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DoubleTree Suites by Hilton Hotel New York City - Times Square
Ranked #172 of 467 Hotels in New York City
Certificate of Excellence
Kapolei, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Bucket List”
5 of 5 bubbles Reviewed 10 June 2014

I decided to check off one of my "Bucket List" items and decided to make the journey all the way from Hawaii to NY City. I researched were to stay and decided on the Double Tree Suites in Times Square - What a great Spot! I loved that it was very centrally located in the heart of all the action, I couldn't have been more happy. The hotel was very nice and clean, I was very happy that every floor has an Ice Machine, some hotels have them on every other floor. Since this was a bucket list I opted to pay extra and get a corner unit that looked directly at the New Years Eve Ball and Times Square view - I highly recommend doing the upgrade and enjoy the fantastic view. This was the best vacation of my life, and would certainly stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 15 June 2014
Dear Gary B,

Thank you so much for staying with us on your last stay in Manhattan! We are super thrilled that you stayed with us and made us a part of your bucket list! Your photos are amazing! Thank you so much for your awesome review! We hope that we show up a few more times on your list! We are so happy that you were able to visit all of your interests from our location! Please come back soon!

Ryan Shafi
Operations Manager
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7,685 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,501)
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English first
St Louis, United States
1 review
4 of 5 bubbles Reviewed 10 June 2014

Great location...however couch was torn up and construction workers jack-hammered until 1am. Restaurant was not very family friendly. Need a place to grab a bit of breakfast that is affordable. But the location was beyond compare.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Clareen ,Gerald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 28 June 2014
Dear Clareen, Gerald H,

Thank you so much for staying with us on your last visit to Manhattan! We are so sorry about the couch. Currently all public area furniture are updated. Also, we are so sorry about the outside noise as it is beyond our control. We will reiterate our customer’s service policy to our staff. Thank you so much for your feedback and review! We hope that you come back soon!

Ryan Shafi
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Little Rock,AR
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

The quality of the room was great especially for NYC. Very spacious and accommodations were near perfect. The staff was extremely friendly, courteous and helpful. I used my HHonors points for a free stay so naturally the value was there for me. However, the price you pay should be worth it. They deliver on everything you pay for and it's well worth the money spent. I will be more than willing to pay extra to stay at a place like this that provides quality service and accommodations.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank fightingamish00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 15 June 2014
Dear fightingamish00,

Thank you so much for staying with us on your last stay in Manhattan! We are so happy to hear that your experience was a "Perfect Stay". Our aim is to always ensure our Guests have a memorable and your review shows that we have made that possible! Thank you so much for mentioning our staff for their friendly, courteous, and helpful attitude. Thank you so much for being a Hilton Honors Member. We hope to see you soon!

Ryan Shafi
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 10 June 2014

We had a great 4 night stay at the DoubleTree in Times Square. The rooms were perfect for our family of four. All of the employees were very helpful. The concierge was GREAT. They helped us with many plans during our stay

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ce1221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 15 June 2014
Dear Ce1221,

Thank you so much for staying with us on your last visit to Manhattan! We are so delighted to read your review about your experience with your stay and our employees! Thank you so much for sharing! We hope to see you soon!

Ryan Shafi
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phillipsburg, New Jersey
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

The BEST of locations right in the Heart of Time Square...Excellent staff and service at this hotel. Within walking distance of many many attractions and fine dinning and theaters..Highly recommend for all you travel needs weather business or pleasure.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edmarkus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 15 June 2014
Dear edmarkus,

Thank you so much for staying with us on your last stay in Manhattan! We are so happy that you had the Best location for your NYC stay! Thank you so much for pointing out our excellent staff and service! We are super thrilled about your recommendation. Please come back soon!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stow, Massachusetts
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 8 June 2014 via mobile

I recently stayed at the hotel for a business trip. The location and views are fantastic if you want to be in the middle of all the Times Square action! The hotel was clean and comfortable, and the staff were very pleasant. My room was near the top floor overlooking the huge video displays. Even with the windows closed tight, there was a good amount of noise in the room. Much of it was constant, like a generator, and if course there were plenty of honking horns until evening came and the traffic lessened. Even with that, I would come back to experience the action again!

Stayed June 2014, travelled on business
Helpful?
Thank Mick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilda G, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 9 June 2014
Dear Great Location,

I am thrilled that you loved our location although I am sorry that you had an experience with some noise issues in your room. We can certainly take a look at this as this should not be the case. I am thrilled to hear that you would come back again and you can experience our fully completed public space renovation. I have to say which looks really great.
Hilda

.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
184 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

Stayed many times at this DoubleTree Suites hotel while traveling with family. The hotel has recently almost completed its remodeled and updated its lobby. Now you'll find it to be warmly clubby and inviting compared to its former 'blue' neon look. It's a smart improvement and encourages you to spend more time there. As always, Danny who checked us in was marvelous and helpful with theatre recommendations, too. And a special 'shout-out' to Elizabeth/Liz (front office manager) who always gives us the warmest welcome. Thank you for another terrifc stay. For all guests, it's a great location right in Times Square and Broadway calls almost every night just steps from the door(or a few blocks away).

Room Tip: We prefer high up and away from the elevator for noise.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaylaartt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilda G, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 9 June 2014
Thank you for staying at the DoubleTree Suites by Hilton-Times Square. I am so pleased that you enjoyed your stay. I am happy that you liked all our public space renovation which is now completed. Thank you for the shout to Liz and Danny. I think that they are great too.
Regards
Hilda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Property: DoubleTree Suites by Hilton Hotel New York City - Times Square
Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#70 Business Hotel in New York City
#101 Romantic Hotel in New York City
#109 Family Hotel in New York City
#127 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City

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