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“Just OK”

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Cosmopolitan Hotel - Tribeca
Ranked #230 of 467 Hotels in New York City
Singapore
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Just OK”
3 of 5 bubbles Reviewed 31 October 2013 via mobile

Booked the hotel when my change in travel dates forced me to give up on a cheaper stay at The Jane. Key consideration was that the subway was just outside the hotel.

Must say that this was definitely a plus. Also appreciated having Starbucks just downstairs for quick cuppa in the mornings. Also managed to have lunch in the cafe next day, owned apparently by the same management of the hotel. Hmmm, skip the meal. I was better off walking to Whole Foods a few streets away or just taking the subway out to more interesting choices. Or maybe it was just me. :-)

Onto the room. Had a single. Pretty tight fit, but adequate. My room was sorta in perpetual shade/darkness though, as I just kept the window and shades down. No view to speak about. Room was slightly warm and stuffy, but nothing the ceiling fan and air conditioning could not resolve.

As for the toilet, hmmm. Not my favorite. There was a sink, a toilet bowl and the bathtub. However, there was very little shelfing to place personal toiletries. Oh wait! There were no shelves. I just precariously perched things on the sides of the bathtub, the sink etc. Another problem was the temperature of the water. Either too hot or too cold. Hmm...

Other than that, I really appreciated the all-round WiFi and also the free computer access at the lobby with free printing facilities. That was a true lifesaver when I misplaced my printed ticket for the Liberty Cruise and had to reprint that. Also managed to make a last minute booking online using the computer to visit the 911 memorial, which was a 7-10 min walk away. Pls make a visit if you are in the area or staying. It was very moving and I appreciated the opportunity to visit, which I would likely have not if I did not stay so close.

Stayed September 2013, travelled solo
Helpful?
1 Thank gladium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle S, Director of Sales at Cosmopolitan Hotel - Tribeca, responded to this review, 1 November 2013
Dear gladium,
Thank you for taking the time to post on Trip Advisor regarding your recent stay with us. We are happy to hear that our location was convenient for everything that you wanted to do and see. We are also glad that our complimentary wi - fi along with our lobby computers and printer were amenities that were helpful to you. Please note that we do have rooms that face the front of the building and offer various views of both downtown and uptown. Please stay in touch through social media and our website so we can keep you informed of upcoming special packages and rates.

Sincerely,
Rachelle Schwarzenberg
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,854 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (211)
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English first
New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

Our first stay at the Cosmopolitan, and it was excellent. Cannot say enough about the staff and their courtesy, friendliness, and eagerness to help you in any way possible. It's a smaller hotel, which was great, and it was very clean & had everything we needed. We walked to the WTC site and its associated Tribute Center, 9/11 Memorial site and St. Paul's Chapel. We also walked to Chinatown for shopping, the Ferry Terminal to visit Hoboken, the Brooklyn Bridge for a walk-over to take pictures, and to the Battery Park/Statue of Liberty & Ellis Island Ferry Areas. We loved the Cosmopolitan, and will definitely return there again. There is some construction work happening on the corner outside, but it did not hinder or bother us in any way at all. Thank you, Cosmo Staff !!! :)

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Leslie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle S, Director of Sales at Cosmopolitan Hotel - Tribeca, responded to this review, 24 October 2013
Dear Leslie H,
Thank you for the great five star review. We appreciate your kind words regarding our staff and we are also pleased to hear that your room was very clean and comfortable. Thank you as well for letting us know about all the local sites you visited and how conveniently we are located to them. Please stay in touch with us through social media and through our website so we can send you our upcoming special offers. We look forward to welcoming you back in the near future.

Sincerely,
Rachelle Schwarzenberg
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Falls, Iowa
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 21 October 2013

Stayed close to Times Square for 2 nights and ended my trip here - wish I would have stayed here all 3 nights. The hotel is located in a great area of Tribeca. The Starbucks right next door was so convenient - and there is a great pizza place right down the street on the corner too. The hotel staff was very friendly and check-in was very convenient. I stayed on the 7th floor and heard a lot of noise at night - didn't sleep the best, but who really sleeps in NYC?

