Services Manager Jasmin Ortiz-Cruz

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Reviewed 20 June 2014

This is a pretty average place I a good spot. It does have a rooftop pool which was helpful with the kids, but the rooms and facilities (and most the staff) are dated and tired. It was fairly costly for what we received, but not bad as an option. We chose to stay only one night and to find an alternative.

  • Stayed: June 2014, travelled with family
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1  Thank TheRogos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Front Office Manager at The Watson Hotel, responded to this reviewResponded 26 June 2014

Dear The Rogos

Thank you for taking the time to write your review, we genuinely value your feedback. And we are happy to know that you and your family found the Holiday Inn Midtown to be a good spot in NYC and were able to enjoy the rooftop pool. I sincerely apologize for any condition the accommodation, facilities and staff were during your stay; in which did not create a memorable impression which will be shared to ensure a more overall pleasant experience in the near future. We really hope to see you again to show you and your family our improvements with the renovation and a memorable pleasant experience with the staff.

Sincerely,
Front Services Manager Jasmin Ortiz-Cruz

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Reviewed 18 June 2014

This is the second time around staying here. Both times were equally great. We have stayed at Holiday Inn's 105 nights already in 2014. By far this is in the top 3 of Holiday Inn's. The staff is very nice and very considerate. This is one of the very few hotels in Manhattan that have a outdoor pool, and the pool is really nice. There is a outdoor bar by the pool and the prices are in line with hotel prices. There is plenty to do in the neighborhood and central park is only 2 blocks away.

Room Tip: Take full advantage of the pool during travel in the summer
See more room tips
  • Stayed: June 2014, travelled on business
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1  Thank Charles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this reviewResponded 19 June 2014

Dear Charles L,

Thank you so much for your positive review! We are so happy to have you as a satisfied, occurring guest - not only to our location but to the Holiday Inn brand! We truly appreciate your feedback, and look forward to hosting you again soon!

Sincerely,
Tara Pizzi
Guest Service Manager

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Reviewed 18 June 2014

We haved stayed here twice now, last year during our first visit to NYC and then again this year when we returned. Hotel is reasonably priced, in a good location (we walked to Times Sq everyday, Empire State Building & Radio City Music Hall) and is well kept. The staff was very helpful and aranged a car for us to go back to the airport both trips. Rooms are of average size; each time we also had a rollaway in the room and still had pleaty of space to walk around.

  • Stayed: June 2014, travelled with family
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Thank Ana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this reviewResponded 19 June 2014

Dear Ana B,

Thank you for sharing your comments. We are so pleased to hear you enjoyed your stay with us and appreciate your feedback. We hope to have you as our guest again soon!

Sincerely,
Tara Pizzi
Guest Service Manager

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Reviewed 17 June 2014

We stayed overnight for our daughter's graduation at Lincoln Center one week and unbenownst to me I left my cherished watch my dad gave me which was HIS graduation gift back in the 40s...frantic I called lost n found...no luck...crestfallen doesn't come close..my son graduated from HS the nxt week and we'd already booked a repeat stay...yes the pool is awesome...but what makes it truly a gem is the regulars like my angel Michael who turned my found watch back in and the jovial Joe Cecala who so thoughtfully returned it!!! Turned out a mix up had occured...can't wait to return home and catch up on the news...y'all come!! Karen

  • Stayed: June 2014
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Thank 76Bigfork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this reviewResponded 19 June 2014

Dear 76Bigfork,

Thank you for your review on the Holiday Inn Midtown! We are so happy your watch was found and that you enjoyed your stay with us. Your comments will be passed to personnel, and we look forward to seeing you again!

Sincerely,
Tara Pizzi
Guest Service Manager

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Reviewed 17 June 2014

This is a reasonably priced hotel in a nice residential area close to Central Park. There is a hotel bar and a concierge. My family and I stayed in June and had a great time.

Tip: I would avoid going to the saloon down the street called Jake's Saloon, HORRIBLE service. Stick to the hotel bar if your are wanting drinks at the end of the day.

  • Stayed: June 2014, travelled with family
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Thank uniquemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this reviewResponded 19 June 2014

Dear uniquemo,

Thank you for your review. We are so glad to hear you enjoyed your stay with us and appreciate your feedback. We hope to have the pleasure of hosting you again soon!

Sincerely,
Tara Pizzi
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Watson Hotel

Address: 440 West 57th Street, New York City, NY 10019-3013 (Formerly Holiday Inn Midtown / 57th St)
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #355 of 469 Hotels in New York City
Price Range: £102 - £290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Watson Hotel 3.5*
Number of rooms: 597
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown

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