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“CLEAN AND WOULD STAY AGAIN!!”
Review of The Watson Hotel

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The Watson Hotel
Ranked #351 of 466 Hotels in New York City
Philadelphia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“CLEAN AND WOULD STAY AGAIN!!”
Reviewed 30 August 2014 via mobile

I have stayed at this hotel Sunday-Friday and loved it! The location is convenient to everything I wanted to get into. I usually find something wrong with my room but at this location there was nothing wrong just so nice and CLEAN!!! Housekeeping asked me everyday if I needed anything and they were just so nice. There was this one lady at the front desk that was very nice but I didn't get her name. The pool was a plus on a hot day also there is a bar if you get a little thirsty. Surprisingly the room was bigger then expected. I would recommend this hotel and stay again next time I come to New York.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Portertiffany01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Front Office Manager at The Watson Hotel, responded to this review, 9 September 2014
Dear Portertiffany01

Thank you for sharing your wonderful experience with us at the Holiday Inn Midtown. We are extremely happy to know you loved your stay with us. Thank you for sharing how wonderful our accommodation, housekeeping and front desk service is and for recommending us. We hope to see you soon again and thank you for staying with us.

Sincerely,
Front Services Manager Jasmin Ortiz-Cruz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,247 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 6 Contributor
86 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 29 August 2014 via mobile

Very nice rooms, slept very well and enjoyed every minute. The bar and restaurant was very nice and very friendly service, a very good place to meet friends or do business :))))
It is an oasis after the hustle and bustle of Broadway and time square, kick off the shoes and lay back on the bed...bliss!
The view is also great, traffic and hustle below, but the noise stays out when in the room!

Stayed March 2014, travelled on business
Helpful?
1 Thank Vicente M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Front Office Manager at The Watson Hotel, responded to this review, 9 September 2014
Dear Vicente M

Thank you so much for sharing your positive review! It's so good to know you slept well and enjoyed every minute. It's really nice to hear your overall experience at our hotel The Holiday Inn Midtown and genuinely thank you for sharing your pleasant experience at the bar and restaurant and the very friendly staff service. We look forward to seeing you again in the near future.

Sincerely,
Front Services Manager Jasmin Ortiz-Cruz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 29 August 2014 via mobile

Nice position within walking distance of most of NYC's tourist hot spots. Some rooms were being upgraded which would improve the ambiance. Tourist desk was most obliging with suggestions about attractions and using the subway and buses. Buffet breakfast was a bit expensive when tip and taxes are added.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Iandav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Front Office Manager at The Watson Hotel, responded to this review, 9 September 2014
Dear Iandav

Thank you for taking the time to write your review, I am happy to share we have fully renovated our rooms and lobby carpet. We are happy you enjoyed your stay. I am sorry to hear the breakfast was a bit expensive and have shared your comments with the Food and Beverage Director. Thank you for staying with us.

Sincerely,
Front Services Manager Jasmin Ortiz-Cruz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level 5 Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 August 2014

I would certainly rate this hotel no more than 3 stars... The facilities were very basic and the sleep quality quite average. Being in midtown and close to central park, you're away from all the action but can easily take the subway or walk 20 minutes to Times Square. It's definitely a hotel for the budget conscious traveler, families or the like. I stayed here with my family for 4 nights and had no major complaints except it's in some serious need of refurbishment with the fixtures being very old dilapidated. However, I believe in the saying that 'you get what you pay for' and this was just that.... Cheap yet cheerful.

  • Stayed November 2013, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank journeywithjezriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Front Office Manager at The Watson Hotel, responded to this review, 9 September 2014
Dear Jezabella84

Thank you for taking the time writing your review, I sincerely apologize you were not impressed with our hotel. The great news is that we are almost all fully renovated and we just know you and your family will enjoy the fresh modern new look. We hope to get another opportunity in the near future to show you all our improvements. We thank you for sharing it's cheerful and we really hope to see you again in the near future to provide an overall super cheerful stay :)

Sincerely,
Front Services Manager Jasmin Ortiz-Cruz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 August 2014 via mobile

I've stayed here a few times on business and with my family. This place is great, right in the heart of the city but not in the chaos of time square. The rooms are clean and modern though as usual in NYC I would like more temperature control and more water pressure but aside from that I will always stay here. There are plenty of great restaurants within a few blocks and there is a bar, restaurant and a pool on the roof. I highly recommend this place.

Stayed August 2014, travelled on business
Helpful?
1 Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Front Office Manager at The Watson Hotel, responded to this review, 18 September 2014
Dear Stephen B

Thank you for your positive review and for highly recommending the Holiday Inn Midtown.
We look forward to your return visit. We appreciate you taking the time to share your feedback regarding your pleasant experience with our accommodation and many great spots around our location. Thank you.

Sincerely,
Front Services Manager Jasmin Ortiz-Cruz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario's Highlands, Canada
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2014

Just returned from spending 4 days with the family at HI on 57th. Yes, the hotel is a bit dated and attention to details are lacking but overall the facility is clean and the staff are friendly. The rooms are reasonably large, priced right for good value in NYC and the location is within close walking distance to many popular attractions. Simple suggestions for improvement.... HI has a rare commodity in NYC...a rooftop pool on one side and a nice seating area on the other.....but both closed at 6pm!? Please keep it open longer (9-10pm) or change the operating hours for families to enjoy after a long day of sightseeing.

Overall, I wouldn't hesitate returning again and will likely do so in the future.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Dually11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at The Watson Hotel, responded to this review, 10 September 2014
Dear Dually11,

Thank you for taking time out of your busy day to leave us a candid review. We appreciate your nice comment regarding the room and our staff.

However, I would like to offer a sincere apology regarding the facilities operational hours. We will look into this suggestion. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, South Carolina
Level 6 Contributor
141 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 25 August 2014

In addition to its great location, clean and comfortable rooms, and especially friendly and helpful staff, this Holiday Inn is always improving. My wife and I stay here twice a year and each time there is something new to report. This time (August 2014) all the carpets in the public areas on the ground floor have been replaced, and room safes have been installed in the rooms in the South (B) Tower. I was told by the staff that room safes would be installed in the North Tower rooms possibly as sooin as the end of this year.

Room Tip: Many of the corner rooms have king size beds and seem to be a little larger than the other rooms, an...
See more room tips
  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank palekh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmin O, Front Office Manager at The Watson Hotel, responded to this review, 18 September 2014
Dear palekh

Thank you for sharing your experience with us at the Holiday Inn Midtown. I am so happy to hear you and your wife always enjoy your stay with us at least twice a year. We truly appreciate you taking the time to share our constant improvements and cant wait to show you our overall renovation progress including safes in our rooms. Thank you for choosing to stay with us and we cant wait to see you again.

Sincerely,
Front Services Manager Jasmin Ortiz-Cruz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Watson Hotel

Property: The Watson Hotel
Address: 440 West 57th Street, New York City, NY 10019-3013 (Formerly Holiday Inn Midtown / 57th St)
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #351 of 466 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Watson Hotel 3.5*
Number of rooms: 597
Reservation Options:
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown

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