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cedar_shake79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle S, Director of Sales at Cosmopolitan Hotel - Tribeca, responded to this review, 23 October 2013
Dear cedar_shake79,
Thank you for taking the time to post on Trip Advisor in regard to your recent stay. We are happy to hear that you experienced a convenient check in, our staff was friendly, and that you enjoyed the local restaurants. Please note we do have quiet rooms that face the back of the hotel which block out the sounds of New York City. We hope you will stay with us again in the near future, please follow us through our website and on social media so we can inform you of our upcoming special offers.

Sincerely,
Rachelle Schwarzenberg
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gothenburg, Sweden
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 October 2013 via mobile

Was on my third visit to this hotel in two years. The service was great this time too and I will definately continue to come back to this hotel on my coming trips to New York City. The location is superb in tribeca and close to restaurants, night life and sights.

Stayed October 2013, travelled with friends
Helpful?
3 Thank tompaSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle S, Director of Sales at Cosmopolitan Hotel - Tribeca, responded to this review, 23 October 2013
Dear TompaNorthJersey,
Thank you for posting on Trip Advisor regarding your recent stay. We are happy to hear that you are one of our repeat guests and we appreciate your kind words regarding our staff. We also are pleased to hear that you enjoy the TriBeCa neighborhood which offers a great variety of dining, nightlife and activities. We look forward to seeing you again in the near future, please follow us through social media and our website so we can let you know about our exclusive offers and packages.

Sincerely,
Rachelle Schwarzenberg
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 19 October 2013

Location is great! Tribeca is a great location to stay. We were close to the subway as well as great food! The Hotel rooms are small but comfortable and have all you need. There is a starbucks and another resturant attached to hotel for convienent eating. There is a great Amish market 2 blocks away for all your needs. Staff was alway helpful and always hailed our taxis for us!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kimberly K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle S, Director of Sales at Cosmopolitan Hotel - Tribeca, responded to this review, 20 October 2013
Dear Kimberly K,
Thank you for posting on Trip Advisor regarding your recent stay. We are happy to hear that your room was comfortable, our staff was very helpful and that you enjoyed the neighborhood as well as the local food establishments. We hope you will be back in the near future, please subscribe to our website and follow us on social media so we can keep you informed of our upcoming special offers.

Sincerely,
Rachelle Schwarzenberg
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
84 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 bubbles Reviewed 16 October 2013

I stayed here for 16 nights in August 2013 at the start of living in New York whilst I looked for somewhere more long term. I chose this hotel purely because it was reasonably priced for the area at around $225 a night and only five minutes walk to my new office. I got what I needed which was a quiet room at the back where I could get sleep after working all day. It was small and dark though. If this had been a vacation then I would have felt like I should have saved and gone for somewhere more flashy, it does feel old fashioned and the air conditioning works very well but was very noisy indeed.

I will say the staff on the front desk were very friendly, one lady always remembered my name and said "hello Mr Wilson" which is great customer service.

Room Tip: Quiet at the back, though this is only an option if you are happy to look out at a brick wall. Not t...
See more room tips
  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lee_bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle S, Director of Sales at Cosmopolitan Hotel - Tribeca, responded to this review, 17 October 2013
Dear lee_bear,
Thank you for taking the time to post on Trip Advisor regarding your stay with us this past August. We are glad to hear that we provided a comfortable place for you while you were looking for a a more permanent residence. Please note that we do have rooms that face the front which have natural light. We will also be upgrading the hotel in 2014 and will be installing a central air system in the future. Please stay in touch with us on social media and through our website so we can keep you informed of the upcoming changes.

Sincerely,
Rachelle Schwarzenberg
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
128 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 16 October 2013

We looked long and hard for a 3 star hotel in a great location for the right price. This hotel ticked all the boxes. The check-in process was a breeze, although you can't check in till 3pm and check out is 12pm. We paid £1k for 5 nights. The hotel is very clean and smells nice, the staff were professional and helpful throughout our stay. The rooms are a little compact with a double bed which was really comfortable, built in wardrobe, Air Con, Ceiling fan, safe, Iron and Ironing board, ipod dock, large flat screen TV. The bathroom is clean and compact with bath, shower and large mirror, a little on the cramp side but no big issue. The WIFI was free and available in rooms and lobby area. The lobby area has 2 Apple macs with printer to print boarding passes and emails etc. There is also a live departure and arrival screen so you can check what time flights are which was very useful.

The location of this hotel was excellent, its situated in lower Manhattan (Tribeca) Soho near the financial district which has less tourists and you get a feel of what the people of New York are like. Everything you could possibly need is nearby: Subway station (Chambers Street) right next to hotel, Banks, ATM, restaurants, bars, supermarkets, starbucks (next door), pizza places, hairdressers, chemists.

The hotel is approximately 1hrs drive from JFK airport depending what time of day it is, if you pre-book a taxi its should cost $65 (£40) each way + Tips


Pros:

Very Clean hotel with free WIFI
Ideal if you don't plan to spend much time in hotel
Subway station outside hotel
Starbucks next door (Free WIFI)
Less tourists- so quieter
Close to World Trade Centre (Ground zero) /City Hall/Brooklyn Bridge/SOHO/Chinatown
Area feels very safe
Your never to far from anywhere in Manhattan


Cons:

Construction work outside, makes it quite noisy in the mornings
Only 1 lift in the hotel which can be slow, especially if your on the 4th floor or higher
Ask for a room facing the street, as we had a view of another building 10 feet away, so no natural light
WIFI can be slow sometimes
Check-in should earlier than 3pm
You can hear people walking in their rooms directly above you, which can be annoying

This is a great hotel and the location is perfect and will suit most people. Take the negative reviews on here with a pinch of salt, people don't research what they actually need.

The hotel will suit people who plan to be out all day and only be at the hotel in the mornings and evenings, as the size of the room will frustrate you if you spend too long in there. If this is the case go for a 4 star and pay a bit extra if you need the space, otherwise its perfect.

Places to visit:

Shopping- Soho, Century 21 (New York's TK Maxx), Macy's, Bloomingdales, 5th Avenue
Entertainment- Reade street- 5 mins walk, lots of bars- head for Ward 3 for cocktails

Celebrity Hangouts- Greenwich Village, West Village, Chelsea, Meatpacking District, Soho

Room Tip: Ask for a street facing room and go for a room on the 2nd/3rd floor as you can take stairs, as the l...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sexualchocolate1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle S, Director of Sales at Cosmopolitan Hotel - Tribeca, responded to this review, 17 October 2013
Dear sexualchocolate1,
Thank you for taking the time to post a detailed description of your stay with us. We are very happy to hear that your room was very clean, our staff was helpful and professional, and that you thoroughly enjoyed being in this neighborhood. Please stay in touch with us so we can keep you informed of our upcoming special offers and property upgrades by following us on social media and by subscribing to our website.

Sincerely,
Rachelle Schwarzenberg
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cosmopolitan Hotel - Tribeca

Property: Cosmopolitan Hotel - Tribeca
Address: 95 West Broadway, At Chambers Street, New York City, NY 10007-1151
Phone Number:
Region: United States > New York > New York City > TriBeCa , Manhattan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#208 Family Hotel in New York City
#238 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Cosmopolitan Hotel - Tribeca 3*
Number of rooms: 131
Official Description (provided by the hotel):
Located in the exciting neighborhood of Tribeca, the Cosmopolitan Hotel - Tribeca offers exceptional service, upscale amenities and a prime location. Historic Tribeca and neighboring Soho are at the epicenter of the New York City art, shopping and restaurant scene. Greenwich Village is within walking distance as well as Wall Street,the Financial District, Westfield Mall at the World Trade Center, Brookfield Place and the Oculus. In addition to providing a firsthand experience of the unique New York City downtown culture, the Cosmopolitan offers easy access to all New York City attractions with the Chambers Street Subway station conveniently located just steps from the hotel. The Cosmopolitan Hotel's personable staff ensures guests have a memorable experience while visiting New York City. The hotel offers an array of upscale amenities such as Frette linens, CO Bigelow Original Apothecary Bath products, room service by the Palm Restaurant Tribeca, complimentary Wi - Fi and the New York Times. Guests can enjoy the hotel's state of the art Fitness room as well as a full service Starbucks and Pret A Manger on hotel premises. Our accommodations can suit every need from superior and deluxe rooms to junior suites. ... more   less 
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Also Known As:
Cosmopolitan Hotel New York City
Cosmopolitan Hotel Tribeca

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